Needed help in exchanging an online purchase. Store did have my proper size but the sales persons attitude was entirely unprofessional. She was most likely stressed as the store was busy & they needed... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
5 stars for shoe quality, worn a dress boot that’s modern+comfortable+winter warm with winter crew socks. 2 Sweet ladies (I feel they are Middle East and Asian) at the store were really patient yet k... Se mer
I purchased the same Stepwel sandals as last year. A different brand came with mismatched innersoles and the right shoe is narrower. I wrote customer service to have them returned and a new pair sent... Se mer
Items took a long time to ship, never received any message that they arrived to store and were ready for pick up, just happened to be walking by and went in to ask. Both pairs of shoes didn't fit me d... Se mer
Företagsinformation
Skrivet av företaget
Shumaker has been offering Canadian families quality shoes and footwear since 2015. Shumaker’s Buying Team travels the world to find the very best collections, designs, brands and styles that will bring you the quality, comfort and craftsmanship that you deserve. From sandals to boots, shoes to slippers, Shumaker has a comfortable pair for someone in your family. More choice. More Service. More Value. More savings.
Kontaktuppgifter
6611 Edwards Blvd., L5T 2H8, Mississauga, Kanada
- hello@shumaker.ca
- shumaker.ca
4,2
Bra
97 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Needed help in exchanging an online…
Needed help in exchanging an online purchase. Store did have my proper size but the sales persons attitude was entirely unprofessional. She was most likely stressed as the store was busy & they needed more staff. She should not take her stress out on her customers.
12 december 2021
I placed my order and within 2 days I…
I placed my order and within 2 days I was called and I picked up my purchases from the Pen Center and was treated politely by your staff. Very happy with my purchases thank you.
10 december 2021
OrthoSolutions boots are the best!
OrthoSolutions boots are comfortable, warm and waterproof. The quality of the leather and the treaded sole make them perfect for winter walks.
10 december 2021
Can’t complain about anything
Can’t complain about anything. $ was great and the product was amazing! Thanks
10 december 2021
I had just bought a pair of shoes at…
I had just bought a pair of shoes at the Quinte Mall. I went to visit my son in New York for the first time in two years. They have a new puppy 🐶 who chewed one of my new shoes and rendered it a big mess. My son told me to order a new pair which he paid for. Service was fast and now I have my lovely new shoes ready for an occasion to wear them .
10 december 2021
It cost me $20.00 to return them.
4 december 2021
I've been trying to contact Shumaker
I've been trying to contact Shumaker to return 2 pairs of shoes which are the wrong size. They were ordered via the Shumaker website,
NOWHERE on the website is there a phone number. That's a big clue as to their dedication to customer service, where they don't allow the customer to actually contact customer service.
There is an email address on the website - but sending email to it is futile since there is no response.
They also have a Facebook presence - with a messaging section too. Messages sent to them go unanswered. They must be watching it since comments are quickly deleted. They just can't be bothered to actually reach out to the customer.
It's almost as if they really (despite their claims to the contrary) dislike and want nothing to do with their customers.
1 december 2021
Omdöme utan inbjudan
My wife bought a pair of slippers to…
My wife bought a pair of slippers to replace the worn out ones she has had for awhile. She ordered the same size as what she already had but when they arrived they were too small even though the labelled size matched the old slipper. Anyway we took them back to the store in Belville and the staff there were excellant and helped her exchange the slippers for a pair that fit at 2 sizes larger. Thanks to your staff and store for their great assistance very professional and friendly.
1 december 2021
Very unhappy customer
Ordered online, sent wrong size, said courier was going to pick up within 3 business days! 3 business days as of today, no pickup! Poor customer service! I have to travel 1 hour hour and 40 minutes if I want to return/exchange!
30 november 2021
Detta är Trustpilot
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