Frim start to finish it all went so easy from ordering to installation The gentleman at the shop was very helpful and trades who installed were friendly and clean with there work Thank you Will... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Amazing customer service, quick delivery, competetive pricing. They arrived on time as mentioned, did a good job in fitting the Dishwasher and checking everything was working fine and then left. Very... Se mer
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Excellent service on a washing machine repair. Matt was not sure of the issue and thought it might be something within the drum making it not worth repairing, but he persevered and found a loose bolt,... Se mer
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The lady in the shop went above and beyond what was expected. She kept us informed of the arrival of the items we bought and arranged a mutually agreed delivery date. The delivery men were respectful... Se mer
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Företagsinformation
- Vitvaror och hushållsapparater
- Leverantör av reservdelar för vitvaror och hushållsapparater
- Service av vitvaror och hushållsapparater
- Kundservice för vitvaror och hushållsapparater
- Butik med begagnade apparater
Skrivet av företaget
Powerpoint Stores is a family run independent business with stores in market towns Oakengates and Wellington. They have been trading for over 25 years now providing customers with appliance sales and repairs. Due to their high level of service, attention to detail and product knowledge, their customers remain loyal and much of their business comes from recommendations. They provide all household appliances including, washing machines, tumble dryers, washer dryers, fridges, freezers, cookers, vacuum cleaners, smaller kitchen appliances, and much more. They offer delivery and installation options on freestanding and built in appliances. The friendly knowledgeable team go above and beyond for their customers. They have true family values you only experience when shopping local.
Kontaktuppgifter
Storbritannien
- powerpointstores.co.uk
4,9
Utmärkt
527 omdömen
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Friendly and reliable service
The engineer arrived as promised.
He was very friendly and knowledgeable.
He diagnosed the issues with my dishwasher and was able to point me in right direction.
Would definitely recommend
20 november 2025
Svar från Powerpointstores
Good Morning Tracey,
Thank you for sharing such positive feedback about your experience. We are thrilled to hear that our engineer arrived as promised, was both friendly and knowledgeable, and successfully diagnosed the issue with your dishwasher. We truly appreciate your recommendation!
Thank you,
The Power Point Team
Svar från Powerpointstores
Good Morning Mr Huckin,
Thank you very much for taking the time to share your feedback. We are committed to providing helpful service, competitive pricing, and efficient delivery, and we're delighted to hear we met your expectations.
Thank you,
The Power Point Team
Good quality, friendly service.
good service both on the phone and in person the sales person on the phone was helpful and the installation team worked hard to fit my washing machine in a tight space. I would recommend using this company.
17 november 2025
Svar från Powerpointstores
Good Afternoon Mrs Scanlon,
We are absolutely delighted to read your glowing review and appreciate you taking the time to share your positive experience with us.
It's wonderful to hear that you received good service both on the phone and in person. We pride ourselves on providing helpful and knowledgeable assistance, so we will be sure to pass along your kind words to the salesperson who helped you.
We are also very proud of our installation team and their commitment to getting the job done right, especially when faced with a challenging fitting. Their hard work in fitting your washing machine in a tight space is a testament to their professionalism and dedication.
Thank you for your strong recommendation—it is the highest compliment we can receive. We look forward to serving you again in the future!
Thank you,
The Power Point Team
Ordered over the phone
Ordered over the phone, got what I ordered.delivered and fitted on time and tested before leaving.
Fitters were polite and helpful. Very please overall but a pity they did not remove the packing.
13 november 2025
Svar från Powerpointstores
Good Morning Mr Woodier,
Thank you for taking the time to share your feedback with us. We are delighted to hear that your order was taken accurately over the phone, and that our fitting team was polite, helpful, and ensured the item was delivered, installed, and tested on time. Your satisfaction with the service is our top priority.
We appreciate your overall very positive experience and look forward to serving you again.
Thank you,
The Power Point Team
Ordering and delivery of kitchen goods
From ordering to delivery the staff were very helpful and made us feel valued. Delivery was on time and the items were put where we wanted them. The delivery drivers were as helpful as the shop staff. The items delivered were as described and in great condition.
