Logotyp för Opsholders
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Habe noch nichts bestellt, sondern bisher nur Informationen und Preise, für Produkte angefragt. Muss jedoch jetzt schon sagen, dass ab der ersten Anfrage, die Antworten super schnell, und immer se... Se mer

Betygsatt 5 av 5 stjärnor

Very large selection of wheels and parts, and overall an amazing experience with OPSHOLDERS. Thank you very much for the fast responses and for always being ready to help and answer any questions. Com... Se mer

Betygsatt 5 av 5 stjärnor

It was a pity that the parts were not in stock, but the communication was polite and clear. Questions were also answered quickly. The package was received in good condition, I am very happy with it, a... Se mer

Betygsatt 5 av 5 stjärnor

Excelente, desde o serviço de atendimento ao cliente, que é realmente onde se distinguem, à grande variedade de acessórios das melhores marcas e de alta qualidade. A entrega foi rápida e vinha bem em... Se mer

Företagsinformation

  1. Butik med reservdelar till tävlingsbilar
  2. Biltillbehör
  3. Butik med biltillbehör

Skrivet av företaget

At Opsholders, we take pride in being pioneers in the manufacturing of cutting-edge invisible number plate holders for cars, trucks, and trailers. Our journey began with a singular focus on revolutionizing the way vehicles display license plates. As the industry leaders in discreet and innovative solutions, Opsholders has grown to become a trusted name synonymous with quality, precision, and style. OPSHOLDERS offers brands such as Akrapovič, Brembo, GT Brake Kits, Eventuri, KW Suspensions, Öhlins, Ferodo, Motul, Ferrada, Bola, JR Wheels, Borla Exhaust, and Powerflex, among others.

Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

190 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer
Betygsatt 5 av 5 stjärnor

Great experience with Opsholders

Great experience with Opsholders. The order was shipped quickly, the box arrived in perfect condition and the filter inside was very well protected. The product quality is exactly what I expected and matches the description on their website. Communication via WhatsApp was clear and friendly throughout the whole process. I will definitely buy from them again and can highly recommend this shop.

1 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I ordered some wheels for my car

I ordered some wheels for my car, instantly got a message with order confirmation and when they would be shipped. All my questions got answered within a couple of minutes through the whole process which I’ve never experienced before. Crazy good and fast service.

Wheels came fast after ordering them, best customer support I’ve ever experienced and overall really nice with good pricing and service. Will absoloutely order here again in the future🤩

9 mars 2026
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Molto ritardo nella consegna del…

Molto ritardo nella consegna del materiale, per il resto tutto nella norma

6 februari 2026
Logotyp för Opsholders

Svar från Opsholders

We would like to clarify the situation regarding the delivery time. Immediately after you placed your order through our website, we contacted you within minutes to inform you about the manufacturing lead time and asked whether you preferred to wait or cancel the order. You confirmed that you were happy to wait and that everything was fine.

Once the order was completed and before shippment, we informed you that the selected shipping method (standard post) is the slowest option and typically takes approximately 1–4 weeks for delivery. We also offered you the opportunity to upgrade to a faster shipping service. However, you chose to proceed with the original, lowest-cost shipping option. We therefore shipped the order exactly according to your selected preference.

We would also like to respectfully mention that the 3-star rating does not fully reflect our service. We are not the shipping company and unfortunately do not control courier delivery times once the parcel has been dispatched. We were transparent about production time, shipping options, and delivery expectations from the very beginning.

We always aim to provide clear communication and the best possible service. If there is anything further we can assist you with, please feel free to contact us directly.

Kind regards,
Opsholders

Betygsatt 1 av 5 stjärnor

This was one of the worst online…

This was one of the worst online ordering experiences I’ve ever had.
________________________________________
Summary of Issues

