Soltech Security Omdömen 364

TrustScore 4 av 5

4,2

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

We have bought a ton of stuff from Soltech over several years as we have 4 16 camera systems and are constantly upgrading or moving things around.. Even though we are in Hawaii packages always arriv... Se mer

Betygsatt 1 av 5 stjärnor

Incompetent! We had to send our security DVR in three separate times to get it repaired. Every time I would get it back it didn't work. The last time they returned it they didn't send back all my co... Se mer

Betygsatt 3 av 5 stjärnor

The remote control wasn’t included in my package so I had to buy one. I know the company comes out way ahead when it is the responsibility of the customer to keep receipts but do you have ANY idea how... Se mer

Betygsatt 5 av 5 stjärnor

I had a Samsung DVR that needed replaced. I called Soltech for advice and promptly ordered the recommended replacement model. Great Deal, Free two day shipping and I was up and running again.

Företagsinformation

  1. Elapparater
  2. Elektronikbutik

Om Soltech Security

Informationen kommer från olika externa källor

We've worked hard in becoming a trustworthy source for our customers for security solutions. By partnering with Samsung Techwin as authorized distributors as well as many other manufacturers, we’re proud to say that we bring quality to the table above all else.

We also test compatibility and use in-house so we pride ourselves in our knowledge of the products we send over to our customers.

Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

364 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

HD cables for Samsung security system

Very quick processing of the order and I received it on the day promised. Good quality product

31 augusti 2016
Omdöme utan inbjudan
Logotyp för Soltech Security

Svar från Soltech Security

Dear customer,

Thank you for taking the time to leave us a review.
We are glad to hear that you were satisfied with our services and we hope to do business with you again in the future!

Sincerely, Soltech Security

Betygsatt 5 av 5 stjärnor

Samsung SDH-B74041

Great High Def 1080 system.
My only complaint is I can't get wide screen video display and Samung said That they only display square video panes.

30 augusti 2016
Omdöme utan inbjudan
Logotyp för Soltech Security

Svar från Soltech Security

Dear Customer,

We're happy to hear you're enjoying your system. I do believe there is a way to change the output setting for the monitor being used but if Samsung informed you of that, I may be wrong. Their tech center can be reached at 877-349-3149 if you haven't contacted them through that route already.
Please let us know if we can be of help in the future as well.

Best Regards,
Soltech Security

Betygsatt 5 av 5 stjärnor

Excellent

Honestly this company has excellent equipment and fast delivery.

29 augusti 2016
Omdöme utan inbjudan
Logotyp för Soltech Security

Svar från Soltech Security

Dear Customer,

Thank you for the high praise. We make a great effort in ensuring that products arrive at the right location so we're happy to hear that it arrived on time.
Please let us know if we can assist you further in the future.

Best Regards,
Soltech Security

Betygsatt 5 av 5 stjärnor

Great service

I completed the on-line form to provide initial installation requirements on the home, and received a prompt call. Also, the delivery of the system after I ordered it was a couple of days. Really great service!

24 augusti 2016
Omdöme utan inbjudan
Logotyp för Soltech Security

Svar från Soltech Security

Dear Customer,

We're happy to hear that you received your product without any issues!
Thank you so much for the kind words. Please let us know if we can assist you further in the future.

Best Regards,
Soltech Security

Betygsatt 5 av 5 stjärnor

Security Cameras

This is the second time I have ordered security cameras. The first purchase was a better deal as they had the more you buy the lower the price. This second purchase all 4 cameras were the same price. A great place to purchase......easy to maneuver website and excellent shipping! The cameras arrive on schedule and very well packaged!

19 augusti 2016
Omdöme utan inbjudan
Logotyp för Soltech Security

Svar från Soltech Security

Dear Customer,

We have recently updated our website and very glad to hear that it is proving to be easier to navigate. We hope to continue updating the site and making it simpler as we move forward. Thank you for your shopping with us! Please let us know if there is anything else we can assist you with in the future.

Best Regards,
Soltech Security

Betygsatt 5 av 5 stjärnor

Fast shipping

Could not believe how fast my Product arrived.

15 augusti 2016
Omdöme utan inbjudan
Logotyp för Soltech Security

Svar från Soltech Security

Dear Customer,

We do try to ship out our orders in a timely manner and am very pleased to hear that it arrived on time. We know how frustrating it can be when purchases don't arrive on time so we will continue to focus our efforts on providing such services. Please let us know if there is anything else we can assist you with in the future.

Best Regards,
Soltech Security

Betygsatt 5 av 5 stjärnor

A great deal and simple to install.

Couldn't have asked for a better product.

14 augusti 2016
Omdöme utan inbjudan
Logotyp för Soltech Security

Svar från Soltech Security

Dear Customer,

We're glad to hear that you were pleased with your purchase. Please let us know if there is anything else we can do to make your experience even better.

Best Regards,
Soltech Security

Betygsatt 5 av 5 stjärnor

Quick helpful thorough accurate will use sgain

Will be my go to source in the future highly endorse this company not a big fan of on line products but they truly make it as it should be Qiuick simple and right the first time

13 augusti 2016
Omdöme utan inbjudan
Logotyp för Soltech Security

Svar från Soltech Security

Dear Customer,

Thank you for your kind words. We hope your order went along smoothly, and please let us know if we can assist you with any future orders.

Best Regards,
Soltech Security

Betygsatt 5 av 5 stjärnor

Thank you

every thing was grate.

11 augusti 2016
Omdöme utan inbjudan
Logotyp för Soltech Security

Svar från Soltech Security

Dear Customer,

We're happy to hear that you had a pleasant experience shopping with us! Please let us know if there is anything else we can assist you with in the future. Thank you.

Best Regards,
Soltech Security

Betygsatt 4 av 5 stjärnor

Reliable and customer friendly

Shipped products on time as promised

11 augusti 2016
Omdöme utan inbjudan
Logotyp för Soltech Security

Svar från Soltech Security

Dear Customer,

It's great that you received your products on time as we do aim to ship out our items on a timely manner.
Thank you for shopping with us and please let us know if there is anything we can help with in the future!

Best Regards,
Soltech Security

Betygsatt 1 av 5 stjärnor

poor quality and bad PR

I had a bad DVR that failed first with the HDMI cable. So, i had to use the VGA cable. then, a week and a half later the whole unit failed. I spoke with Samsung, they said to go on line and look up the form to send the unit back. The form had a clause that it would take 2 days to evaluate if they would repair the unit. I pulled up the form and tried to fax the form back. The number went to a residence. I e-mailed them twice, I still have not had a response yet. I have half the cameras in place now. If it wasn't such a pain to get them down, I would send everything back.

9 augusti 2016
Omdöme utan inbjudan
Logotyp för Soltech Security

Svar från Soltech Security

Dear Customer,

I am sorry to hear that you had such a horrible experience with Samsung. As we are a completely different entity as sellers I cannot speak on there behalf but please let us know if there is anything we can do to make your entire experience better. You can email us directly at cs@soltechsecurity.com for further assistance.

Best Regards,
Soltech Security

Betygsatt 5 av 5 stjärnor

contact info

need to have a sales contact phone number for questions but other that
experience was good price and fast delivery
Carol Trozzi

2 augusti 2016
Omdöme utan inbjudan
Logotyp för Soltech Security

Svar från Soltech Security

Dear Customer,

We do apologize for the lack of a phone number. We are trying to implement a new way of interacting with our customers via email or a chatting program so we value your feedback very much.
If you need any assistance with any future orders or your most recent order, please contact us at cs@soltechsecurity.com and we'd be more than happy to assist you.

Best Regards,
Soltech Security

Betygsatt 5 av 5 stjärnor

Good price and service

New DVR cost less than repair. No freight. Great service.

2 augusti 2016
Omdöme utan inbjudan
Logotyp för Soltech Security

Svar från Soltech Security

Dear Customer,

Thank you for taking the time to review your most recent purchase with us. We're so happy to hear that you were satisfied with the services as well as the product that you received. Please let us know if you need any assistance in the future!

Best Regards,
Soltech Security

Betygsatt 5 av 5 stjärnor

Camera purchase

I placed an order for 4 new day/night cameras. They arrive when they said they would and theye were a great value. I will purchase from Soltec again. Thank you.

18 juli 2016
Omdöme utan inbjudan
Logotyp för Soltech Security

Svar från Soltech Security

Dear customer,

Thank you for taking the time to leave us a review. We are glad to hear that you were satisfied with our services and we hope to do business with you again in the future!

Sincerely,
Soltech Security

Betygsatt 5 av 5 stjärnor

Awesome price and excellent product

Very pleased with excellent product at awesome price

4 juli 2016
Omdöme utan inbjudan
Logotyp för Soltech Security

Svar från Soltech Security

Dear customer,

Thank you for taking the time to leave us a review! We're glad to hear that you were satisfied with our services.
Please don't hesitate to reach out to us if you come across any questions or concerns regarding your order.

Sincerely,
Soltech Security

Betygsatt 5 av 5 stjärnor

Excellent experience

The security cameras that I ordered arrived quickly and in great working order. Soltech also contacted me to verify my order since my shipping and billing addresses were different, to ensure that it wasn't a fraudulent order. Very professional and helpful!

28 juni 2016
Omdöme utan inbjudan
Logotyp för Soltech Security

Svar från Soltech Security

Dear customer,

Thank you for taking the time to leave us a review! We're glad to hear that you are satisfied with your order and we hope to do business with you again in the future.
Have a great day!

Best regards,
Soltech Security

Betygsatt 5 av 5 stjärnor

Good Product, Fast Service

I was not entirely sure what to expect from Soltech since I only learned about them by searching theintenret. But I was pleasantly surprised. The ordering was easy, the shipping was lightning fast (as fast as you would get from Amazon Prime), and the products were exactly as ordered.

The products that I purchased were refurbished, but you couldn't tell. They've been functioning now without any issues.

24 juni 2016
Omdöme utan inbjudan
Logotyp för Soltech Security

Svar från Soltech Security

Dear customer,

We're glad to hear that you were satisfied with your shopping experience. We want to thank you for taking the time to leave us a review and please don't hesitate to reach out to us if you come across any questions or concerns regarding your order. We hope to do business with you again in the future!

Best regards,
Soltech Security

Betygsatt 5 av 5 stjärnor

Baby cam

Love the baby cam, have had mine for 4 years with no problems. I have purchased 3 more for baby gifts!

16 juni 2016
Omdöme utan inbjudan
Logotyp för Soltech Security

Svar från Soltech Security

Dear customer,

We're glad to hear that you're loving your baby monitor! We appreciate the positive feedback and please don't hesitate to reach out to us for any questions or concerns regarding your order. Have a great day!

Sincerely,
Soltech Security

Betygsatt 5 av 5 stjärnor

Great pricing for refurbished cameras

So far so good, only had the cameras online for 2 days but they are working great, as expected. There were no known defects or damages, shipping was fast. Thanks for the great customer support

16 juni 2016
Omdöme utan inbjudan
Logotyp för Soltech Security

Svar från Soltech Security

Dear customer,

Thank you taking the time to leave us a review! We are glad to hear that you had a great shopping experience with us. Please let us know if you ever come across any questions or concerns regarding your order. Have a great day!

Sincerely,
Soltech Security

Betygsatt 5 av 5 stjärnor

Great Transaction!

Fast Shipping, excellent item descriptions and info to assure right selection.

31 maj 2016
Omdöme utan inbjudan
Logotyp för Soltech Security

Svar från Soltech Security

Thomas,

Thank you taking the time to leave us a review! We are glad to hear that you had a great shopping experience and we hope to do business with you again soon!

Best regards,
Soltech Security

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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