We have bought multiple bed frames from this store. Had a great experience shopping here this time as well. Ken was knowledgeable and lovely. We had afew questions after purchasing that he quickly res... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
We have bought multiple bed frames from this store. Had a great experience shopping here this time as well. Ken was knowledgeable and lovely. We had afew questions after purchasing that he quickly res... Se mer
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We made a purchase from the Castle Hill homemaker centre, had a lovely sales lady, Reena, so helpful, very knowledgeable, professional and not at all pushy. Kept up to date with delivery time and rece... Se mer
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Cathryn at Slacks Creek store offered prompt professional service to me, an older gentleman with no idea on buying a King Single bed. Her customer care was great and I would buy there again and recomm... Se mer
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I purchased a bedside table. I was asked if I wanted it assebled for me. I agreed to the $40 fee which was itemised as ‘Assembly-small’ on my invoice. I met the delivery truck on arrival at the fron... Se mer
Sleeping Giant prides itself on offering a wide range of excellent mattresses from the world's very best companies, so you can get your ideal night's sleep. We're also proud to say we offer some of the most affordable bedroom furniture in Australia (though we never skimp on quality!), and with Australia's best range of mattresses, beds, rugs, homewares & decor, we know you will find the perfect pieces for your bedroom here at Sleeping Giant.
90-100 Lee Holm Road, St Marys, 2720, Sydney, Australien
Har besvarat 52 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Had a wonderful experience. Always most helpful.

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Bec from the Kotara store was very personable and knowledgeable made our experience fantastic we will definitely be back.Price was very competitive.

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Friendly and helpful service from the beginning (Moore Park Supacentre). A long wait for this bed, because we chose a particular colour for the base, but it arrived within the wait time we agreed to. Delivery service was excellent. 5 stars for great tracking information, phone updates, and friendly efficient delivery crew.
Highly recommend Sleeping Giant.

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McGregor staff friendly and helpful.
Though the bed frame was sent to the Richlands warehouse with the head and foot boards the wrong colour, 'Brent' was prompt in communicating and resolving the issue, and arranged the delivery of the correct ones. The delivery guy (sorry, I forgot your name) was polite and accommodating. Thank you.

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Great quality tallboy - fully assembled and for a very good price. Easy to buy online. Delivery guys were great and took away all the packaging. I will shop at Sleeping Giant again.

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Friendly helpful advice and knowlegde of item for purchase.

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I am very happy with my purchase queen bed good quality very good price good service I am highly recommend to visit sleeping giant

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Appreciate the fast and clean work from Sleeping Giant. Recommend 👍

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After placing my order, I was initially sent the incorrect invoice and had to wait for the correct invoice to be reissued. Once this was finally resolved, I was then informed that the bed frame I purchased would take approximately 3–4 months to arrive because it was supposedly sold out. What is most frustrating is that now the sale period has ended, the same bed frames are suddenly showing as “in stock” again — but now at full price. This situation has left me feeling extremely misled and inconvenienced, especially as I am now left without a bed frame due to errors and delays caused on their end.

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Castle Hill Branch - salesperson was very helpful and knowledgeable, delivery service was efficient too.

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The bed arrived with a broken part so couidn’t be put back together, so had put my old bed back in the room (luckily I had kept it) and maybe wait for 4/6 weeks for a new one. Had to submit a returns firm in an online portal so may not even hear from someone for up to 48hrs. The salesperson in the store thought it reasonable that I just put my mattress on the floor somewhere to sleep until then, until I said I could re-assemble my old bed.
Hopefully I will get a new replacement bed with no dramas and in one piece.
Product was great for price. Delivery man was polite.

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Ali and marie from Auburn megamall were very helpful and very kind.

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Like the tracking link, it kept us up to date on when our delivery would be. Friendly delivery men. Quick and careful placement of goods.

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Don’t go near these dodgey people. We were effectively conned and robbed by their staff and management. Sales guy convinced me that if our foam mattress would fit up our stairs then so would the mattress they were selling is and to try. It didn’t fit and then instead of apologising their management just point you to Terms & Conditions and say dimensions are the customers responsibility so they won’t give a refund. How can you con people like that and still be in business. It’s not like it’s $10 you’re taking for nothing… it’s more like a week’s salary. We didn’t even accept delivery, so they still have their mint condition mattress.

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Amazing product and the delivery experience was seamless. Clearly communicated along the way. We love our new lounge!

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