12 november 2025
Svar från Powerpointstores
Good Morning Mr Slater,
We sincerely appreciate your positive review. We are extremely pleased to learn that the experience, from the initial ordering process through to delivery, met your expectations for helpfulness and professionalism. Ensuring our delivery is punctual, and that the product is delivered to your desired location and arrives in the condition described, is a priority for us. We thank you for recognizing the excellent service from all staff members involved.
Thank you,
The Power Point Team
Our request for help to repair cooker…
Our request for help to repair cooker was responded to quickly. The problem was identified and replacement parts sourced quickly and installed cleanly without fuss
11 november 2025
Svar från Powerpointstores
Good Afternoon Mr Cross,
We greatly appreciate your feedback regarding the cooker repair service. It is rewarding to know that our team was able to respond quickly, accurately identify the problem, and source and install the necessary replacement parts with speed and professionalism. We strive to ensure all repairs are completed cleanly and without disruption.
Thank you,
The Power Point Team
Always a great service.
11 november 2025
Svar från Powerpointstores
Good Morning Mrs Edge,
Thank you for the kind words! We greatly appreciate your continued loyalty and are delighted to hear you consistently receive great service.
Thank you,
The Power Point Team
Would most definitely call on Power Point in future and recommend to friends, most efficien11/25 and…
Inspection carried out 7/11/25 and quote given which I accepted, repair carried out 15/11 to my dishwasher by same employee. Very impressed by employees work and efficiency, an asset to your business
15 november 2025
Svar från Powerpointstores
Good Morning Mrs Milward,
Thank you so much for taking the time to share your positive experience regarding the inspection and repair of your dishwasher.
We are delighted to hear that our employee's work and efficiency impressed you and that the repair, carried out on 15/11/25, was successful following the initial quote on 7/11/25.
We will certainly pass your kind words along to the employee involved. They are indeed a valuable asset to our team.
Thank you,
The Power Point Team
Svar från Powerpointstores
Good Morning Mr Williams,
Thank you for your excellent 5-star review. We are delighted to hear that everything met your expectations and that you were pleased with the service received.
Thank you,
The Power Point Team
II’ve been using this business for 25…
I’ve been using this business for 25 years. The service has never changed. The quantity has never changed. The whole staff are amazing and really care about their jobs and the quality of products is always five stars.
10 oktober 2025
Svar från Powerpointstores
Good Afternoon,
That is absolutely wonderful feedback! Thank you so much for taking the time to share your long-standing experience with us.
It's incredibly gratifying to hear that after 25 years you've consistently enjoyed:
Unchanged, excellent service.
Consistent quantity.
An amazing staff that genuinely cares.
Five-star product quality.
Your loyalty is truly appreciated, and knowing that we've been able to maintain this high standard for so long is a huge testament to our team's dedication. We look forward to continuing to provide you with the same quality for many years to come!
Thank you,
The Power Point Team
Svar från Powerpointstores
Good Afternoon Mrs Cartwright,
Thank you for your review! Providing a professional and great experience is what we aim for, and we're so pleased that you'd recommend us. We truly value your business and the trust you place in our company.
Thank you,
The Power Point Team
Sales and delivery staff were helpful…
Sales and delivery staff were helpful and efficient
16 oktober 2025
Svar från Powerpointstores
Good Morning Mr Thomas,
That is wonderful to hear! We strive to make every interaction helpful and efficient, so it's excellent to know the sales and delivery teams met that standard for you. Your feedback is greatly appreciated.
Thank you,
The Power Point Team
Great service no more to say
15 oktober 2025
Svar från Powerpointstores
Good Afternoon,
Thank you for the 5* review. We are committed to providing exceptional service, and it is rewarding to receive confirmation that our efforts are meeting this standard.
Thank you,
The Power Point Team
Excellent service from Matt
Excellent service from Matt. Made sure I knew when he was coming. Very clear with what he needed to do with my machine and very kind man.
17 oktober 2025
Omdöme utan inbjudan
Svar från Powerpointstores
Good Morning Alicia,
Thank you very much for sharing your positive feedback about Matt!
I am delighted to hear that he provided you with excellent service. It’s great to know that he kept you informed about his arrival and was very clear in explaining the work needed on your machine. We always strive for transparency and courtesy, and your description of Matt as a very kind man shows he truly embodies our values.
Thank you,
The Power Point Team
Mark the engineer came to assess and…
Mark the engineer came to assess and repair our Rangemaster cooker. It required a new element for the grill. I wasn't sure he would have one as the cooker is over 20 years old. But he did, and had it changed in a moment.
