The Chocolate Smiths Omdömen 1 179

TrustScore 4.5 av 5

4,5

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

This is an absolute outstanding chocolate find!!! The best chocolate I've ever tasted and I'm a chocolate fan ! This is exciting from the minute it comes through the door the packaging is awesome a... Se mer

Betygsatt 3 av 5 stjärnor

Ordered the salted caramel brownie and black forest gateau. Was it worth the money and 2 weeks wait? Definitely aesthetically pleasing but: The caramel brownie bar was very sweet with ver... Se mer

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Betygsatt 5 av 5 stjärnor

Being a bit addicted to chocolate this time I had the Passionfruit bar. My God it was so delicious I ate it all in one sitting! As it was during the hot weather it did make me feel I was somewhere... Se mer

Betygsatt 5 av 5 stjärnor

I have purchased from the choccy smiths semi-regularly over the past two years and my lord are they divine!! The quality is out of this world, and though they are on the pricier side I am more tha... Se mer

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Företagsinformation

  1. Livsmedelsproducent

Skrivet av företaget

The Chocolate Smiths, based in Newcastle Upon Tyne, create handmade chocolate with the fun left in! Check out their signature range of Bizarre chocolate bars, as well as their limited edition chocolatey products! Great for gifts and perfect for a treat!


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

1 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Betygsatt 5 av 5 stjärnor

Because The Chocolate Smiths are worth it!

I've been buying chocolate from the Chocolate Smiths since 2021, it just gets better year on year. It is the ultimate treat, so tasty, so different, so worth it!

3 april 2026
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Svar från The Chocolate Smiths

Thank you so much for all your support since 2021 😊 That really means the world to us!

We’re absolutely delighted you’ve enjoyed seeing everything evolve over the years — and that it still feels like the ultimate treat. 🍫✨

Betygsatt 5 av 5 stjärnor

Exceptional quality

I've tried several Chocolate Smiths bars and I haven't come across one I dislike. The chocolate is exceptional and you can tell it's good quality by the 'snap' it makes when you break it. Can't wait to keep trying the new creations in future 🤎

3 april 2026
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Svar från The Chocolate Smiths

Thank you so much for such a lovely review! 😊 We’re absolutely delighted you’ve enjoyed every bar so far — and we love that you noticed the snap too! 🍫✨

We can’t wait for you to try the future creations as well. 🤎

Betygsatt 5 av 5 stjärnor

Cherry Bakewell hit the spot!

This time I chose the cherry bakewell and it was just so good.
What I find remarkable is that it wasn't sickly sweet. But it hit the spot!
I just couldn't bring myself to share it...

3 april 2026
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Svar från The Chocolate Smiths

Thank you so much! 😊 We’re delighted you loved the Cherry Bakewell — and we completely agree, sometimes a good bar is just too good to share! 😄🍒🍫✨

Betygsatt 5 av 5 stjärnor

Don't dilly dally, just buy it!

It's just the best tasting chocolate ever! And the packaging on all the products is just brilliant, you know you are about to eat something special!

3 april 2026
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Svar från The Chocolate Smiths

Thank you so much! 😊 We’re absolutely delighted you love both the chocolate and the packaging — we always want it to feel like opening something really special. 🍫✨

Betygsatt 5 av 5 stjärnor

Great chocolate

Great chocolate, easy ordering.
Delivery is usually quick, given the chocolate is freshly made, all-round great service.

3 april 2026
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Svar från The Chocolate Smiths

Thank you so much! 😊 We’re delighted you’ve enjoyed the chocolate and the overall service — and we really appreciate your understanding that everything is freshly handmade. 🍫✨

Betygsatt 4 av 5 stjärnor

This company make fantastic products…

This company make fantastic products which are beautifully packaged. It’s evident that a lot of care and love goes into making these items.
My only reason for not being totally satisfied on this occasion was that one item was lacking one of the main items (stroopwaffle) which is pretty much the star of the show in the piece. I have ordered the same item before so know it was 💯 lacking. A little disappointing but only on this occasion.

8 mars 2026
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Svar från The Chocolate Smiths

Thank you so much for your lovely feedback 😊

We’re delighted you enjoy our products and packaging — that really means a lot to our team. We’re sorry to hear that your Coffee and Stroopwafel Bar was missing a key element, especially as you’ve had it before and know what to expect — we completely understand how disappointing that must have been.

We really appreciate you bringing this to our attention. 🍫✨

Betygsatt 5 av 5 stjärnor

OMG there is no words good enough to…

OMG there is no words good enough to describe this mouth watering chocolate.. it’s really not for sharing… I’m totally addicted to it,, my dark choc Easter egg was so so good.. I had to hide it so the husband didn’t find it… awaiting my next purchases ❤️❤️❤️❤️

28 mars 2026
Omdöme utan inbjudan
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Svar från The Chocolate Smiths

Thank you so much! 😊 We absolutely love this — sounds like it didn’t stand a chance! 😄🍫✨

So glad you enjoyed the dark chocolate egg… and we won’t tell your husband! 🤫❤️

Betygsatt 5 av 5 stjärnor

I love The Chocolate Smiths products…

I love The Chocolate Smiths products and find their flavour combos to be well thought out. I often try and buy as part of the Yumble sale as the chocolate is discounted and most of the time theres no obvious reasons why. If i had to provide anything 'negative' id say that on the bars that are filled with something soft, the first layer of chocolate in the mould (which ends up being the top of the bar) could do with being a bit thicker as they never break well and end up being messy. Still a 10/10 product for me, even if i get it everywhere! Great job Steffi & the team

20 april 2026
Omdöme utan inbjudan
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Svar från The Chocolate Smiths

Thank you so much for such a thoughtful review! 😊 We’re absolutely delighted you love the flavours and that you enjoy picking up bits in the Yumble sale too. 🍫✨

We really appreciate your feedback on the chocolate shell as well — that’s really helpful for us to hear. And we’ll take “10/10 even if it gets everywhere” all day long! 😄

Betygsatt 1 av 5 stjärnor

Overpriced and short dated! ☹️

Been waiting a year to actually manage to order something from this company as always sold out!
Anyway placed my first order, (and the last!), on the 8th March for the box of 10 mini taster bars which costs £42!
I had to pre-order for the 22nd April, which I do find a bit excessive, and the price also pretty high, but it was going to be a birthday treat for myself and my husband.
Fast forward to today (7 weeks since placing the order), and I’m waiting with bated breath for my postie to deliver my long-awaited order….it was dutifully delivered this morning, and I am absolutely gobsmacked at what the hype is all about!
Think the box that the chocolate is packed in weighs more than the actual product!
10 tiny bars of chocolate (slightly longer than the size of a small box of matches)
2 bars extremely short dated- Black Forest one expires on the 30th April and the creme brûlée one expires on the 11th May!
Not acceptable charging £4.20 a bar that’s going to be out of date in less than a week, and another that has roughly 2 weeks on it!
And yes, I am very familiar with “best before “ and “use by” dates, but chocolate of that price needs to come with a longer date on it!
Tasted the pistachio cannoli one- not a fan… just tastes like every other Dubai themed chocolate bar.
And tasted the golden bar- just so sickly sweet and nothing special either.
I’m sorry about the negative review, but if I’m spending my money on expensive chocolate that’s supposed to be amazing, I expect it to be just that!….. and I am just so disappointed with it! 😢

20 april 2026
Omdöme utan inbjudan
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Svar från The Chocolate Smiths

Thank you for taking the time to share such detailed feedback 😊

We’re really sorry to hear how disappointing this experience has been, especially after such a long wait and with it being a birthday treat — we completely understand how frustrating that must have felt.

In terms of the dates, we do use best before rather than use by, and many of our bars (particularly those with fresh, handmade fillings) naturally have shorter shelf lives. That said, we completely appreciate your expectations given the price and your comments are really important for us to hear.

We’re also sorry the flavours didn’t hit the mark for you — we know how subjective taste can be, but we do understand how disappointing it is when something doesn’t live up to the anticipation.

Thank you again for your honesty — feedback like this is genuinely helpful for us as a small team. 🍫

Betygsatt 4 av 5 stjärnor

Chocolate

The chocolate is really nice just wish it was easier to break, it ends up a bit messy

17 april 2026
Omdöme utan inbjudan
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Svar från The Chocolate Smiths

Thank you for your feedback 😊

We’re so glad you enjoyed the chocolate, though we understand it can be a little messy to break — that’s really helpful for us to hear. 🍫

Betygsatt 5 av 5 stjärnor

Sara from America here

Sara from America here.
Hands down BEST CHOCOLATES EVER!!!!
You all are So Amazing and fun to watch on TikTok.
The carmel is like no other. Chocolate is chef's kiss!!
Thank you so much for bringing so much happiness to us Americans with (not so good chocolate) haha...
Love you all!!!
A 100 💫💫💫💫💫💫

1 april 2026
Omdöme utan inbjudan
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Svar från The Chocolate Smiths

Thank you so much, Sara! 😊 We’re absolutely delighted you love the chocolate — and it’s lovely to hear you enjoy watching us on TikTok too! 🍫✨

So glad the caramel hit the spot… we’ll take “chef’s kiss” all day long! 😄

Sending lots of chocolatey love your way! 💛🍫

Betygsatt 5 av 5 stjärnor

Take my money

There is nothing that these guys make that I don’t love! The best quality ingredients and clearly made with love and passion.

