Hands down some of the best customer service I’ve experienced! Unfortunately my pot was out of stock, I received a message the same day as I placed the order offering alternatives. My 6! Plants arriv... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Hands down some of the best customer service I’ve experienced! Unfortunately my pot was out of stock, I received a message the same day as I placed the order offering alternatives. My 6! Plants arriv... Se mer
Företaget har svarat
Great recyclable packaging, quick delivery & really good quality. I ordered an ‘imperfect plant & pot’ at a really great price & I’m struggling to see the imperfections! Also came with a free spider p... Se mer
Företaget har svarat
Great service twice from Pointless Plants now. When there was an issue with my order, they were quick to resolve it with no fuss. Plants themselves are fantastic, arrived well packaged and protected,... Se mer
Företaget har svarat
I LOVE YOU POINTLESS PLANTS! I sent a plant as a gift to my best friend in the UK for her birthday and because I have been living in Costa Rica I asked the lovely people at Pointless Plants if they co... Se mer
Företaget har svarat
We are on a mission to make our Planet a GREENER, HEALTHIER, and HAPPIER PLACE to live. This is why we offer affordable plants for EVERYONE!
Storbritannien
Amazing service as always. Plants we’re a gift but recipient loved them.

Svar från Pointless Plants
I ordered a big cheese plant. Was packaged great and got to me safe and sound in good time. I would recommend

Svar från Pointless Plants
Very quick delivery and high quality plants! Very informative website as well

Svar från Pointless Plants
Once again Pointless Plants have sent me 3 fantastically healthy plants that were well packaged and arrived looking great. The only reason I haven't given 5 stars is that one of the plants I bought was a less than perfect plant with a pot. The site states the pot may have some imperfections, but it will still have a good side. It looked amazing until I discovered that the imperfection is a hole right in the middle of the base! Not the best when you have a big plant and plant pot that are sitting in an awkward corner to access and you were planning on using the pot as a safety net if water drains out of the bottom of the plant pot! I've remedied it by adding a base inside the pot so it's working now and generally I am happy with my purchase again.
Amazing packaging and the flower was beautiful. Also really pleased that they plant 10 trees for every plant purchased! (I think I got that right!)..
Also came with a handy QR code with handy note on how to look after the plant.

Svar från Pointless Plants
Brilliant company, I love all their products, and they don’t just throw away slightly imperfect products, great delivery and honest descriptions

Svar från Pointless Plants
Straightforward & easy process when ordering! Items came the next day! Kept up to date with dispatch and delivery throughout and actually love my plant & and pot! Would order again 100%z

Svar från Pointless Plants
I ordered a Calathea Flamestar for my partner which arrived promptly and in secure packaging. Only thing was, my partner repots new plants as soon as she gets them in order to check the plant and its roots. Sadly, whilst the Flamestar's foliage looked gorgeous, it had a bad case of root rot. She had to wash the roots thoroughly and cut the affected parts of the roots. We are currently trying to save it.
We emailed PointlessPlants that same day and sent them photos of the Flamestar and its roots. They replied the next day, acknowledging that it did have root rot and gave us some advice and offered us a refund.
So overall, we were pleased with PointlessPlants' fast delivery and quick resolution of a problem, but naturally disappointed that the beautiful Flamestar wasn't in the best condition. On the other hand, we also understand that because above the soil the plant itself looked stunning, it wasn't yet showing signs of root rot. But it would have just worsened over time if the root rot hadnt been spotted when it had.
We are still happy to come back to PointlessPlants as they do have a beautiful range of plants, and provide good customer service.

Svar från Pointless Plants
Always great service and quality plants thank you

Svar från Pointless Plants
Always great service and communication but overall a company that cares about sustainability from packaging to giving second chance to maybe a bit less perfect looking plants. Highly recommend

Svar från Pointless Plants
Good quality products and healthy plants! Delivery was quick and packaging is recyclable. Would highly recommend.

Svar från Pointless Plants
I have ordered from pointless plants before and have had no issue, great healthy plants!
I ordered some plants recently with the intent of giving them way as a gift. The order came with a free cheese plant (this is the bit I really wanted to gift). The first plants came all fine- but noticeably sodden soil on the cheese. A few days later patches on the leaves. ?over watered? (After later inspection bad root rot)
Contacted customer service and a new plant sent out- it arrived battered with snapped leaves and brown bruised areas. Again contacted and was sent a 3rd plant this time a bigger one as they were sold out. It is with much disappointment that this plant has root rot and the leaves are turning brown/yellow after a few days. The roots coming out near the top of the pot are mush!
The customer service was great but to have 3 plants all of which are not acceptable is just not good enough.

Svar från Pointless Plants
Plants very well grown and arrived well packaged and promptly! Only downside is not UK grown but still happy with them.

Svar från Pointless Plants
Plants came quickly and was kept up to date with delivery, also the plants are fab. Will deffo order from pointless plants again

Svar från Pointless Plants

Svar från Pointless Plants
Great selection of plant’s, perfectly packaged and good quality plants- one happy customer!

Svar från Pointless Plants
I am so so in love! I love the way my first plant arrived and she just looks stunning and tree planting? Guys Giu are spectacular!!♥️

Svar från Pointless Plants

Svar från Pointless Plants
The plants are wonderful and arrived in great condition and very easily. The care guides online are also very helpful.

Svar från Pointless Plants
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.