Quick, efficient and courteous.
Thank you.
16 oktober 2025
Omdöme utan inbjudan
Svar från Powerpointstores
Good Morning Mark,
Thank you so much for taking the time to share your positive feedback about Mark, the engineer, and his repair of your Rangemaster cooker!
It's wonderful to hear that he was able to quickly and efficiently replace the grill element, especially on a cooker that is over 20 years old. We pride ourselves on having engineers who are well-prepared and resourceful, and it is fantastic that Mark had the necessary part right on hand.
I will make sure to pass on your compliments regarding his quick, efficient, and courteous service directly to Mark and his manager.
We appreciate you choosing us for your cooker repair needs!
Thank you,
The Power Point Team
A little disappointed with customer service
My mother used powerpoint and so i followed. I have used this company many times. Usually have a good experience but today did not go to plan. Instead of Powerpoint accepting there was a problem I was made to feel that I had done something wrong when seeking a new cooker. I was told I should have asked for a service I was unaware existed. Had I have known I most definitely would have asked for a pre -visit. Then the electrical problem would have been discovered. I would ask the person who took my call to listen and not lecture. The only positive experience today was the gasman Sherman, who could at least connect the hobs. No ovens until I find an electrician. I do thank PowerPoint for refunding the electrical installation costs initially charged. Some lessons learned I feel. Cooker looks great. Will be good when I can use it. Will still shop at PowerPoint.
15 oktober 2025
Omdöme utan inbjudan
Svar från Powerpointstores
Good afternoon Lynn,
Thank you for taking the time to share your feedback and for your continued loyalty to Power Point. We're truly sorry to hear that your recent experience didn’t go as smoothly as it should have.
We understand how frustrating it must have been to encounter an unexpected electrical issue and to feel that your concerns weren’t properly heard during your initial call. We’re sorry that you feel that way. As you asked for a dual fuel cooker in a certain size and knew the make that you were originally looking for then there would be no need for us to provide a measure up service. Unfortunately the product that you were seeking was not quite the product that you asked for in store and our team would not know this.
On a positive note, we're glad to hear that Sherman was able to assist and that you're happy with the look of your new cooker. Thank you also for acknowledging the refund for the electrical installation—our aim is always to resolve issues fairly when they arise.
We’re grateful for your continued support and hope to provide a smoother experience next time.
Warm regards,
Customer Service Team
Power Point
I originally used PowerPoint with my…
I originally used PowerPoint with my work place in the high street for our white good needs and always had a great service. In recent years I continue to use them for my own household white goods. The team are always friendly and deliver a great service at a really reasonable price, thank you!
7 oktober 2025
Svar från Powerpointstores
Good Morning Mrs Evans,
That's wonderful to hear! We are incredibly appreciative of your loyalty, both during your time with your workplace on the high street and now for your personal household white goods needs.
It means a lot to us that you've consistently had a great service and found our team to be friendly and our prices to be really reasonable. Providing a great service at a good value is always our top priority.
We truly value your continued support over the years. Thank you again for taking the time to share your positive experience!
The Power Point Team
Svar från Powerpointstores
Good Morning Mr Charles,
Thank you for the 5* review. We are happy we were able to provide you great service with a prompt call out.
Thank you,
The Power Point Team
quick and efficient service.
6 oktober 2025
Svar från Powerpointstores
Good Morning Mr Jackson,
Thank you for the 5* review. We are glad we were able to provide you with quick and efficient service.
Thank you,
The Power Point Team
1st class service
Always an excellent service from Power Point. Staff are polite, patient and extremely helpful. I have used PowerPoint for all my white goods and would not use anywhere else
25 september 2025
Svar från Powerpointstores
Good Morning Mrs Chatfield,
Thank you so much for taking the time to share this wonderful review.
We are delighted to hear about your experience and that we consistently provide excellent service. We take great pride in our team, and your recognition that our staff are polite, patient, and extremely helpful is a fantastic testament to their dedication.
We truly value your continued loyalty and appreciate you choosing Power Point for all your white goods needs. Knowing that you "would not use anywhere else" is the highest compliment we can receive and reinforces our commitment to maintaining these high standards.
Thank you,
The Power Point Team
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