IOLLA - Cambridge Omdömen 102

I had a fantastic experience at the shop in Cambridge! The personnel were helpful and patient, making sure I felt comfortable while trying on as many frames as I needed. Their customer service was top-notch. The quality of the glasses is excellent. Plus, they have a huge selection of frames, so finding the perfect pair was easy and enjoyable. Highly recommend this place for anyone looking for great service and stylish options!

I stumbled on IOLLA back in the summer and went in and made enquiries. I do not live in Cambridge so needed a pair of glasses based on a new prescription being done in September.
The lady I spoke to was charming and very thorough. I
My prescription is quite complicated so I interrogated her very comprehensively to be sure there wouldn't be any problems.
Once my prescription was ready I emailed it through having made my frame choice earlier in the year.
On receipt of the prescription she replied immediately but was anxious to check her measurements, as if set incorrectly the glasses would not work exactly as they should.
Fortunately I was able to call in and she remembered everything about me. She checked the measurements, which were right.
Two weeks later I received my my new glasses and they have been perfect.
I would thoroughly recommend the lady in Cambridge and IOLLA and have absolute confidence in her.
Had I purchased a similar pair of glasses from my own optician, even with their loyalty scheme I'd have paid nearly three times the price.
Thank you. I look forward to 'seeing' you again in a couple of years.

Took my prescription into the Cambridge branch. From the start, the staff were excellent, helped and explained all the way through.

Delivery was within earlier than expected, and the glasses are great quality.

Very happy, definitely recommend.

Helpful service,without being pushy. Lovely designs at good prices.

IOLLA have a fantastic range of frames, they offer a great service and helped me choose the best frames for me. And the service is fast. I highly recommend!

Excellent service, excellent time arrival and excellent product. 100% excellence

Visited the Cambridge store and received exceptional service both times, the assistant was not pushy and was patient while we tried on nearly every pair in the store, lots of choice and variety and to £85 with a lens it can’t be beaten in my opinion

Highly recommend

The shop looked amazing; vibrant and chic. It really showcased all the frames. I tried a couple and was given comprehensive advice on sizes, fit and availability.
The owner was so knowledgeable, approachable and friendly.
Lucky 🍀 Cambridge. When will you open in Newcastle?

I loved how inexpensive yet gorgeous the glasses are!! I have a very high prescription yet glasses were thinned down very well and sit very comfortably :)

From the moment I entered the store I was made to feel very welcome.
Incredibly professional, friendly, knowledgeable members of staff.
Accomodating with great social skills.
Excellent range of frames.
End product, fabulous.

Super helpful team, seamless experience, great value

One price for all frames. Lots of funky styles to choose from. Very helpful, knowledgeable and friendly staff . Lots of lenses options and prescription made perfectly and quickly.Also love the free refills with the bottles of cleaner.

I visited the IOLLA store in Cambridge to have new varifocal, reactor light lenses fitted into my existing frames. The assistant who helped me was excellent – friendly, knowledgeable, and really efficient. She explained everything clearly, checked the fit and measurements carefully, and we quickly agreed on costs and timings. My glasses arrived by post within two weeks, beautifully packaged and perfectly fitted. The lenses are great quality, and the whole process was smooth from start to finish. I couldn’t be happier with the service – highly recommended!

The attendant who sold me your frames was fantastic. I’d recommend her to anyone.
I found your automated advice which first thanked me for buying the frames and the next apologising for the delay but needed more info before the frames could be collected very strange particularly as I had left the shop with them!

A very friendly group of people who were patient and also careful to provide all of the information I needed to choose a suitable pair of glasses.
Everything was well set out in the shop and it was great that there were no hidden extras; I could spend as much as I liked or needed!

Great selection of glasses.
I liked the fact we were not pounced on the minute we entered the store. We had time to look at the various styles on offer and when we eventually approached by one of the team they made some great suggestions on what to try on which I do not think I would not have thought of.

Loved my experience with IOLLA. So great to be able to browse the whole range of really stylish glasses knowing that they were all the same price - made it so much more fun and relaxed than my usual trips to buy glasses. It was also really easy to upload my prescription to their system and then picked up my lovely new glasses a few days later. Indu and the team were really helpful too.

Staff were super helpful, they helped pick a range of glasses and narrowed it down by the style I liked. I actually went for a slightly different style than normal that they suggested and I’m really pleased with them.

Staff were really friendly, helping me pick my perfect frames. Also, the frames look and feel high quality:)