Soltech Security Omdömen 364

TrustScore 4 av 5

4,2

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

We have bought a ton of stuff from Soltech over several years as we have 4 16 camera systems and are constantly upgrading or moving things around.. Even though we are in Hawaii packages always arriv... Se mer

Betygsatt 1 av 5 stjärnor

Incompetent! We had to send our security DVR in three separate times to get it repaired. Every time I would get it back it didn't work. The last time they returned it they didn't send back all my co... Se mer

Betygsatt 3 av 5 stjärnor

The remote control wasn’t included in my package so I had to buy one. I know the company comes out way ahead when it is the responsibility of the customer to keep receipts but do you have ANY idea how... Se mer

Betygsatt 5 av 5 stjärnor

I had a Samsung DVR that needed replaced. I called Soltech for advice and promptly ordered the recommended replacement model. Great Deal, Free two day shipping and I was up and running again.

Företagsinformation

  1. Elapparater
  2. Elektronikbutik

Om Soltech Security

Informationen kommer från olika externa källor

We've worked hard in becoming a trustworthy source for our customers for security solutions. By partnering with Samsung Techwin as authorized distributors as well as many other manufacturers, we’re proud to say that we bring quality to the table above all else.

We also test compatibility and use in-house so we pride ourselves in our knowledge of the products we send over to our customers.

Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

364 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

I have sent 3 email and not hear back …

I have sent 3 email and not hear back from anybody this company does bad bussniss and doesn't care about the customer I also reported to better bussniss

12 maj 2017
Omdöme utan inbjudan
Logotyp för Soltech Security

Svar från Soltech Security

Dear Customer,

We are so sorry about your experience.
We would love to assist you directly and right away.
Please give us a call at 1-855-880-3456 or email us again at cs@soltechsecurity.com and we will be on the lookout for your email.

Our available call times are stated below.
8am-12pm EST
1pm-5pm EST

Sincerely,
Soltech Security

Betygsatt 5 av 5 stjärnor

Good camera system from a reliable vendor

This is my second security camera system purchase for installing at my new place of business. Being a small business operator having a good security camera system is essential. These systems are pretty easy to operate and install (I have the Samsung NVR). Also, the vendor Soltech Security has been my "go-to," for purchasing this type of equipment for years. Good customer support as well as reasonable prices for the equipment they sell.

12 maj 2017
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great company

Great company, outstanding pricing with above and beyond customer service. Will continue to use for my security needs.

11 maj 2017
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Soltech Review

Good product, good price. Fast shipping. Customer service should have a phone number not just an email, then it would get 5 stars, but overall a good experience and would shop again.
Order# 20007216

10 maj 2017
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great Company Soltech Security

I purchased a home security system from Soltech. I got an excellent price and excellent service. I would highly recommend them for your home security. Order 122004060031

9 maj 2017
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great Seller!

Great Seller!
Great Experience!
Great Pricing!
Fast Shipping!

What more can you ask for? Overall great company to deal with!

9 maj 2017
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I ordered Samsung cameras on 2 two …

I ordered Samsung cameras on 2 two occasions from Soltech. Their service and the quick shipping they provided was 2nd to none. Most importantly was the price of the cameras. I checked numerous companies and Soltech by far had the best prices. I would recommend Soltech to anyone looking having security needs. Gene

9 maj 2017
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

PRODUCT QUESTION

I wanted to verify that I was ordering the correct item. The person on the
phone pretty much politely answered my question. Just about 4 stars of politeness.

20 april 2017
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I ordered a home surveillance system …

I ordered a home surveillance system through this company. The experience was great. Ordering was easy. The tracking of my package all the way to getting emails that it had been delivered. And the delivery was fast and I got exactly what I ordered. Thanks

18 april 2017
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Works Great - Good Value

Item described accurately, shipped promptly and worked great.

31 mars 2017
Omdöme utan inbjudan
Logotyp för Soltech Security

Svar från Soltech Security

Dear Customer,

Thank you very much for your kind words.
If you need any assistance in the near future, please feel free to contact us at cs@soltechsecurity.com
Thank you.

Sincerely,
Soltech Security

Betygsatt 1 av 5 stjärnor

Really?

I am surprised Samsung would not be checking up on your company. I bought two new back up cameras and while they were packed in small boxes, you tossed them in a larger box with no wrapping in the box. One camera got damaged in transit. Lesson learned. Buy someplace else next time. Poor packaging

14 mars 2017
Omdöme utan inbjudan
Logotyp för Soltech Security

Svar från Soltech Security

Dear Customer,

We are sorry to hear about this experience.
If you'd like, we will be more than happy to replace the item that was damaged in transit.
Please email us at cs@soltechsecurity.com.
Thank you.

Sincerely,
Soltech Security

Betygsatt 5 av 5 stjärnor

Excellent service

I email one question got a perfect answer wonder service👍🏽

21 februari 2017
Omdöme utan inbjudan
Logotyp för Soltech Security

Svar från Soltech Security

Dear Customer,

We thank you for your kind words. It is our pleasure to bring you the service that you deserve. We are so lucky to have you as our customer.

Thank you again, and should you have any questions or concerns in the future please do not hesitate and contact us at cs@soltechsecurity.com

Kind Regards,

Soltech Security

Betygsatt 4 av 5 stjärnor

Would have given 5 stars but they are difficult to make telephone contact with,otherwise great service!

Fast same day shipping as advertised! Very satisfied with product. Would have given 5 stars but they forgot to email shipping information. Had to call them and encountered some difficulty getting to a live person otherwise great ,fast friendly service. Would have no problems recommending this company to anyone!

21 februari 2017
Omdöme utan inbjudan
Logotyp för Soltech Security

Svar från Soltech Security

Dear Customer,

We apologize for the small hiccup as our phone lines were a little haywire. But should you have any questions or concerns please do not hesitate and contact us directly at cs@soltechsecurity.com

Kind Regards,

Soltech Security

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