Mountaineerin Ltd Omdömen 116

TrustScore 5 av 5

4,8

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Booking and communication from the company was swift and helpful. Jack, our guide was great. He was prompt, informative, safety conscious, friendly and patient.

Betygsatt 5 av 5 stjärnor

Here’s a polished version for a review on the mountaineerin.co.uk⁠�: “ If you’re looking to organise or take part in a hiking event, look no further than mountaineerin.co.uk⁠�. I’ve previously c... Se mer

Betygsatt 5 av 5 stjärnor

Second time using this company for our climb up snowdon. Feels much safer with a guide and interesting . Kieth our guide was kind, patient and full of knowledge and guided us up to the summit safely.... Se mer

Betygsatt 5 av 5 stjärnor

Simon and Pam were amazing from start to finish. Quite a feat managing 9 demanding ladies up 3 peaks in constant rain and low visibility. We felt safe and encouraged and most importantly had great fun... Se mer

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Företagsinformation

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Skrivet av företaget

Mountaineerin is a growing outdoor company focusing on walking and trekking events in the UK and abroad.


Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

116 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Betygsatt 5 av 5 stjärnor

amazing experience

I had an amazing experience with Mountaineerin the weekend of 30.8.24! We completed the NP3 within 24 hours! The event was exceptionally well-organized. The group was great, and the overall experience was fantastic. The mountains were breathtaking, and our mountain leader, Dan, provided excellent encouragement throughout the weekend. The pace on the mountain was just right, making it enjoyable for everyone. I would definitely recommend Mountaineerin to anyone looking for a top-notch adventure!

30 augusti 2024
Omdöme utan inbjudan
Logotyp för Mountaineerin Ltd

Svar från Mountaineerin Ltd

Great to hear you had a good weekend and thank you for your comments.

Betygsatt 5 av 5 stjärnor

Great weekend

It was a great weekend. Well organised and efficient. Really recommend completely the 24 hour Three Peak
Challenge with this company

3 augusti 2024
Omdöme utan inbjudan
Logotyp för Mountaineerin Ltd

Svar från Mountaineerin Ltd

Glad to hear you had a good weekend, thank you for the review!

Betygsatt 5 av 5 stjärnor

Fabulous challenge - 3 peaks

Fabulous challenge, fabulous guide and drivers. Prepare for the fast pace up and down the mountains, ideally try to stay as close to the guide as possible so you’re not left behind. Give it your all and you will have an amazing experience.

Prepare for the weather in Scotland, the climb up Ben Nevis was very wet and very cold, I didn’t dress accordingly and was freezing. The guide will do everything to make sure you make the time, and shout out to the drivers for getting you between mountains in time to complete the challenge.

Engage with your team and work together to achieve something truly amazing 🤩

Shout out our guide Dan for getting us motivated and up and down those mountains in record time!

3 augusti 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

We had a great trip doing the 3 peaks…

We had a great trip doing the 3 peaks in 3 days. Very well organised with Derek our guide making sure we got safely to the summit of each mountain. Darren the driver doing a brilliant job in getting us from mountain to mountain. The others on the trip were good company as well. Memories that will last a life time.
Would recommend using Mountaineerin if you are thinking of taking on this challenge.

26 juli 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Gutted

I have been left with an overwhelming sense of sadness. In the briefing we were told there would be cut offs due to driver’s hours but the guide’s hope was that we would get all 3 peaks done and if we went slightly over the 24 hours then that was ok. There were 2 groups with the same start time. We were about half hour over on the Ben Nevis time but both groups were at the end together. Their driver got them to Scafell 40 minutes before us so our guide was very clear that we were now in danger of the cut off. He said we would know within 25 minutes if we could do it in time and then a decision would have to be made. The pace he set was so fast and the back of the pack were way behind within a minute. At the crossing he said we could do it if we maintained that pace but we couldn’t and felt we had no choice but to let the leaders reach the summit. When they then returned, having completed it in just 3 hours, I felt completely robbed of that opportunity. A slightly more reasonable pace and we could all have possibly got round in the 4 hours it should have taken. Our driver, who we then find out is on his first shift for the company, then starts heading back towards Scotland instead of Wales so we lost another hour and a half and missed the sun rise on Snowdon. The guide’s focus was then on getting the few that did Scafell completing all 3 peaks in a total ‘mountain time’ of 13 hours. The rest of us were insignificant. The guide was a nice chap, the photos he took for us were stunning, the communication with the company leading up to the event was great, the hotel was ok, minibuses are never particularly comfy so can’t complain there, we raised a decent amount for charity so I should feel very happy and proud but I am gutted. We should have been able to complete the challenge we set out to do.

27 juli 2024
Omdöme utan inbjudan
Logotyp för Mountaineerin Ltd

Svar från Mountaineerin Ltd

Hi Clare, thank you for taking the time to leave a review, if you would like to discuss this further please feel free to contact us. We are aware there was a minor issue with the driving aspect of the event which we have already discussed with the company that delivered this part on this occasion. Although we have used this company week in week out for additional support it was the drivers first Scotland run for the 3 peaks. He did however follow diversion signs for a road closure once leaving Scafell Pike, the road apparently wasn't shut despite diversions and online info stating it was. We can only work with the information provided and the roads in the Lakes this season have been problematic with incorrect details about road closures. The guide did his best to make the decisions he felt would suit most which obviously left some without the best experience and we can only apologise about this. You will see from our other reviews that this is not the norm for us.

Please do contact us to discuss further if you wish. Thankyou for joining us regardless.

Betygsatt 5 av 5 stjärnor

Superb Experience

Amazing experience from start to finish. Excellent communication from Simon in the lead up to the event was first class. Our Guide (Ian) and Driver (Darren) were superb from when they picked us up through to the completion of the challenge. Probably encountered the worst weather that the month of June could throw at us on the challenge, snow, hail, rain and strong winds but Ian kept us moving and motivated throughout the challenge to result in a highly memorable experience for us all.
If you’re considering doing the 3 Peaks, I can highly recommend Mountaineerin, you won’t regret it and will have an absolutely awesome time!

7 juni 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Superb service

A fantastic transport company with positive attitude and always welcoming. Very smooth to book and even when we had to change our return date during our trip at last minute Simon was very helpful and sorted it all out without any issues. I am so thankful! The drivers Darren and Keith were great. Thank you to Simon and team. Definitely recommend this company 👌

Maryam x

8 maj 2024
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

National Three Peaks

To start with the hotel was a bit tired but clean and acceptable and had a lovely view.
The coach collecting people arrived late and the schedule briefing did not take place, everyone on the coach got the briefing. We were expecting it to take place later that evening but the guide (Mountain Leader), did not appear. We ended up with a bit of a rushed briefing during breakfast the following morning.
The ML was tall, had a long stride and it was therefore quite difficult to keep up with him. I don't recall being advised about the expected summit time only an overall number of hours to complete each peak. Which isn't particularly helpful if you don't know where you are or how much futher you have to go. I got left behind on Ben Nevis and had no idea whether I was going to be able to summit before they turned around, fortunately I did make it. On Scafell Pike the weather was horrendous, monsoon and hoolie, we all had to stick together. The ML marched off several times leaving us. He pointed in the direction of the summit and left us to go alone. On the decent he turned right instead of left and lost us about 30 minutes going the wrong way and we had to climb back up to go down again, we were all drenched to the skin and knackered. He continued to march off without us several times.
On Snowdon, I got behind to stay with a friend and he constantly went at the fastest pace (super fit guy in the group), they occassionally waited for us to catch up and before we reached them he would march off again so we didn't get a rest at all.
After the event an ML friend advised me that the max for an ML to lead is 8 (we started with 9) and in bad weather conditions 4, also it is against recommendations to allow us to summit on our own. So I have concerns about the safety aspects of the event but also there was no discussion or briefing about "in the event of....." someone gets injured/lost for example etc. The briefing before Snowdon on the coach as everyone is waking up and in a rush to get ready, (FYI due to space it isn't possible for everyone to get their boots on and tied before getting off the coach), the briefing was inadequate and I couldn't hear what he was saying.
He was a lovely guy and took some amazing photos on BN but maybe additional training might help him.

30 september 2023
Omdöme utan inbjudan
Logotyp för Mountaineerin Ltd

Svar från Mountaineerin Ltd

Thank you for the comments and sorry to hear you didn’t enjoy the experience. We do however have feedback from other clients on your event who were very happy. Regardless, we do take feedback seriously so will take your comments into consideration as we review events.

We have already been in contact with your booking agent who I would think will be in contact with you in due course.

To answer a few points.

The briefing took place as per the itinerary however there were difficulties in locating you due to you making your own way to the venue which explains the guide having to do this whilst at breakfast.

Just to ensure information is correct. The outdoor industry does not have a set ratio for leaders to clients for walking. Ratios are based on a companies risk assessments, terrain, group etc.

As for comments about being left alone. Large parts of the routes on the mountains are easy to follow with no alternative options but to follow. The guide worked tirelessly to manage the slower and faster members to ensure all managed to achieve the 3 peaks which they did safely. This allowed those able to complete faster the leeway to do so.

If you would like to discuss your review further please do not hesitate to contact us however, as mentioned your booking agent should be in touch.

Betygsatt 5 av 5 stjärnor

We work closely with Moutaineerin for…

We work closely with Moutaineerin for private hire bookings and i can not speak highly enough of them, from the vehicles to the staff and drivers everything and everyone is exceptional at what they. they are a true credit to the industry and we look forward continuing working with them, and thank you for your continued excellence.

21 september 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

One amazing trip September 2023

One amazing trip September 2023, the team were amazing and well organised. Leaders kept you imformed throughout every step of the way. They looked after your well being and made sure everyone was ok. I would recommend Mountaineerin, such a friendly and helpful tour group for a great adventure.

16 september 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing three peaks

As some one relatively inexperienced to mountain climbing, Mountaineerin made the whole experience less daunting and more importantly, enjoyable. The communication ahead of the trip was clear, the transportation and accommodation comfortable with the help and guidance while climbing, invaluable. An amazing time, great memories, all made possible by Simon. I cannot recommend them highly enough and will be a repeat customer in the near future!

1 september 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

What an experience

I am 66 I thought I would challenge myself one more time. I found the 3 peaks really tough possibly the hardest physical test I've completed, maybe due to age. The guide Rob was excellent,very professional, making sure we finished each peak on time and a smashing fellow. The drivers were Steve and ? [sorry mate I have forgotten your name] who completed the arduous drive as smoothly as possible. Thanks also to Simon for the professional operation from pick up to drop off. Overall an experience never to be forgotten.

2 september 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great trip, start to finish!

The trip was brilliant! Very well organised and Rob our guide was class, as to where the drivers.

Really enjoyed myself and will definitely look at some of your other adventures for next year.

25 augusti 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The National Three Peaks Challenge 24hours

I have completed the three peaks challenge three times with Mountaineering in the last 18 months and have enjoyed the experience every time. The organisation and instructions are clear and the Mountain leaders are experienced and encouraging. It is a true challenge and I have always felt safe, whilst being given the support and guidance to complete the challenge.

26 juli 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

We had a fantastic experience with the…

We had a fantastic experience with the Mountaineerin team - our guide Russ was great, and kept up a strong pace, as was the driver, the information we were given was really helpful - we couldn't have asked for more (apart from maybe some sunshine!) Would highly recommend using Mountaineerin if you're considering the Three Peaks Challenge.

1 juli 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Mini Bus Hire

I hired drivers, mini bus from Simon for my own National 3 Peaks challenge through my business. The drivers both had knowledge, friendly and had a good laugh which is always nice when you are on these jobs. The mini bus was clean and very for for purpose. Simon and the drivers communication with me was excellent and I have already rebooked. Thank you

1 juli 2023
Omdöme utan inbjudan

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