Amazing experience all ways so quick and effective when contacting anyone on the support help line chat. Everything is done with care and attention and for someone who suffers severe anxiety and is un... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The app is worth its use, it saved my £200 on my insurance, it easy to use and looks at how you drive to save you money. The whole process was so easy, just bare in mind it takes time to monitor your... Se mer
Företaget har svarat
Thoroughly impressed with the process so far, although the test drive period was a little long (probably because I don’t drive every day). It all pays off in the end though and managed to achieve a de... Se mer
Företaget har svarat
The drive tracking was good, though didn't always get it right when I was a passenger in someone else's car. The quote was competitive and provided all I needed. Would have been 5* but unfortunately... Se mer
Företagsinformation
Skrivet av företaget
Rooster helps safe drivers save money on car insurance, fuel, mot’s, repairs, parking and more. Download. Drive. Save
Kontaktuppgifter
Kemp House, 160 City Road,, EC1V 2NX, London, Storbritannien
- hello@joinrooster.co.uk
- joinrooster.co.uk
4,1
Bra
601 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Rooster
Thanks for your message. So pleased to hear you're finding the app easy to use!
Svar från Rooster
Great to hear you're finding the app useful and simple to use. Thanks for your positive feedback.
Just heard about it in instagram……
Just heard about it in instagram… hopefully I get a good deal
29 januari 2025
Svar från Rooster
Hi, pleased to see you've recently signed up to our test drive. Hopefully we can offer you a competitive quote!
Quick easy and very good
Very easy to set up and with the cheapest quote i could find very pleased
23 januari 2025
Svar från Rooster
So pleased we have been able to offer you a competitive quote. 🙂
Bit of a waste of time really.
Bit of a waste of time really.
My quote was £200 more than comparison sites
22 januari 2025
Omdöme utan inbjudan
Svar från Rooster
Hi Matt, I'm sorry to hear we haven't been able to offer you a more competitive quote. We are not always the cheapest as we base prices predominantly on your test drive results. However, please reach out to our customer service team on Live Chat via the app to see if there's anything more we can do for you. Thanks.
It was advertised as an insurer…
It was advertised as an insurer depending on performance not who u are …good luck getting quoted
16 januari 2025
Svar från Rooster
Hi, thanks for your message. We can see you recently signed up to complete our test drive, however looking at your details, you have not met some of our criteria. You can continue with the test drive as your driving results are valid for 18 months, so hopefully we can offer you a competitive quote in the future. Thanks for giving Rooster a go. 👍
I would advise others to carefully…
I would advise others to carefully consider before engaging with this company. My experience was disappointing. Despite driving for 15 years with a clean record—no accidents or claims during that time—I was refused after driving for two weeks. The outcome was negative, and my time felt wasted.
If you're considering this company, I suggest exercising caution and protecting your personal data. Based on my experience, it may not be worth the effort.
8 januari 2025
Omdöme utan inbjudan
Svar från Rooster
Dear Abid, many thanks for completing out test drive. As we explained in our Live Chat, we are unable to offer you a quote. Many thanks for giving us a go and best of luck with finding another insurer who can offer you a competitive quote.
Very Helpful!!!
Jack was great, he was able to help me out when the system was glitching and went above and beyond to make sure I had a good quote and it was all fixed. Thanks jack keep up the good work lad.
12 december 2024
Omdöme utan inbjudan
Svar från Rooster
Thank you so much for your kind feedback. Jack is a very valued member of our team, and all positive comments are much appreciated. We hope your quote is competitive enough for you and if there's anything else you need please come on our Live Chat again.
Look elsewhere if you drive anything above 2 litres
So I decided to do the test drive with Rooster to hopefully find a good quote but my active policy was almost up, so I decided to contact someone from Rooster to see if I could get my quote early. The response I got from them was
“Sadly it looks like we would be unable to offer coverage on this occasion, sadly the underwriters have rejected based on the vehicle”.
Bear in mind the vehicle was a BMW 3 Series that has a 2-litre engine.
So the moral of the story is if you drive anything above 2 litres at 20 please don’t waste your time doing roosters test drive, Look elsewhere.
16 november 2024
Svar från Rooster
Hi, I am sorry we were not able to offer you a quote for your vehicle. Please come back to us if any of your details change and we will review your quote. Your test drive is valid for 18 months. Many thanks for your interest in Rooster and for giving us a go.
Svar från Rooster
Hi Wasaq, we have just sent you a quote so please contact customer service on live chat if you have not received it. Many thanks Team Rooster
Cheapest quote I have had for a 18 year…
Cheapest quote I have had for a 18 year old with a year no claims
20 november 2024
Svar från Rooster
Great to hear we've been able to save you money on your car insurance this year! Thanks for your review.
To keep it simple couldn’t ask anymore…
To keep it simple couldn’t ask anymore from them
7 november 2024
Svar från Rooster
So pleased to hear your positive comments. Welcome to Rooster.
It is good because I have drive safe
25 oktober 2024
Svar från Rooster
Many thanks for your positive review. 😊
Very good insurance company gave me…
Very good insurance company gave me good quote couldn’t fault them and the customer service is very good as well. I did my insurance for the wrong date and within half an hour they’ve got it sorted couldn’t them would recommend.
2 oktober 2024
Omdöme utan inbjudan
Svar från Rooster
Hi Harry, many thanks for your review. We're delighted to have been able to offer you a competitive quote and great to hear you've had a positive customer service experience with us. Please come on our Live Chat if there's anything else we can do to help you manage your policy.
Absolutely great prices nice and easy…
Absolutely great prices nice and easy to do and set up great service
1 oktober 2024
Svar från Rooster
Hi Simon, thanks for your positive review. We're pleased to hear we've been able to help you with your insurance this year. If there's anything you need please come on our Live Chat via the app.
The app has been reviewing my driving…
The app has been reviewing my driving data for 2 months and not given a single quote pointless even doing it
11 juni 2024
Svar från Rooster
Dear Jack, unfortunately we were not able to offer you a quote due to not meeting our minimum requirements. You can see a summary of your driving score within the app & you should have already received an email confirming that sadly we can't offer you anything. Thanks for giving Rooster a go.
You don’t support bikes it would be…
You don’t support bikes it would be nice to support bikers on the app
26 augusti 2024
Svar från Rooster
Hi. The Rooster app is currently just for car drivers, however thanks for your feedback.
Disappointed
Decided to ask before the 3 week test drive whether you would insure my car afterwards. You said you wouldn't. You should say at the beginning that you don't insure performance cars despite the quality of driving. It clearly has nothing to do with the standard of driving as I've been through many advanced driving courses, Misleading.
16 augusti 2024
Svar från Rooster
Hi Nicola, we make it very clear on the sign up page that we have additional restrictions on some vehicles, so we're sorry you missed this. All driving data is valid for 18 months, so if we can't offer a quote initially, if a customer changes their vehicle they can come back to us. Thanks for considering Rooster.
A complete waste of time: Don’t bother—they just want your data, not to insure you
You sign up, enter all your details, spend 2 weeks doing their test, get a good score, only to be told their underwriters won’t insure you! Absolute waste of time and god knows what they do with your data — probably sell it on.
29 juli 2024
Omdöme utan inbjudan
Svar från Rooster
I am sorry we were not able to offer you a quote. Sadly we do have a number of restrictions in place, however your test drive is valid for 18 months, so if any of your details change please come back to us.
If it's too good to be true - it is.
Went through all the rest drive and little hoops.
Moral of the story - if it sounds too good to be true, it definitely is.
They ask you for details before your test drive, lead you into a false hope, provide you with a quote, and then take it back and say you can't have that quote due to details you disclosed earlier.
I completed my test drive, informed them that I had an SP50 from over a year ago.
(Doing 56 in a temporary 50 on a motorway. Not even real speeding but hey-ho"
Got through to the quote, looked pretty good, but not great, so asked if they could do better on the price, and they did!
Until I wanted to know what changes would be made to the cost after providing proof of two years no claims.
They then sent me a message stating "we can't insure you because of your conviction"
Which they knew about, BEFORE giving me a quote.
Stop giving people quotes and then snatching the back because your system is flawed, and fail to do anything about it.
Stop leading people on and providing them with a false sense of security.
Do better
23 juli 2024
Omdöme utan inbjudan
Svar från Rooster
Hi Alissa, unfortunately we were not able to offer you a quote. Your initial quote was indicative until you confirmed all of your details. Thanks for giving Rooster a go, and again sorry we couldn't help.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.