Such a great family run company! I ordered a bundle from here, amazing value, it included phone case, key ring, coaster, phone loop all in this amazing celestial stars and crescent moon pattern. I had... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I ordered from here for my nieces birthday as she is obsessed with labubu! The items where perfect really Good quality but not only that, I emailed to ask if they could send next day delivery s... Se mer
Företaget har svarat
I absolutely love this little company and won’t go anywhere else for my phone accessories! I’ve ordered their own-design cases and phone loops, as well as a personalised case, and every single one has... Se mer
Företaget har svarat
Slow dispatch time and bit pricey for the quality. I bought the clear minnie mouse case which is nice against the background of my lilac phone. But there are lines like the printer is not filling in t... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Welcome to LoveCases, your go-to destination for fun, unique, and trendy phone cases and accessories! Based in the heart of the UK, we are a small but passionate team dedicated to spreading love and positivity through our vibrant and stylish designs. Get in touch 💌hello@lovecases.com Shop our products here https://www.lovecases.com
Kontaktuppgifter
1 Rocky Lane, B6 5RQ, Birmingham, Storbritannien
- hello@lovecases.com
- lovecases.com
4,1
Bra
533 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 88 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Customer service absolutely shocking…
Customer service absolutely shocking really not happy
27 juni 2023
Svar från LoveCases
Hey Holly💕✨
I apologise that you were not satisfied with the customer service that we provided. I have had a look through the query and unfortunately, as you did not place the order, there was not much we could do to help.
We always strive to help our customers wherever we can, but upon looking at our system we confirmed you had not placed an order and therefore we could not send out the case.
Thanks,
LoveCases Candace💕
Love my new case
27 juni 2023
Svar från LoveCases
Hey,
Thankyou so much for your kind words and continued support and custom with us here at LoveCases 💕
Kind Regards,
LoveCases Mani💕
Great product for low prices
Great product for low prices, quick delivery and got freebies with order 😀
26 juni 2023
Svar från LoveCases
Hey,
Thankyou so much for your kind words and continued support and custom with us here at LoveCases 💕
Kind Regards,
LoveCases Mani💕
Outstanding Business 😍
Fantastic customer service , and beautiful products! Received my package quick and I was over the moon with what I got, would definitely recommend 🤩
28 juni 2023
Omdöme utan inbjudan
Svar från LoveCases
Thank you so much Chloe✨🛍
You sent out the wrong phone case
25 juni 2023
Svar från LoveCases
Hey Beth❤️
We're sorry to hear this. Unfortunately, I cannot find any communication from you to let us know of the error. We are always happy to send replacements or refunds where we have made an error❤️
Please do pop us an email on hello@lovecases.com so we can rectify this for you x
Thanks,
LoveCases - Candace🛍✨
First Class Products & Service!
Loved my case & watch straps! My delivery was made extra special by some little added extras in my order! First class products & service
12 juni 2023
Omdöme utan inbjudan
Svar från LoveCases
Hey,
Thankyou so much for your kind words and continued support and custom with us here at LoveCases 💕
Kind Regards,
LoveCases Mani💕
Cannot recommend more!
Cannot recommend more, bought a phone case and had a slight problem so contacted customer service and honestly the best customer service I have EVER received, they replaced my phone case no problem and kindly added in a free case which was honestly so kind! Definitely recommend ❤️
21 juni 2023
Omdöme utan inbjudan
Svar från LoveCases
Hey,
Thankyou so much for your kind words and continued support and custom with us here at LoveCases 💕
Kind Regards,
LoveCases Mani💕
Happy with my new case
Lovely new case, arrived on time and very individual. Fits good.
12 juni 2023
Omdöme utan inbjudan
Svar från LoveCases
Hey,
Thankyou so much for your kind words and continued support and custom with us here at LoveCases 💕
Kind Regards,
LoveCases Mani💕
Love my new case
29 maj 2023
Svar från LoveCases
Hey,
Thankyou so much for your kind words and continued support and custom with us here at LoveCases 💕
Kind Regards,
LoveCases Mani💕
Really poor delivery - still waiting
I ordered a case on the 26th of May, Evri attempted to deliver on the 2nd of June but I wasn't in so it got returned right back to the sender? Evri customer service said there was probably an instruction from the company to only attempt one delivery - why? I know Evri can be rubbish but they usually attempt more than once. At this point (10th of June), my last correspondence from LoveCases was on the 2nd, I have no idea when they're resending it. In two minds about whether to just order from somewhere else.
26 maj 2023
Omdöme utan inbjudan
Svar från LoveCases
Hey Hannah💕
We have just popped you an email in regards to this. Unfortunately, we have no control over how many times Evri attempt to deliver, we cannot ask them for one or three times, that is not a possibility on our side.
Your Evri tracking link shows that Evri sent this parcel back to us on Thursday 8 June at 16:45 pm. This would mean it has been less than 2 working days since they shipped your parcel back to us. Please note this can take up to 5 - 7 working days and therefore it is well within that time frame.
Once we receive returns we deal with them as soon as we possibly can, and are in communication with our customers about this.
I do apologise on behalf of Evri, and assure you that we will send your parcel out again once we have received it✨
If you have any further questions please don't hesitate to email us💕
Thanks,
LoveCases Candace🎀🛍
Love lovecases
Have ordered a number of times now from lovecases. The cases have great designs and great protection for your phone and even more happy they now have a wizard of oz range. Would highly recommend.
24 maj 2023
Svar från LoveCases
Hey,
Thankyou so much for your kind words and continued support and custom with us here at LoveCases 💕
Kind Regards,
LoveCases Mani💕
Such great quality and an array of…
Such great quality and an array of choices and designs, so glad I found this company. Worth every penny!
29 maj 2023
Svar från LoveCases
Hey,
Thankyou so much for your kind words and continued support and custom with us here at LoveCases 💕
Kind Regards,
LoveCases Mani💕
Brilliant experience
The site was really easy to navigate, the cases I bought were cheap, however they’re made from good material and last, the delivery came quickly as well.
29 maj 2023
Svar från LoveCases
Hey,
Thankyou so much for your kind words and continued support and custom with us here at LoveCases 💕
Kind Regards,
LoveCases Mani💕
The cases are really nice fit and…
The cases are really nice fit and strong 💪 the customer service is brilliant. I changed my mind about 1 case I ordered and enquired if I could and they did so happily 😊
25 maj 2023
Svar från LoveCases
Hey,
Thankyou so much for your kind words and continued support and custom with us here at LoveCases 💕
Kind Regards,
LoveCases Mani💕
Always where I come for a new phone…
Always where I come for a new phone case. I love the custom option where I can have my own dogs faces all over my phone case!! My last one has lasted 3 years, same length as my contract so only ordered a new one as I upgraded my phone! Its survived many MANY drops!
29 maj 2023
Svar från LoveCases
Hey,
Thankyou so much for your kind words and continued support and custom with us here at LoveCases 💕
Kind Regards,
LoveCases Mani💕
Good prices but poor product
Don't get me wrong, I absolutely appreciate the amount of options lovecases offer. I found the perfect design for my likes but now that it's arrived, the positioning of the printed design is poorly placed on my phone case. There's an entire strip down my phone that's empty. I would rate much higher if more care was taken with the finished product. I would probably not recommend.
1 juni 2023
Omdöme utan inbjudan
Svar från LoveCases
Hey Jen 💕
I am so sorry to hear you are not happy with your product. I can't seem to find an email or communication from you. We are always happy to offer replacements or refunds when our customers are not 100% satisfied 🌸
Please pop us an email so we can make this right - hello@lovecases.com
Thank you!
LoveCases Candace🛍✨
Svar från LoveCases
Thank you so much 💕💕
Quick delivery and lovely case
23 maj 2023
Svar från LoveCases
Hey,
Thankyou so much for your kind words and continued support and custom with us here at LoveCases 💕
Kind Regards,
LoveCases Mani💕
Amazing products- amazing customer…
Amazing products- amazing customer service and quick at responding and rectifying things :)
17 maj 2023
Omdöme utan inbjudan
Svar från LoveCases
Hey,
Thankyou so much for your kind words and continued support and custom with us here at LoveCases 💕
Kind Regards,
LoveCases Mani💕
Ordered my case on April 28th and the…
Ordered my case on April 28th and the tracking still says no tracking info received. I've ordered 3 things online way after that and have received all of them. Don't trust them.
12 maj 2023
Omdöme utan inbjudan
Svar från LoveCases
Hey Chris!
Apologies, but I cannot find an order under your name here. Did you perhaps order with a different name? Please could you pop me an email so I can look at what has gone on, unfortunately, I cannot find an email from you based on your name under this review. Our customer support email address is hello@lovecases.com
We are always happy to help our customers😊
Chat soon,
LoveCases - Candace
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