Sleeping Giant Omdömen 114

TrustScore 4.5 av 5

4,4

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

We have bought multiple bed frames from this store. Had a great experience shopping here this time as well. Ken was knowledgeable and lovely. We had afew questions after purchasing that he quickly res... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

We made a purchase from the Castle Hill homemaker centre, had a lovely sales lady, Reena, so helpful, very knowledgeable, professional and not at all pushy. Kept up to date with delivery time and rece... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Cathryn at Slacks Creek store offered prompt professional service to me, an older gentleman with no idea on buying a King Single bed. Her customer care was great and I would buy there again and recomm... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

I purchased a bedside table. I was asked if I wanted it assebled for me. I agreed to the $40 fee which was itemised as ‘Assembly-small’ on my invoice. I met the delivery truck on arrival at the fron... Se mer

Företagsinformation

  1. Sovrumsmöbler
  2. Sängbutik
  3. Möbelaffär
  4. Madrassaffär

Skrivet av företaget

Sleeping Giant prides itself on offering a wide range of excellent mattresses from the world's very best companies, so you can get your ideal night's sleep. We're also proud to say we offer some of the most affordable bedroom furniture in Australia (though we never skimp on quality!), and with Australia's best range of mattresses, beds, rugs, homewares & decor, we know you will find the perfect pieces for your bedroom here at Sleeping Giant.


Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

114 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 52 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Joe and Ali were awesome!

29 april 2026
Omdöme utan inbjudan
Logotyp för Sleeping Giant

Svar från Sleeping Giant

Hi Ahmad, Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team at The Sleeping Giant Pty Limited made your experience pleasant and we look forward to seeing you again soon!

Betygsatt 5 av 5 stjärnor

Bec from the Kotara store was very…

Bec from the Kotara store was very personable and knowledgeable made our experience fantastic we will definitely be back.Price was very competitive.

21 april 2026
Omdöme utan inbjudan
Logotyp för Sleeping Giant

Svar från Sleeping Giant

Hello Roy, We appreciate your positive feedback about your experience and will share it with the The Sleeping Giant Pty Limited team!

Betygsatt 5 av 5 stjärnor

Friendly and helpful service...

Friendly and helpful service from the beginning (Moore Park Supacentre). A long wait for this bed, because we chose a particular colour for the base, but it arrived within the wait time we agreed to. Delivery service was excellent. 5 stars for great tracking information, phone updates, and friendly efficient delivery crew.
Highly recommend Sleeping Giant.

4 maj 2026
Omdöme utan inbjudan
Logotyp för Sleeping Giant

Svar från Sleeping Giant

Hi Lois, Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team at The Sleeping Giant Pty Limited made your experience pleasant and we look forward to seeing you again soon!

Betygsatt 4 av 5 stjärnor

All staff friendly and helpful

McGregor staff friendly and helpful.
Though the bed frame was sent to the Richlands warehouse with the head and foot boards the wrong colour, 'Brent' was prompt in communicating and resolving the issue, and arranged the delivery of the correct ones. The delivery guy (sorry, I forgot your name) was polite and accommodating. Thank you.

30 april 2026
Omdöme utan inbjudan
Logotyp för Sleeping Giant

Svar från Sleeping Giant

Hello Debby, We appreciate your positive feedback about your experience and will share it with the The Sleeping Giant Pty Limited team!

Betygsatt 5 av 5 stjärnor

Great quality tallboy

Great quality tallboy - fully assembled and for a very good price. Easy to buy online. Delivery guys were great and took away all the packaging. I will shop at Sleeping Giant again.

1 maj 2026
Omdöme utan inbjudan
Logotyp för Sleeping Giant

Svar från Sleeping Giant

Thank you so much for you kind review, we will pass it on to the team.

Betygsatt 5 av 5 stjärnor

I am very happy with my purchase queen…

I am very happy with my purchase queen bed good quality very good price good service I am highly recommend to visit sleeping giant

2 maj 2026
Omdöme utan inbjudan
Logotyp för Sleeping Giant

Svar från Sleeping Giant

Hello ali, We appreciate your positive feedback about your experience and will share it with the The Sleeping Giant Pty Limited team!

Betygsatt 5 av 5 stjärnor

Appreciate the fast and clean work from…

Appreciate the fast and clean work from Sleeping Giant. Recommend 👍

2 maj 2026
Omdöme utan inbjudan
Logotyp för Sleeping Giant

Svar från Sleeping Giant

Hi MIRO, Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team at The Sleeping Giant Pty Limited made your experience pleasant and we look forward to seeing you again soon!

