Theholidaymasters Omdömen 69

TrustScore 4.5 av 5

4,5

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Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

This company were disastorous, I booked a holiday with them. Checked price before started the process, when @ checkout it had gone up to £67 & first mention of £25 fee. Authorised payment & it was onl... Se mer

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Betygsatt 5 av 5 stjärnor

Booking our holiday was very easy. Vicky our agent was very helpful and friendly in giving all the information we needed to make the booking easy. He was informative, and very helpful. He gave us the... Se mer

Betygsatt 5 av 5 stjärnor

Hi I had the pleasure of working with Mathew on our girls trip to Bali and he was patient and understanding even when we had to downsize attendees from trip. They worked with me as we all had differen... Se mer

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Betygsatt 5 av 5 stjärnor

Despite the fact that I haven’t travelled with them yet, I felt it was important to leave this review because the customer service has been excellent so far. When I called, Prince (that is his na... Se mer

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Företagsinformation


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

69 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Betygsatt 5 av 5 stjärnor

Good offer and good staff.

Good offer and good staff.
First time using this agency, l was scared if they're real but a trial convinced me. Nigel was so good and helpful, got my booking to Morroco.
Will use them again and promised to introduce some friends.
Thank you Nigel. 😅

10 oktober 2025
Omdöme utan inbjudan
Logotyp för Theholidaymasters

Svar från Theholidaymasters

Dear Judith.

Amazing feedback!

We're elated to hear that you've had such a positive experience with Nigel.
We completely agree with you and we always do our best to make your interaction with our Travel Agent as smooth and pleasant as possible.

Regards,
Theholidaymasters.

Betygsatt 1 av 5 stjärnor

BEWARE OF THIS COMPANY PLEASE DONT USE…

BEWARE OF THIS COMPANY PLEASE DONT USE THEM IF YOU DONT WANT TO GET RIPPED OFF AND MISLED
I DEALT WITH JACKSON WHAT A SHAMBLES , AFTER QUOTING SEVERAL HOLIDAYS I DECIDED TO DECLINE THEN HE CAME BACK TO ME ASSURING ME HE FOUND A FRESH DEAL I WENT THROUGH IT IN DETAIL HOTEL FLIGHT PRICE AND AGREED TO GO AHEAD , HE BOOKED FLIGHTS AND THEN SUPRISE SUPRISE ALL OF A SUDDEN HOTEL WAS BOOKED UP WHILE WE WERE ON PHONE NONSENSE ,THEN HE WAS TELLING ME ALL OTHER HOTELS WERE MORE EXPENSIVE AND I PAY MORE OF COURSE DISGUSTING , HE ALSO TOLD ME I COULNT CANCEL FLIGHTS WHICH IS NONSENSE THERE IS A COST OF £55 CANCEL OUT OF MY POCKET OF COURSE , I WILL BE REPORTING THIS COMPANY TO ATOL AND OTHER GOVERNING TRAVEL ORANISATIONS TODAY IN THE HOPE THEY WILL NOT GET AWAY WITH THIS AGAIN

8 oktober 2025
Omdöme utan inbjudan
Logotyp för Theholidaymasters

Svar från Theholidaymasters

Dear Kathleen,
We sincerely apologize for the inconvenience caused. Kindly share more details at bookings@theholidaymasters.com
so we can review the matter and assist you with an appropriate resolution. We assure you of our full support once we receive the necessary information regarding your experience.

Regards,
TheHolidayMasters

Betygsatt 5 av 5 stjärnor

Just booked Great holiday deals to…

Just booked Great holiday deals to Egypt, November 2025. Jackson found me a Great deal, Very reasonable price and Jackson took care to book everything l needed. Can't Wait. Really good service, very patient. Thank you Jackson. Anne

5 oktober 2025
Omdöme utan inbjudan
Logotyp för Theholidaymasters

Svar från Theholidaymasters

Dear Anne Cameron.

Thank you so much for taking out your precious time to write for us such a great review. Trust us, we really appreciate it. It's a real boost to our staff when they get such a good review and feel their efforts are appreciated.

Regards,
Theholidaymasters.

Betygsatt 5 av 5 stjärnor

I booked a holiday to Greece with Eric

I booked a holiday to Greece with Eric. I have booked via him before & he's very good at remembering my needs. He found me an idyllic place in Kos. It's serene, close to water & a lovely little hotel. I came here to work (I'm a mature uni student) & the atmosphere is so peaceful that I've completed 2 essays since arriving yesterday morning! I can now relax ahead of schedule & enjoy the days i have left here

I will always book via Eric. As Tina Turner sang, he's "simply the best"

10 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent

I booked a trip this morning and it was so quick and easy. I have all my documents within minutes. Highly recommend using this company.