1. Stock Transparency Failure
Your website does not display stock availability at the point of purchase. I placed and paid for the order on 6th January without any indication that the item was not held in stock. Only after payment was, I informed that the item needed to be ordered and that I should expect a 2–4 week delay. This information should be disclosed prior to payment.
2. Excessive Pre-Dispatch Delay
The item did not ship until 26th January, resulting in nearly three weeks of delay before dispatch. This significantly extended the overall fulfilment timeline before any courier involvement.
3. Incorrect Address Entry
The shipment was misrouted due to an incorrectly entered postcode. This was a seller-side operational error and the direct cause of the parcel becoming stuck at the local FedEx depot.
4. Failure to Identify Root Cause
Despite multiple FedEx cases being opened, the incorrect postcode was not identified by your team. I identified the error myself after repeated direct contact with FedEx. A proper investigation should have identified this immediately.
5. Repeatedly Inaccurate Communication
I was informed multiple times that the parcel was “out for delivery” when tracking clearly showed it remained at the Bristol depot. This information was demonstrably incorrect and easily verifiable.
6. Misattribution of Delay
Delays caused by an addressing error were repeatedly attributed to “economy shipping.” Economy shipping does not explain a parcel remaining stationary at a local depot due to misrouting.
7. Customer Burden Shifted Unfairly
I spent several hours on the phone, made eight calls to FedEx, and wasted four days at home waiting for deliveries that were never scheduled. The customer should not be required to resolve errors caused by the seller.
8. Inadequate Resolution Offered
Despite acknowledgment of the incorrect postcode, no refund (partial or otherwise) was offered. Instead, a discount on a future purchase was proposed, despite the order still being undelivered at the time.
9. Poor Escalation Handling
Statements such as “what do you expect from our side?” and referring to this as a “simple mistake” minimise the real impact: lost days, wasted time, and prolonged non-delivery.
10. Order Still Undelivered
At the time of writing, the order remains undelivered.
________________________________________
Conclusion
This was not a single isolated mistake, but a chain of preventable operational failures:
1. Lack of stock disclosure prior to payment
2. Nearly three-week pre-dispatch delay
3. Incorrect postcode entered during shipping
4. Failure to properly investigate and identify root cause
5. Provision of factually incorrect delivery information
6. Misattribution of delay to shipping level
7. Shifting the resolution burden onto the customer
8. Refusal to offer proportional financial remedy
9. Minimisation of impact during escalation
10. Ongoing non-delivery of the order

These are systemic process issues rather than isolated bad luck.

I strongly caution others before ordering from here.

7 februari 2026
Omdöme utan inbjudan
Logotyp för Opsholders

Svar från Opsholders

Dear Adam!

Thank you for taking the time to share your experience. We are genuinely sorry that this order did not meet your expectations and that it caused you frustration. We would like to clarify several points for transparency, as accuracy is important both to us and to future customers.

Stock availability:
Our website does not display items as “in stock” when they are not physically available. When an item is in stock, the exact quantity is shown, as on other major e-commerce platforms. The product you ordered (Sprint Filter) is manufactured to order — neither we or the manufacturer keep these filters in stock. This was communicated to you immediately after your order, together with the estimated production timeframe.

Dispatch timeline:
The item was dispatched once it was completed by the manufacturer, within the communicated lead time. We understand waiting is frustrating, but this was not a hidden delay and was explained as soon as the order was placed.

Shipping issue:
We fully acknowledge that an incorrect postcode was entered (one digit missing), which caused the parcel to be misrouted. This was our mistake, and we apologise for it.
That said, during the delay we:

Contacted FedEx

Opened multiple cases to investigate the issue with the courriers.

Were not informed by FedEx at any stage that the postcode was incorrect

Once you identified the postcode discrepancy, we immediately informed FedEx, the address was corrected, a new tracking number was issued, and the shipment continued to delivery. The parcel was delayed but never lost.

Communication and support:
We responded to all messages promptly (typically within minutes) and provided continuous updates based on the information supplied by FedEx. At no point did we ignore the situation or stop assisting.

Compensation:
As a goodwill gesture, we offered an additional discount on a future purchase. While we understand this may not have been the resolution you hoped for, we did make an effort to acknowledge the inconvenience caused.

Mistakes can happen, and we fully accept responsibility for the addressing error. However, we strongly disagree that there was a lack of support, communication, or effort on our side. From start to finish, we actively worked to resolve the issue and keep you informed.

We regret that this experience left you dissatisfied and appreciate your feedback, which helps us improve our processes going forward.

Kind regards,
OPSHOLDERS

Betygsatt 4 av 5 stjärnor

Communication on dispatch and shipping…

Communication on dispatch and shipping wasn't great. Ultimately received my order as described

6 januari 2026
Logotyp för Opsholders

Svar från Opsholders

Hello, Oliver,

Thank you for taking the time to leave us a review and for your feedback.

We’re sorry to hear that our communication did not meet your expectations. According to our records, you were informed at the time of purchase that the dispatch time would be 6–10 working days. Your order was shipped after 8 working days, which is within the stated timeframe, and we sent you the tracking information along with photos of the packaged order.

We also received your message on December 28th (Saturday, after Christmas) and replied the following day, December 29th, confirming that the order was on the way and progressing as scheduled.

That said, we truly appreciate your feedback and will use it to improve our communication going forward. We’re glad to hear that you ultimately received your order as described, and we hope to have the opportunity to provide you with an even better experience next time.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

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