HobbyRC Omdömen 179

Great customer service.

We all get orders delivered overnight etc in the modern times we live in. So the value of a business in my opinion is how they look after you when it goes wrong (it happens sometimes).

I ordered 8 lipos, delivered over night as expected, but a couple were faulty. I contacted them by email with details and a couple of photos, and just got back a response of 'replacements on the way'. No drama, no hassle, just really good and efficient service.

Well done and thank you HobbyRC.

The first reason I bought from HobbyRC is that they had what I wanted in stock and at a good price.

The reasons I will be using them again in future are:

Quick delivery: Each order I have made has been despatched same day, and arrived the next.

Support: As is always possible with electronics, occasionally there are issues. When I had a problem with an item I ordered, Mike was fantastic in patiently helping me to sort the problem, and quickly replaced the item once we determined it wasn't possible to salvage.

Thoroughly recommended.

Used HobbyRC a couple of times and they were good. However I got annoyed with them when they suggested I should take apart a brand new Radiomaster Boxer to fettle the menu roller. They also sent out a duff Radiomaster Lithium Cell which should really have been checked considering it was part of the Transmitter purchase.
No problem with the return, but there are other suppliers out there.
Better luck next time.

I bought a radiomaster tx16s mk2 jb edition. Along with a receiver and a tx 5000mah lipo. A GNB 5000mAh 2S 5C LiPo Battery For Radiomaster TX16S . When using the battery in the tx, the battery level went down very quick. On testing at 1amp(pack said 5c ie 25amp discharge poss) I got 3874mah. I have since done another test at 500mah and only got 3991mah.
I ordered a radio master 6200mah as a replacement. Because I needed the radio to setup my models for our national championships. Which are coming soon.
After I had done the order I sent the an email explaining the above.
They said they would reply in 72hours.
However 48 hours later they did a refund no quibble.
I have placed a number of orders with hobbyrc. Aways found its a quick delivery and well packed.
Without hesitation I will use them again.
Great company to deal with.
Peter

Great FPV/RC/quadcopter (parts) company in the UK! Competitive pricing, fast shipping and high quality items. Definitely recommend.

Just like to give big thanks for the excellent service
as always.

Really am blown away by this company. I ordered on Wednesday and my quad and batteries arrived the next day before lunch. Mike seems to be a really kind and helpful person that's eager to assist with queries - I'll absolutely always be using this site to feed my drone addiction in future.

Quick delivery on my order, placed around 3pm and arrived first thing the day after. Useful advice given to my email enquiry too. Will use again.

Bought allot of items from this company with a quick delivery then a few weeks later one of the chargers packed up I sent it in and it took them a good couple of weeks to send out a replacement. I understand a faulty part has to be tested but return postage for a 3 day service using yodel and then even after receiving the item there is only one particular day they check it so if your item is delivered on another day you wait days and days for replacement

Made quite a sizable order with these morons and ordered 6 6s batteries. I paid extra for 1-2 days delivery and waiting home for the delivery only to be told that the delivery was returned to sender. HobbyRC emailed to say they had messed up and had to send again as they had bot declared the batteries correctly for the courier. Its now beem 4 days and I'm still waiting. HobbyRC refused my refund for express delivery since they couldn't claim it back because it was their mess up then they can't allow me to claim it back? Absolute morons. Don't order from them and if you do don't bother with thw extra postage as its just a waste and their after sales to their customers is clearly not important to them at all.

Update.
Parcel never arrived and after 4 weeks I finally got a refund for the order.
Mike seemed pretty sound throughout the process of claiming the lost package but dpd seemed to draw it out quite a bit. I'll now be looking to buy my 6s batteries elsewhere since my hobbyrc account was closed down following my first review 🙃

HobbyRC exceeded my expectations! Their products offer unbeatable value, coupled with lightning-fast delivery and impeccable packaging. The range and quality of their offerings are impressive, catering to both beginners and seasoned enthusiasts. With such exceptional service and a vast selection, HobbyRC has become my ultimate destination for all things RC

Have used HobbyRC a few times and the service has always been great. Very quick delivery. Will continue to use in the future for my RC needs

I have ordered a few times from HobbyRC and I have to say they are a brilliant company.
It is very nice to be able to support specialist businesses like HobbyRC, as opposed to buying straight from China or Amazon.
The items they sell are high quality, at good prices. I had an issue which wasn't their fault, and they resolved it very quickly with the manufacturer.
I will continue to use HobbyRC for my FPV products!

I've ordered from here a number of times now. Very quick delivery with honest and up to date stock levels. Has almost everything I need for fpv. Definitely recommend.

Hobby RC is a genuine UK retailer who has the stock here in the UK as per their website...

So many suppliers are drop shipping from china these days so this makes them stand above the competition already.

Also I had a faulty pair of fpv goggles and Mike was helpful during diagnosis and offered to replace them when it was appropriate to do so.

Thanks.

Shipping / Delivery is fast and mostly reliable (one of my next day deliveries was a day late but that was down to dpd)

First time ordering from HobbyRC and all I can say is FANTASTIC, absolutely amazing customer service. Great products at great prices. Extremely fast delivery, next day, and one of the best packaging I've ever had delivered. Hobby RC will definitely be my go to rc store. I would highly recommend Hobby Rc. Once again a big thank you to the staff, well done...

Have been buying off hobby rc for a while now. Excellent company to deal with and very fair with shipping costs to little old NI. Would highly recommend them.

It's been a great experience dealing with HobbyRC. FPV drones are still quite a DIY business, and having some warranty and help is very welcome. HobbyRC did provide a resolution for my issue and I can only compliment them for that. Also shipping was extremely quick.

The drift cars are brilliant
They're almost half the price at hobbyrc.co.uk than on other sites.
I've been an RC hobbyist for years so I like to think I know my stuff...and these little cars are a must have.
Can't wait to try the race cars...and the lorry...mmm reversing skill. Highly recommended .

Mike provides an excellent service. He is very knowledgeable and patient (had to be with me). He helped me sort out an issue with my rc transmitter.
I will certainly be using HobbyRC again and can highly recommend them.