I’ve just received a 15ml tube of Glass Primer in a Glossy Box and the product itself looks great. But honestly, the packaging feels incredibly wasteful. The tube is mostly empty and could probably ho... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Shopping / Ordering product very easy and well thought-out! Explanation of actual product described in detail. Product was tracked and I was informed all the way through so I knew precisely when my... Se mer
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ΘΑ ΠΕΡΙΜΕΝΑ ΑΠΟ ΜΙΑ ΕΛΛΗΝΙΔΑ ΠΑΡΑΓΩΓΟ ΝΑ ΕΧΕΙ ΤΑ ΠΡΟΪΟΝΤΑ ΤΗΣ ΚΑΙ ΣΤΑ ΕΛΛΗΝΙΚΑ ΤΙΣ ΟΔΗΓΙΕΣ Ή ΕΣΤΩ ΟΤΑΝ ΟΙ ΣΥΝΕΡΓΑΤΕΣ ΤΗΣ ΒΛΕΠΟΥΝ ΠΩΣ Η ΠΑΡΑΓΓΕΛΙΑ ΠΡΟΕΡΧΕΤΑΙ ΑΠΟ ΤΗΝ ΕΛΛΑΔΑ ΝΑ ΤΗΝ ΣΥΝΟΔΕΥΟΥΝ ΚΙ ΑΠΟ ΕΝΑ... Se mer
Goodmorning!!ΚΑΛΗΜΕΡΑΑΑ!!! Γραφω στην γλωσσα μου,γιατι τα αγγλικα μου δεν ειναι καλα.Και αυτην την εμπειρια θα μοιραστω εδω. Το τμημα εξυπηρετησης πελατων επικοινωνησε μαζι μου γραφοντας εγω στην... Se mer
Företagsinformation
Skrivet av företaget
Rodial is a hi-tech, innovative skincare and complexion brand founded in 1999 by entrepreneur and former beauty editor Maria Hatzistefanis. We create targeted products that deliver instant and long-lasting benefits: our results-focused products are loved and used by customers and high-profile names around the world and have been for the last 24 years. With a focus on product innovation and ingredient education, our products are designed to make you look and feel like the best version of yourself. We are a female-led and founded independent brand and live by our values. Maria revolutionised the beauty market with innovative and effective revolutionary ingredients and formulas that speak to the Modern Woman. As a brand, we champion each other and encourage ourselves and our customers to aim high through our products, events, engagements, publications and high-profile partnerships. Our products are available worldwide in 35 countries and over 2,000 prestigious luxury department stores including Selfridges, Harrods, SpaceNK, Neiman Marcus and Blue Mercury. Today, our range includes icons like Dragon’s Blood Sculpting Gel, Banana Lowlighter, Glass Powder and Vit C Brightening Pads as well as in-demand newcomers such as Plumping Collagen Lip Oil, SPF 50 Drops and Collagen Booster Drops.
Kontaktuppgifter
Storbritannien
- enquiries@rodial.co.uk
- rodial.com
3,7
Medel
618 omdömen
Har besvarat 54 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I got just as ordered at a fair price
I got just as ordered at a fair price, and very quickly!
3 juli 2024
Omdöme utan inbjudan
Sale products
Beautifully packaged, no plastic
Quick delivery and a good sale price
9 juli 2024
Omdöme utan inbjudan
Best customer service ever
Best customer service ever. The Best that I ever had. I feel safe to order anything from this company.
7 juli 2024
Omdöme utan inbjudan
Best products ever!
I love the products and how fast I received them. Thank you.
8 juli 2024
Omdöme utan inbjudan
Awefull customer service
Awefull customer service
Keep lying and don’t follow or know about their own rules
I suggest to stay away
5 juli 2024
Omdöme utan inbjudan
Svar från Rodial.com
Hello Kim,
We are terribly sorry to read about your experience.
To better understand the situation and assist you in resolving your issue, I have sent you a private message requesting some information about yourself.
Best wishes,
Syhem
Customer Service Lead
Easy to order and really quick delivery
Easy to order and really quick delivery
23 juni 2024
Omdöme utan inbjudan
I love all the products
I love all the products that I have tried from Rodial. The shipment came super fast was packaged great and came with free goodies 😀
11 juni 2024
Omdöme utan inbjudan
Fantastic shopping experience.
After a trial size of the dragons blood sculpting gel I decided to buy a full size. The offers online were great, a fabulous product range and easy to navigate website. The descriptions of the products and how to use were detailed and informative. I received my order the following day. Amazing!
1 juni 2024
Omdöme utan inbjudan
Absolutely adore your skin tint
Absolutely adore your skin tint - next day delivery, lovely glamorous packaging - what’s not to love
17 maj 2024
Omdöme utan inbjudan
I received my order within 2 days
I received my order within 2 days! Excellent customer service with exceptional products! Loved the new moisturizer!
16 maj 2024
Omdöme utan inbjudan
Pleasantly surprised
I received my order rather quickly, which was a nice surprise! I ordered the mystery box and I was NOT disappointed!!
10 maj 2024
Omdöme utan inbjudan
Superb
The website was easy to navigate. The account set up was prompt. Very easy to purchase. I had a missing item from my order. Contacted the support team. I was emailed back within half an hour, the issue was then resolved with minimal fuss and polite consideration. More than happy to continue purchasing from Rodial.
9 maj 2024
Omdöme utan inbjudan
FAST SHIPPING, AMAZING SERVICE!
Alex was AMAZING!! Not only was I offered excellent customer service, but Alex also went above and beyond to make sure my interests were not only met but exceeded. Thank you, Alex!!
29 april 2024
Omdöme utan inbjudan
LOVE Rodial
I really LOVE Rodial products, and in particular the lip liners - they are outstanding, The Best Ever. So comfortable to wear, not drying and some kind of sorcery stay put - I was put out though by the length of time it took for delivery to ireland. Maybe this was just unfortunate one off - delivery was from Czech Republic
6 maj 2024
Omdöme utan inbjudan
Svar från Rodial.com
Dear MissisN,
Thank you for sharing your feedback.
I sincerely apologise for any inconvenience that has been caused by the delay in the delivery of your order.
In order to better assist you, I have sent you a private message to gather more information about your order.
Best regards,
Syhem
Customer Service Team Lead
Quality
I am so happy to leave a review for Rodial. This is a fantastic brand. The creams and lotions are pure quality and leave my skin feeling like silk. The bottles are beautifully designed and are packaged with love and care. This brand is a delight.
22 april 2024
Omdöme utan inbjudan
excellent service and quick delivery…
excellent service and quick delivery .would recommend
25 april 2024
Omdöme utan inbjudan
Speedy…
Quick service and kept well informed of products and delivery.
28 april 2024
Omdöme utan inbjudan
Detta är Trustpilot
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.