22 juni 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Nervousness and the kindness of Mark :P

I haven’t used an agency to book a holiday before so naturally I was nervous to book. However, Mark was very patient and answered my questions throughly. Booking flights and accommodation was easy and quick, would recommend. Thank you Mark! :)

8 juni 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Dubai Vacation

Overall, our experience is great. We would definitely use the company again and recommend them to relatives and friends. The local team was able to make adjustments and made our trip memorable. Loved the Safari tour! The drivers/tour guides were friendly and dependable, special shout out to Bharat and Rahil.

28 maj 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
Outstanding Service from Dexter at The Holiday Makers!

Dexter was absolutely fantastic in helping me and my family find an amazing holiday deal to Portugal. From start to finish, he couldn’t have been more helpful—friendly, professional, and always happy to go the extra mile. He listened to what we were looking for and found the perfect package that ticked all the boxes. We’re so grateful for his support and expertise. Looking forward to our upcoming holiday and will leave detailed review on our return about our experience.
Highly recommend Holiday Makers—and especially Dexter—for anyone planning their next getaway!

Cheers
Kiran

4 juni 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

🌟🌟🌟🌟🌟 5-Star Review for Dexter

🌟🌟🌟🌟🌟 5-Star Review for Dexter

We had an amazing experience booking our holiday with Dexter! From the very beginning, he was friendly, professional, and incredibly helpful. He took the time to understand exactly what we were looking for and came back with fantastic options that matched our preferences and budget perfectly.

What really stood out was Dexter’s attention to detail—he made sure every part of our trip was covered, from flights and accommodation to local recommendations and travel tips. He was always quick to respond to our questions and made the whole process stress-free and enjoyable.

Thanks to Dexter, we’re heading off on a holiday we’re genuinely excited about. We couldn’t have asked for better service. Highly recommend!

Thanks again Jamie

25 maj 2025
Betygsatt 5 av 5 stjärnor

Super helpful customer service

My partner and I contacted this company as we had found a great little break in Tenerife. John guided us through the process. He found us perfect flight times and secured a superior room for our stay. He was patient with us and explained each step of the way. Would recommend

31 maj 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Magaluf holiday

Had a great holiday in magaluf, weather has been really hot. Everything has been smooth with the holiday from start to hopefully finish tomorrow 😢. John was fantastic in sorting the holiday out he couldn't of been any more helpful and patient. Big thank you, will definitely be using this company again for future holidays. Thanks again to John. 👍

27 maj 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

IBOOKED THROUGH HOLIDSY MASTERS THEY AV…

IBOOKED THROUGH HOLIDSY MASTERS THEY AV PUT ME IN HOTEL HAHA RAMBLA IN BENIDORM I HAD CART MY LIGHAGE UPSTAIRS COZ LIFT NOT WORKING THEN THEY TELL ME WIFI NOT WORKING THEN TV IN ROOM DNT WORK FOOD IS COLD THEN I ASK IF EURO FINAL IS ON IN LOUNGE NO THIS TV DNT WORK WHAT A MESS PLS DNT USE HOLIDAY MASTERS AND DEFINATELY DNT GO TO RAMBLA HOTEL BENIDORM WORST HOTEL I AV EVER STAYED IN

30 maj 2025
Omdöme utan inbjudan
Logotyp för Theholidaymasters

Svar från Theholidaymasters

Dear Gerard,
We’re sorry to hear about your experience. Please note, the hotel was booked only after your authorization. While we aim for the best experiences, hotel services are beyond our control. We truly regret the inconvenience caused during your stay.

Regards,
TheHolidayMasters

Betygsatt 5 av 5 stjärnor

Just booked a short break to benidorm…

Just booked a short break to benidorm john the adviser went above and beyond to accommodate my sole travel needs john talked me through evry think to high standard customer services was exelent thank you john

29 maj 2025
Omdöme utan inbjudan
Logotyp för Theholidaymasters

Svar från Theholidaymasters

Hi Scott,

Thank you for your kind words and support! We're overjoyed to know you had a positive experience. Your feedback is truly appreciated, and we look forward to having you back soon!

Regards,
TheHolidayMasters

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