8 mars 2026
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Svar från The Chocolate Smiths

Thank you so much! 😊 We’re absolutely delighted you love everything we make — that really means the world to our team. 🍫✨

Betygsatt 5 av 5 stjärnor

Amazing chocolate

Amazing chocolate! Helps to be on the newsletter for early access and exclusive

13 maj 2025
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Svar från The Chocolate Smiths

Thank you so much! 😊 We’re so glad you enjoyed the chocolate — and great tip about the newsletter too! 🍫✨

Betygsatt 5 av 5 stjärnor

Amazing chocolate such good quality

Had the Geordie bar this time as well as I’ve never tried it . Lucky to be on subscription bar list so get chocolate regularly. Lovely packaging

8 mars 2026
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Svar från The Chocolate Smiths

Thank you so much! 😊 We’re so glad you enjoyed the Geordie Bar — and how lovely to hear you’re part of the subscription too! Delighted you like the packaging as well. 🍫✨

Betygsatt 5 av 5 stjärnor

Teacake Easter Egg

Received my Teacake Easter Egg. Wow this was unbelievable. I broke into it and heard the snap. It was gooey and messy just how so like it. You can taste everything that is in this chocolate egg, you can tell the quality of ingredients that have been used to create this extremely amazing egg. Well worth the wait.

5 april 2026
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Svar från The Chocolate Smiths

Thank you so much! 😊 We’re absolutely delighted you enjoyed the Teacake Egg — that gooey, messy centre is exactly what we love too! So glad it was worth the wait. 🍫🥚✨

Betygsatt 1 av 5 stjärnor

Still haven’t received anything

Still haven’t received anything

8 mars 2026
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Svar från The Chocolate Smiths

Thank you so much for your review 😊

Just to reassure you, your order is a pre-order and is due to be dispatched by 22nd April, as noted on the product page, at checkout and on your order. We’ve also popped an email over with your order details for easy reference.

If there’s anything at all you’re unsure about, please do feel free to get in touch — we’re always happy to help. 🍫

Betygsatt 5 av 5 stjärnor

Oh my word....

Upon arrival, the packaging was next level, so well put together, great graphics and colours on the presentation box.
Once I opened it, I felt slightly underwhelmed, as the pictures I'd seen, seemed to show the bars being larger...or maybe that was just my expectations; but the rest exceeded mine.

As I unwrapped it, it looked like it was going to be a messy eat, as there didn't seem to be any order to break off a small piece; so I ripped at it and it seemed to divide itself perfectly, in caramel perfection.
The taste was unbelievable, I've never had a chocolate bar quite like it (trying not to swear here) but, oh my word, I went into another world for a bit.
They are pricey, so it's an occasional treat for me, but I'll definitely be a returning customer.

8 mars 2026
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Svar från The Chocolate Smiths

Thank you so much for such a thoughtful review! 😊 We’re delighted you loved the packaging and that the taste took you to another world — that’s exactly what we hope for. 🍫✨

We really appreciate your honest feedback on the size as well, and we’re so glad the flavour made up for it. It means a lot to hear you’ll be back for another treat.

Betygsatt 5 av 5 stjärnor

The Black Forest bar is to die for I…

The Black Forest bar is to die for I now order 4 at a time 🤦🏻‍♀️ me and my son love the chocolate from here

4 februari 2026
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Svar från The Chocolate Smiths

Thank you so much! 😊 We’re thrilled you and your son love the Black Forest bar — sounds like it’s become a firm favourite! 🍒🍫✨

Betygsatt 3 av 5 stjärnor

Great chocolate ruined by the long wait and hassle of ordering

The chocolate is really delicious but the overall shopping experience makes me not want to buy again. Having to wait for a specific slot to order and then waiting over two weeks just ruins the experience. If the product sells out every time why not have it in stock before putting it for sale?
I would order regularly if it wasn’t for the wait as the quality is really good.

6 mars 2026
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Svar från The Chocolate Smiths

Thank you for your honest feedback — we really do appreciate it. 😊

We’re so pleased you enjoyed the chocolate itself, but we completely understand how the ordering process and wait times can impact the overall experience. As a small team making everything by hand, we do release in batches, but we know this can be frustrating and it’s something we’re always working to improve. 🍫

Thank you again for taking the time to share your thoughts — it genuinely helps us.

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