Product well described and photographed. Easy ordering. Excellent price. Would have been even better if an expected date of delivery could have been given - I had to wait for ‘weathering’. Thanks, ho... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
They did great at selling the products especially give us selection of what we want to add and make of the products we buy like adding weathering, renumbering, renaming, cab figures, real coal, detail... Se mer
I bought a second hand Hornby Elite controller from TMC, delivery was on time, however the after sales service has been first class. As I had switched from bluetooth control to this, I have had severa... Se mer
More well weathered, by them rolling stock, a few OO brake vans this time. I have in the past also bought more exotic items that they have weathered such as the Bachmann Cowans & Sheldon crane and the... Se mer
Företagsinformation
Skrivet av företaget
We’re a friendly, family run business nestled in the glorious North Yorkshire Moors, within walking distance of the North Yorkshire Moors Steam Railway. Our customers are modellers, collectors and enthusiasts who are fans of model railways, vehicles (military and civilian), and diecast models and figures. They are also keen kit builders and diorama creators. Our knowledgeable team includes railway modellers and dedicated railway enthusiasts, RC experts and plastic kit enthusiasts. We’re ready to provide you with a premium experience and first-class service. We’re essentially mail order, but we do have an onsite showroom and workshop for visitors to enjoy. We stock all major brands of model railway locos and rolling stock across all gauges at competitive discounted prices, usually around a 15% reduction on the recommended retail price. It’s not just locos - we supply everything you need to compliment your layout from scenery, figures, buildings and electrics to modelling tools, paints and effects. We also sell an extensive range of plastic kits, slot cars, diecast models and aviation models.
Kontaktuppgifter
Hill Farm, Beck Hole, YO22 5LF, Whitby, Storbritannien
- 01947899125
- sales@tmc-direct.com
- www.themodelcentre.com
4,9
Utmärkt
5 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I have found TMC friendly and helpful
I have found TMC friendly and helpful. They have always met my requirements and the work that they undertake is of a high standard. Communication by email is good and advice given useful. In my experience the prices have reflected the quality of the products sold and the nature of the work undertaken.
8 april 2026
A Singaporean comments….
I made two separate orders after my good train friend (Clive Dudley) recommended TMC to me. The orders were promptly dispatched, well packed and arrived in Singapore very quickly. Staff were responsive and communicative. Well done!
6 maj 2026
Great Online Experience
It was an online transaction and everything worked as it should.
27 april 2026
Graham Farish Locomotives Models are always accurately described…
Models are always accurately described on TMC website, with lots of options to upgrade your model.
Always very well packaged with fast dispatch and delivery.
Excellent service a great team.
5 maj 2026
Pricing is good and great service
Pricing is good and great service. I made a mistake completing shipping details on the website. My email to redolve the issue was answered promtly and the situation was resolved without any issues. Thank you.
9 maj 2026
Great! Cannot fault!
Easy to use website, all items are competitively priced, packaged well and shipped quickly. Any questions I’ve had are answered quickly and with expertise.
3 maj 2026
Very helpful staff
Very helpful staff , allowed to purchase what I wanted with no pressure to buy more .
23 april 2026
No after sales support
I purchased an IXO kit and discovered a missing part. I contacted TMC 4 weeks ago to be told they would chase it with the supplier. A week later, after no update I contacted TMC again to receive a virtually identical response to the last. Nearly 4 weeks now and no update and no replacement part. IXO are usually good with replacements so I don’t accept the delay by TMC. I’ve had cause to request missing parts before, via a different retailer, and I received parts within less than a week. Don’t be taken in by TMC as their after-sales support is clearly non-existent. I now find myself in a position where I have to seek resolution through my card provider.
16 april 2026
Omdöme utan inbjudan
Svar från The Model Centre
Good afternoon, S Bailey,
Thank you for your review. We are very sorry to hear of your disappointment and appreciate the opportunity to clarify the situation.
Your IXO kit order was originally placed on 29/10/2025 and was dispatched within 24 hours of purchase. We were first contacted regarding the missing part on the evening of 16th April 2026, after our office had closed, and we replied promptly the following working day to confirm that we would contact the supplier on your behalf, as we do not hold spare parts separately in-store.
Following your further enquiry on 27th April, we updated you to advise that we were still awaiting confirmation from the supplier regarding the replacement part. We then contacted you again on 28th April to explain that the replacement components are being sourced from France and that there would unfortunately be a delay while they are supplied and shipped to us.
We completely understand that waiting for replacement parts can be frustrating, especially when previous experiences may have been quicker. However, as the parts are supplied directly by the manufacturer overseas, the timescales involved are unfortunately outside of our direct control. Please be assured that we have continued to chase this with the supplier and will forward the replacement parts to you as soon as they arrive with us.
We sincerely apologise for the inconvenience caused and appreciate your patience while we work to resolve this matter.
Kind regards, Tom
Very help full staff and very frendly …
The staff are very frendly and help full also under standing.When I told them the troubel I had with another big dealer in the north thawer stund at the way that they where carie on. I will not be useing them again.
26 mars 2026
I've recently had six TT:120…
I've recently had six TT:120 locomotives renamed and number by the TMC, the service does take time as the guys are always busy, but the results are worth the wait. I'm really happy with them, and it's great to have some locos with different names arriving at the station on my layout.
3 mars 2026
Found what I was looking for on your…
Found what I was looking for on your website easily, straight forward payment process. Goods packaged securely, delivered promptly and in perfect condition. A pleasure to do business with.
16 april 2026
Excellent shipping to Canada
The items purchased were well packed and arrived very promptly.
15 mars 2026
Competitive pricing on product and the…
Competitive pricing on product and the trunk purchase system seems to be up and running well enough to enable consolidation of multiple orders into one overseas parcel now which makes it a very economical option to be able to use now
6 maj 2026
Excellent service and price from TMC as…
Excellent service and price from TMC as usual.
The price for the model was the best I have seen and delivery was quick and efficient.
30 april 2026
Fast & efficient
Fast & efficient, model was exceptionally well packed and delivered quickly! Nice kit and I’m happy!!
4 maj 2026
Good to deal with.
8 maj 2026
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