Plenti Omdömen 2 302

TrustScore 4.5 av 5

4,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

The application was flawless and very good and fast approval process and had some technical issue with license ID first time name issue and I also notice on the phone it took times to upload and p... Se mer

Betygsatt 5 av 5 stjärnor

Very positive and professional experience. Abz explained very well the loan offer and assisted with getting the best outcome for me and my family. He was also patient with the questions and remain... Se mer

Betygsatt 5 av 5 stjärnor

Plenti has been easy to apply and set up an account. Going through the process, all of which is online I was not sure how difficult it might be. No need for any concern, it was very easy to do straig... Se mer

Betygsatt 5 av 5 stjärnor

Very quick, simple and easy to apply during my lunchbreak. Other finance companies kept ringing me and harrassing me for info whilst I was trying to work. Definately recomend Plenti for busy people!... Se mer

Företagsinformation

  1. Finansiella tjänster
  2. Finansiellt institut
  3. Investeringsbolag

Skrivet av företaget

When it comes to your big ideas, there's never been a better time than now to make it happen. That's where we come in. Plenti is building a faster, fairer approach to lending — one that helps you get where you want to be sooner.

Skrivet av företaget


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 70 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Low initial interest rates but then…

Low initial interest rates but then they offered me a top up and try to put me on nearly double the interest rate, for my entire loan. If you knock back the loan, you still get a hit on your credit score. It is clearly a coercive scam. Their technology is also clunky and inflexible, as is their policies when dealing with staff. I cannot wait to refinance away from them.

7 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Seamless Service

Very quick, simple and easy to apply during my lunchbreak. Other finance companies kept ringing me and harrassing me for info whilst I was trying to work. Definately recomend Plenti for busy people!
I loved waking up to the please congratulations voicemail this morning, excellent service

5 maj 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Fast easy application

Fast easy application, low fees and fast approval.

4 maj 2026
Omdöme utan inbjudan
Logotyp för Plenti

Svar från Plenti

Hi David,

Thank you for taking the time to leave us a 4 star review. We really appreciate your feedback and are glad to hear you had a positive experience.

If there’s anything we could have done to make it a full 5 stars, we’d love to hear your suggestions. Your input truly helps us improve.

Thanks again for your support!

Kind regards,
Sarah
Customer Support Team Lead

Betygsatt 5 av 5 stjärnor

Smooth, fast and easy from start to finish

My experience with Plenti was genuinely positive. The application process was straightforward, the communication was clear, and everything moved quickly without any hassle. Their service felt organised and transparent, and payments were simple to manage. It was refreshing to deal with a company that keeps things easy and delivers exactly what they promise.

29 april 2026
Omdöme utan inbjudan
Logotyp för Plenti

Svar från Plenti

Hi Phil,

Thank you so much for reaching out and sharing your experience. We’re happy to hear that you’ve had such a positive journey with Plenti.

We take great pride in providing helpful and responsive customer support, so your comments mean a lot to us.

Please remember you’re always welcome to contact us if you need further assistance or have any questions down the line.

Warm regards,
Sarah
Customer Support Team Lead

Betygsatt 5 av 5 stjärnor

This company was great to deal with…

This company was great to deal with money hit the account in a few hours hassle free. My broker used this company as they have been known to be the best for caravan asset financing I don’t have a fantastic credit rating but they were happy to take me on very much appreciated to my broker and this company for providing me funds to buy a new caravan for our family to go on holidays in.

28 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Process is easy from start to…

Process is easy from start to completion. emails & texts advising of progression. Very happy with service & would recommend Plenti to family & Friends with no hesitation.

13 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Thank you for fast and very…

Thank you for fast and very professional service.
From the very start, discussing my loan with my broker, to the money being deposited into my account, this has been a breeze.

Thoroughly recommend to others to contact you in the future.

27 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Madi was my excellent loan agent

Madi was my loan agent. At first, due to lack of experience, I was quite uncertain. Madi was marvellous, reassuring me all the way and explaining everything. In the end it was quick, efficient and extremely positive. Thank you so much Madi. Hope to deal with Madi again.

20 april 2026
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Very mixed experience

Very mixed experience with numerous issues.
I applied for the WA govt. rebate on solar batteries and the no interest loan.
Driver's license online identification "appeared" to work but I then received an email saying it had failed. I then updated a scanned copy of drivers license which also failed and email asked for Passport and Medicare card. At this stage I started to suspect identity fraud. After multiple phone calls both representatives blamed their identification provider! - seriously? Identification eventually worked after additionally uploading my Medicare card and a phone call.
Re: the loan application it clearly does not support self funded retirees and asked for Centrelink information. After speaking to an agent I uploaded my latest SMSF statement which was also rejected via email.
Eventually sorted out through another phone call and loan conditionally approved.
I also had an issue with the loan confirmation online process timing out and having to restart this.

