It’s a simple well thought out interface. I’ve had to use customer service once in an early early version of the platform. Issues were solved in a few minutes with a quick phone call. Since then every... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Easy to use. Detailed transaction reports. The only negative is if you have to contact support, it's not quick to get a response most times. Not quick, but helpful.
Företaget har svarat
Great service and customer support. I've only had one transaction (out of 100+) that went sideways and the support team had it resolved within hours.
Företaget har svarat
Overall, the company was professional. Customer Service reps and overall team was responsive, professional, and connected well with me. They tried to understand my needs and execution plan and then... Se mer
Företaget har svarat
Företagsinformation
- Kryptovalutatjänster
- Alternativa finansiella tjänster
- Valutaväxling
- Finansiella tjänster
- Betalningstjänster
Skrivet av företaget
Bitcoin Well is a non-custodial bitcoin platform available in Canada and the United States. When users buy bitcoin through Bitcoin Well, the bitcoin is delivered directly to a wallet they control rather than being held on-platform. Bitcoin Well supports online purchases and also has a concierge service (Bitcoin Well Infinite) for larger purchases. Bitcoin Well is publicly traded company (TSX.V: BTCW) as well as a regulated Money Services Business in both Canada (FINTRAC #M19811620) and the United States (FinCEN #31000308454032).
Kontaktuppgifter
10142 82 Avenue NW, T6E 1Z4, Edmonton, Kanada
- 1-888-711-3866
- help@bitcoinwell.com
- bitcoinwell.com
Viktig information
4,5
Utmärkt
148 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 50 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Solid and consistent
Solid and consistent purchasing of Bitcoin, easy to use and no surprises.
21 juli 2026
Svar från Bitcoin Well
Thanks for the 5 Star Review! Happy Stacking!
Easy to use
Easy to use. Detailed transaction reports. The only negative is if you have to contact support, it's not quick to get a response most times. Not quick, but helpful.
25 juli 2026
Svar från Bitcoin Well
Hey MMB, thanks for the review. We're always looking to level up our service.
It’s just that easy
It’s a simple well thought out interface. I’ve had to use customer service once in an early early version of the platform. Issues were solved in a few minutes with a quick phone call. Since then every transaction has been seamless. I’d highly recommend BTCWell. Cheers to Adam & his knowledgable team!
17 juli 2026
Svar från Bitcoin Well
Hey Chris, appreciate your thoughts and the positive review. Keep Stacking!
I love your company's product, philosophy and ethos.
I love the people who work at Bitcoin Well. I love your company's product, philosophy and ethos. It matches my values. I want to see you guys succeed. But please, for the love of God, create a better UI. Come on!!!!!
15 juli 2026
Svar från Bitcoin Well
Hey there Awane,
Thank you so much for the love and for supporting our mission! It means the world to know our ethos and values resonate with you.
As for the UI—point taken loud and clear. We hear you, and we're actively working on making the experience much smoother.
Svar från Bitcoin Well
Hey Nicholas, thanks for taking the time to review. Happy Stacking!
easy of use
easy of use, low fees and automatic scheduled buys to a self custody wallet are all amazing features
19 juli 2026
Svar från Bitcoin Well
Hey Cliff, thanks for the positive review. Keep Stacking!
Great service and customer support
Great service and customer support. I've only had one transaction (out of 100+) that went sideways and the support team had it resolved within hours.
20 juli 2026
Svar från Bitcoin Well
Thanks for your patronage Jarret. Happy Stacking!
Svar från Bitcoin Well
Appreciate the kind words, Morgan! We’re definitely a little different — direct to self-custody is the name of the game. 🚀
Fast and easy....
8 juli 2026
The customer service is excellent and…
The customer service is excellent and very helpful.
14 juli 2026
Svar från Bitcoin Well
Hey Casie, we appreciate your feedback, and the kind words.
helped me pay bills
helped me pay bills, stack sats, and think less about the powers that be ruining everything
12 juli 2026
Svar från Bitcoin Well
Hey btcproxy,
Happy to have you onboard with us. As we navigate this gong show, keep stacking, stay informed, and stay sovereign.
We’re glad to have you as part of the Bitcoin Well community.
Feel free to reach out if you have any further questions.
Best exchange going
Best exchange going, have been dealing with them since the beginning of my Bitcoin Rollercoaster ride, strait to wallet never an issue
4 juli 2026
Svar från Bitcoin Well
Hey Mark,
Self-custody is the key. Keep control of your bitcoin, secure your seed phrase, and stay sovereign.
Feel free to reach out if you have any further questions.
Drew ✌️
Trade was done in short order
9 juli 2026
5 star team...would give them 10
5 star team...would give them 10
Knowlegeable
Industry leaders
New services and tech development (swaps, deposits, bill payment)
Faith ;)
9 juli 2026
Svar från Bitcoin Well
Hey William,
Much appreciated, and thank you for the positive feedback. It means a lot to hear that you’ve had a good experience with us.
Stay sovereign, keep the faith, and keep stacking.
Feel free to reach out if you have any further questions.
the best way to buy btc
The most simple way to buy Bitcoin direct to your cold storage. Always smooth.
13 juni 2026
Svar från Bitcoin Well
Hey Ryan,
Nothing stops this freedom train. Keep stacking, stay sovereign, and enjoy the ride.
Drew ✌️
Svar från Bitcoin Well
Thanks for the feedback Kevin, keep stacking!
Svar från Bitcoin Well
Happy to have you onboard the freedom money train. Happy Stacking!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.