The reason I gave 4 stars is because I am not sure if it’s a me issue or a record issue. I was able to locate the records of who I think may have been my grandmother in the work house that the Canadia... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I use Find My Past quite often, has great documents, newspaper articles and information on United Kingdom e.g. England, Ireland. The site is easy to manoeuvre through and its user friendly. It's on... Se mer
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I appreciate the link with FamilySearch.org because I can go straight from a relative's details page on Family Tree and find the search form on Find My Past pre-populated. I appreciate the filters, to... Se mer
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Good presentation, easy to use. Limited data source for searches. Recent marriage records seem to be limited. Easy to add family members, when attaching census records to a person. Note that... Se mer
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Företagsinformation
Skrivet av företaget
Findmypast is a homegrown family history company that helps people discover their origins. It started in the UK but now has millions of customers around the world, who use its family records to trace ancestors, build family trees and contact distant relatives.
Free cancellation within 14 days of Findmypast subscription.
Your choice to cancel
If you change your mind or for any other reason decide you do not want a Findmypast Subscription or Credit package, you may cancel your order within fourteen days after the day on which the contract is entered into (Cooling-Off Period) without giving any reason and we will give you a full refund. Check out our Terms and Conditions for full details.
Kontaktuppgifter
185 Fleet Street, EC4A 2HS, London, Storbritannien
- +1 (855) 246-8234
- support@findmypast.com
- findmypast.com
3,8
Bra
3 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Difficult to use on iPhone 15
Difficult to use on iPhone 15, not a lot of return on my searches like other apps.
16 februari 2025
Svar från Findmypast
Hello Julie,
Thank you for your review of Findmypast.
We're sorry to hear you have had issues using record search on your iPhone and have passed over your comments as feedback on your behalf.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
I can’t figure out how to enter things
I can’t figure out how to enter things. I frequently use my cellphone and I obviously started with myself, tried to enter my dad and mom, but it put my mom and also entered her as my grandma as well as my grandpa (I didn’t even type her name in either spot). I am NOT going to be able to use my account very often because that kind of thing pisses me off and I’ll just use my Family Search and Ancestry accounts which will be enough for me. Thanks, but no thanks for what you do. Your programming stinks (putting it mildly).
12 februari 2025
Svar från Findmypast
Good Morning
Thank you for taking the time to provide feedback
We are sorry you have experienced some difficulty on our site - we do have many help pages if you are having difficulty in entering information
https://www.findmypast.com/blog/help
You can also reach out to our support team who will be happy to assist with any difficulties you have!
https://www.findmypast.com/help/contact
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards
Support Team @ Findmypast
If you have ancestry don't waste your time
It's a bit more user friendly to create the family tree than other sites and records are easy to search, but, didn't find anything different than all the other sites we are forced to pay for just to learn about where we come from.
11 februari 2025
Svar från Findmypast
Good Morning
Thank you for taking the time to provide feedback
We are sorry to hear this, we have forwarded along your feedback for consideration and remember as we do release new records weekly there is always something new to find on our site!
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards
Support Team @ Findmypast
Excellent access
Excellent access. Quick to use site. Corrections are dealt with well.
10 februari 2025
Svar från Findmypast
Hi Jo,
Thank you for your review of Findmypast.
We're happy to hear you have had success in using Findmypast to further your research and find the site quick and easy to use!
We wish you the best of luck with your research, as you continue to add information to your tree we will attempt to show you hints which may help with your journey.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
I was able to get some different…
I was able to get some different information on a relative, but felt that I already had 2 other programs. I don't need another one.
30 januari 2025
Svar från Findmypast
Hello,
Thank you for your review of Findmypast.
We're happy to hear you have found information with us that you have not been able to locate elsewhere and wish you the best of luck with your research.
You're welcome to return at any time and pickup from where you left off.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
I found your recent changes to the site…
I found your recent changes to the site to make finding source documents more difficult than before.
5 februari 2025
Svar från Findmypast
Thank you for taking the time to provide feedback
We are sorry you have found some difficulty on our site. We have forwarded along your comments about recent site changes for consideration, though if you are having difficulty in using the site, our support team will be happy to assist you!
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Incorporate to page
Would like to be able to add person's maiden, married: and mother father grandparents siblings children spouse, s grandchildren so one to make it easier to find actually relative would like links to other sights like roots ,ancestry, find my past, find a grave, news papers not be something you have to completely leave the page to look up maybe at extras , window for it helpful to have translator button incorporated
5 februari 2025
Svar från Findmypast
Thank you for taking the time to provide feedback
We are sorry you have found some difficulty on our site. We have forwarded along your comments for consideration, though if you are having difficulty in using the site, our support team will be happy to assist you!
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Svar från Findmypast
Hello Alison,
Thank you for your review of Findmypast.
We're happy to hear you have enjoyed using your free trial and hope to see you continuing your family history research!
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
You need to aneeds improvement for everything llow everything from with…
You need to allow everything from with reference and search all over the world
30 januari 2025
Svar från Findmypast
Hello Danette,
Thank you for your review of Findmypast.