Betygsatt 1 av 5 stjärnor

Order and Service

After placing my order, I was initially sent the incorrect invoice and had to wait for the correct invoice to be reissued. Once this was finally resolved, I was then informed that the bed frame I purchased would take approximately 3–4 months to arrive because it was supposedly sold out. What is most frustrating is that now the sale period has ended, the same bed frames are suddenly showing as “in stock” again — but now at full price. This situation has left me feeling extremely misled and inconvenienced, especially as I am now left without a bed frame due to errors and delays caused on their end.

21 april 2026
Omdöme utan inbjudan
Logotyp för Sleeping Giant

Svar från Sleeping Giant

Hi Jason, We appreciate you taking the time to leave a rating and are sorry we did not meet your expectations. Please let us know your order or invoice number so we can look in to this further for you. Thank you.

Betygsatt 5 av 5 stjärnor

They were great

They were great

1 maj 2026
Omdöme utan inbjudan
Logotyp för Sleeping Giant

Svar från Sleeping Giant

Hello Victor, We appreciate your positive feedback about your experience and will share it with the The Sleeping Giant Pty Limited team!

Betygsatt 5 av 5 stjärnor

Smooth service

Castle Hill Branch - salesperson was very helpful and knowledgeable, delivery service was efficient too.

29 april 2026
Omdöme utan inbjudan
Logotyp för Sleeping Giant

Svar från Sleeping Giant

Thank you so much for you kind review, we will pass it on to the team.

Betygsatt 5 av 5 stjärnor

Fabulous

Pure professionals from start till finish

30 april 2026
Omdöme utan inbjudan
Logotyp för Sleeping Giant

Svar från Sleeping Giant

Hi Judith, Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team at The Sleeping Giant Pty Limited made your experience pleasant and we look forward to seeing you again soon!

Betygsatt 1 av 5 stjärnor

The bed arrived with a broken part

The bed arrived with a broken part so couidn’t be put back together, so had put my old bed back in the room (luckily I had kept it) and maybe wait for 4/6 weeks for a new one. Had to submit a returns firm in an online portal so may not even hear from someone for up to 48hrs. The salesperson in the store thought it reasonable that I just put my mattress on the floor somewhere to sleep until then, until I said I could re-assemble my old bed.
Hopefully I will get a new replacement bed with no dramas and in one piece.

30 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Product was great for price

Product was great for price. Delivery man was polite.

30 april 2026
Omdöme utan inbjudan
Logotyp för Sleeping Giant

Svar från Sleeping Giant

Thank you so much for you kind review, we will pass it on to the team.

Betygsatt 5 av 5 stjärnor

Ali and marie from Auburn megamall were…

Ali and marie from Auburn megamall were very helpful and very kind.

27 april 2026
Omdöme utan inbjudan
Logotyp för Sleeping Giant

Svar från Sleeping Giant

Hi Alper, Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team at The Sleeping Giant Pty Limited made your experience pleasant and we look forward to seeing you again soon!

Betygsatt 5 av 5 stjärnor

Like the tracking link

Like the tracking link, it kept us up to date on when our delivery would be. Friendly delivery men. Quick and careful placement of goods.

29 april 2026
Omdöme utan inbjudan
Logotyp för Sleeping Giant

Svar från Sleeping Giant

Hi karyn, Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team at The Sleeping Giant Pty Limited made your experience pleasant and we look forward to seeing you again soon!

Betygsatt 1 av 5 stjärnor

Don’t go near these dodgey people

Don’t go near these dodgey people. We were effectively conned and robbed by their staff and management. Sales guy convinced me that if our foam mattress would fit up our stairs then so would the mattress they were selling is and to try. It didn’t fit and then instead of apologising their management just point you to Terms & Conditions and say dimensions are the customers responsibility so they won’t give a refund. How can you con people like that and still be in business. It’s not like it’s $10 you’re taking for nothing… it’s more like a week’s salary. We didn’t even accept delivery, so they still have their mint condition mattress.

24 april 2026
Omdöme utan inbjudan
Logotyp för Sleeping Giant

Svar från Sleeping Giant

We're sorry to hear about your experience, Steve. We strive for transparency and customer satisfaction. Your feedback is important, and we’ll use it to improve our services. We understand this situation is frustrating and appreciate you bringing it to our attention. Thank you for sharing your thoughts.

Betygsatt 5 av 5 stjärnor

Amazing product and the delivery…

Amazing product and the delivery experience was seamless. Clearly communicated along the way. We love our new lounge!

24 april 2026
Omdöme utan inbjudan
Logotyp för Sleeping Giant

Svar från Sleeping Giant

Hello Kallum, We appreciate your positive feedback about your experience and will share it with the The Sleeping Giant Pty Limited team!

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer