Sleeping Giant Omdömen 114

Delivery tracking was detailed and accurate. Delivery men were polite, fast and professional.

We made a purchase from the Castle Hill homemaker centre, had a lovely sales lady, Reena, so helpful, very knowledgeable, professional and not at all pushy. Kept up to date with delivery time and received notification when they were nearby. Excellent service

The two blokes were most obliging. All done without fuss.

I purchased a bedside table. I was asked if I wanted it assebled for me. I agreed to the $40 fee which was itemised as ‘Assembly-small’ on my invoice.
I met the delivery truck on arrival at the front of my building and escorted them (driver & helper) to the lift . I asked if it needed assembling - no. Once in my apartment the helper tried opening the box and asked for a knife. He opened the box and unwrapped the bedside table and both left with the packageing. I called Sleeping Giant for the $40 refund as no assembling was necesary, it was not a flat pack. Apparently unpacking the box is regarded as “assembly”. This was not explained when I agreed to pay for ‘Assembly - small’. This is dishonest.
NB A google search did not reveal Customer Service contact number. The search only provided contact numbers for infiividual stores.

We have bought multiple bed frames from this store. Had a great experience shopping here this time as well. Ken was knowledgeable and lovely. We had afew questions after purchasing that he quickly responded too. Would definitely recommend shopping here.

The service was fantastic the lady told me about the bed we wanted did not pressure us and got a grate price delivery was fast and good service

Fifth mattress I’ve gotten from sleeping giant, and it never disappoints. Customer service is top notch and the extra firm support really helps with back pain

I haven't received my goods yet. Immediately after I ordered I was told the product is out of stock. But they've sent me not one but two prompts to review their shopping experience!

Great service and lots of variety.

Delivery day was so easy. The installers were quick and friendly and had everything set up in no time.

After a bit of initial confusion (mine), the responding staff were great. Lovena is really nice.

Cathryn at Slacks Creek store offered prompt professional service to me, an older gentleman with no idea on buying a King Single bed. Her customer care was great and I would buy there again and recommend the store to friends. Price was competitive, delivery was on time. Mike

Everything happened as planned and agreed

Great service and great price. 1/2 price on my bedhead. Very happy

Great quality product, competitive price supported by on time delivery

I received excellent help from a sale’s staff member at Kotara Sleeping Giant. They were knowledgeable, shared info about the products and helpful in guiding my choices. Delivery of our mattress was also smooth.

Wow! Sets the standard fur delivery. Great communication, on time and very helpful delivery guys.....

They arrived when they said they would and it was quick and easy

Huge thanks to Amanda from Marsden Park! Delivery was completed so quickly and she is one of the most helpful person to deal with 🙂

The process of getting the furniture was so easy. I was able to find what I wanted online and then looked at them in the store. I received $50 off which helped plus got 50% off as I bought 2 items. Delivery was amazingly quick with lots of info about the delivery time. The delivery staff were very helpful. My tall boy and dresser are lovely and great quality! would recommend this company.