We're unsure what you mean by this, if you're having any issues please don't hesitate to reach out to our support team on support@findmypast.com and we will be happy to look into anything on your behalf.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
I have been able to increase my family…
I have been able to increase my family tree through new generations of family. Some family mysteries have been solved with Newspapers. I do wish you could print your tree and sometimes I find it difficult to delete a specific profile fact.
22 januari 2025
Svar från Findmypast
Hello Brenda,
Thank you for your review of Findmypast.
We're happy to hear you have had success in building up your family tree!
Newspapers really can be a great source for research allowing you to flesh out everything that was going on at the time so we're happy to hear this has been useful for you.
We will pass over your comments regarding the family tree on your behalf.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
I found it str8 forward to use
22 januari 2025
Svar från Findmypast
Hello David,
Thank you for your review of Findmypast.
We're happy to hear you have found our website straightforward to use and wish you the best of luck with your research!
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
I don’t know very much
I don’t know very much, but I liked your quick response and seeing the records.
28 januari 2025
Svar från Findmypast
Hi Marcia,
Thank you for your review of Find My Past
We are glad you were happy with the response you have received so far. You may find our FAQs page very useful when getting started on-site. You can find this here: https://www.findmypast.co.uk/help
Wishing you the best of luck with your research!
Kind Regards;
Findmypast
I really liked being able to search old…
I really liked being able to search old newspapers. The site was easy to use.
20 januari 2025
Svar från Findmypast
Hi Michael,
Thank you for your review of Find My Past
We are glad you have been enjoying Find My Past, particularly our newspaper collection. We continue to add to this every week
Wishing you the best of luck with your research!
Kind Regards;
Findmypast
ask for and you will receive that what your looking for
its helpful when I ask to be in a certain area and or zone and you are able to take me there without any trouble that's nice very few companies are doing that now so this gives you an advantage over them
25 januari 2025
Svar från Findmypast
Hello Neil,
Thank you for your review of Find My Past
We are delighted you are enjoying the website and the resources we have to offer.
Wishing you continued success with your research!
Davvero una scoperta entusiasmante
Find my Past mi ha dato accesso a moltissime informazioni anche gratuitamente che su altri blasonati siti non ho avuto. Molto apprezzato.
23 januari 2025
Svar från Findmypast
Hello Roberto,
Thank you for your review of Findmypast.
We're happy to hear you have had success in using Findmypast to further your research.
We wish you the best of luck with your research, as you continue to add information to your tree we will attempt to show you hints which may help with your journey.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Viewing documents requires a commitment
Apparently in order to view any "found" documents, one must sign up for the free 7 day trial subscription, which of course, eventually becomes a subscription. It was not clear that viewing the documents was going to require a commitment.
22 januari 2025
Svar från Findmypast
Hello Crystal,
Thank you for your review of Findmypast.
We're sorry for any confusion here, Findmypast is a subscription based website so an active subscription is required to view most items.
There is a section containing free records all year round however which can be found here:
https://www.findmypast.co.uk/page/free-ancestry-records
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
You really can’t do much to test and…
You really can’t do much to test and see if you like it without signing up with credit card payment. That means if you find it’s not for you then you have to go through all the hassle of physically going in and cancelling the free trial period. It would be better if you could do a bit more and check how their search function works etc before signing up. All you can do without giving credit card details is load your own info on what you already have. I have no idea if it helps you find additional family members as I was not prepared to go to all the trouble of signing up just to see if the search function works or how well it works. Other sites allow you to test their app more extensively without paying or promising to pay by giving credit card info.
Edit: I had a problem with the subscription, which was handled quickly and efficiently and my refund processed painlessly. The product may not be what I need right now, but I am impressed with their fairness, efficiency and professionalism. Thank you to Customer Support
19 januari 2025
Svar från Findmypast
Hello Karen,
Thank you for your review of Findmypast.
We will pass over your feedback regarding the trial needing a payment card on your behalf. We do however offer some records which are free to access all year round here:
https://www.findmypast.co.uk/page/free-ancestry-records
When using the advanced search for newspapers there is also an option to only return free results which may help you decide if you like Findmypast or not.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Svar från Findmypast
Hi Loretta,
Thank you for your review of Find My Past
We are delighted you are enjoying your research with Find My Past
Thank you for choosing us!
Best Wishes;
Findmypast
can't say now
10 januari 2025
Svar från Findmypast
Hello,
Thank you for your review of Findmypast.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Something changed.
Something changed, I don't know if it's user error or a new update on Findmypast. I usually link over from my FamilySearch account and the link did not take me to the list of sources that I am used to seeing. I am not as knowlegeable in using Findmypast. I like having the opportunity to review what the search engine will find for me. I wish there was a training from Findmypast on how to use their website. I've just learned on my own or from others and I'm sure I do not use it to it's full potential.
15 januari 2025
Svar från Findmypast
Hello,
Thank you for your review of Findmypast.
We will pass on your feedback, if you are having issues please do reach out.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.