Staff on the phone were very helpful and sorted the issues out eventually.

I suspect they have some automated AI/Robot systems that attempt to process the rebates/loan applications automatically if you're "Joe Average" and fail miserably if you're not a "Joe Average" use case - if so be prepared for plenty of failed emails and subsequent phone calls.

Glad I got there eventually but a poor IT implementation (Agile?) that needs work and testing! I pity their help desk staff.

24 april 2026
Omdöme utan inbjudan
Logotyp för Plenti

Svar från Plenti

Hi SM,

Thank you for taking the time to share such detailed feedback.

We’re sorry to hear about the frustration you experienced throughout the application process, particularly with identity verification, document checks, and the loan application flow. We understand how time-consuming and concerning this would have been, especially when multiple attempts were required.

It’s also disappointing to hear that parts of the process did not accommodate your circumstances as a self-funded retiree as smoothly as they should have. Your experience highlights where the current process and system prompts are not as clear or flexible as they need to be.

We’re glad to hear that our phone support team was eventually able to assist and get things resolved for you, even though it took longer than it should have. We’ll be sure to pass on your positive feedback to them.

Your comments around system reliability, document handling, and application flow are genuinely appreciated and will be shared with the relevant teams for review and improvement.

Thanks again for your feedback, it helps us identify where the experience needs to be better.

Kind regards,
Bea
Customer Support Team Lead

Betygsatt 1 av 5 stjärnor

NEVER use Plenti especially in you're a self-funded retiree

Would NEVER use Plenti again. I applied for a no interest loan for the WA govt sola battery plan. When I went to the loan page they wanted my Centrelink payment details.On their form there was NO OTHER OPTION. As a self funded retiree there was no request anywhere on the chatbot to enter your financial details. So we sent our personal bank statements showing our monthly income from our financial planner...not good enough ...so we sent a signed letter from our registered financial adviser....still not good enough.....Then we sent our bank statements from our Self managed Supa Fund . Every time we rang trying to sort things out the person on the phone was polite and tried to help (thank you Crystal and Denvar).Nonetheless the whole process took 13 new emails with numerous conversations on each. I have just finished printing the copies of the agreements . The direct debit agreement doesn't even tell me which of my accounts they are going to take the funds out of! Will it be my personal account (which we prefer) or my Self managed Supa fund account ???The idiots that only set up the option on their initial form requesting a Centrelink account only and no other choice have discrimminated against self funded retiree

23 april 2026
Omdöme utan inbjudan
Logotyp för Plenti

Svar från Plenti

Hi Nigel,

Thanks for sharing your experience with us. We’re really sorry for the frustration and inconvenience you’ve encountered throughout your application process, particularly around the document requests and initial form options.

We understand how this would have been especially frustrating as a self-funded retiree, and we apologise that the process didn’t accommodate your circumstances more smoothly. Your feedback regarding the Centrelink requirement, document handling, and clarity of agreements has been noted, and we’ll be passing this on to the relevant teams for review and improvement.

We do appreciate your kind words about our team members and will make sure that feedback is shared with them as well.

Thanks again for taking the time to provide your feedback.

Kind regards,
Bea
Customer Support Team Lead

Betygsatt 5 av 5 stjärnor

I have been utilising Plenti for a few…

I have been utilising Plenti for a few years.
Going through a hard time and Plenti have risen to the occassion once again to be great support.
Couldnt be more happier. Very professional. very quick process. Couldnt speak more highly

23 april 2026
Omdöme utan inbjudan
Logotyp för Plenti

Svar från Plenti

Hi Dan,

Thank you for taking the time to leave a review. We’re thrilled to know you’ve had a good experience with Plenti.

We’re committed to providing a friendly and supportive service, and it’s great to see that reflected in your feedback.

Should you require any support in the future, please don’t hesitate to reach out. We’re always happy to help.

Kind regards,
Sarah
Customer Support Team Lead

Betygsatt 5 av 5 stjärnor

Great communicatin.

Great communicatin.
Was so easy to follow the instructions and the communication was instant, no fuss no complicated paper work or forms. a pleasure to do business with

22 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fast service

Fast service, left no stone unturned to get the best rate for my loan. Easy application process

21 april 2026
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer