We visit the FatFace Trafford store regularly for our mother/daughter evenings out. The staff are always so lovely, particularly Helen who always seems to be working when we pop in! She is always su... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
We visit the FatFace Trafford store regularly for our mother/daughter evenings out. The staff are always so lovely, particularly Helen who always seems to be working when we pop in! She is always su... Se mer
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Faye at FatFace Trafford gave us superb customer service. She was really chatty and knowledgeable about the clothes we tried on and encouraged us to check the care labels and how drying things on h... Se mer
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I had to replace a faulty bag that I purchased online. I sent an email and received a response very soon after, giving me several options I could try. I returned it to nearest Fat Face store at t... Se mer
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I young filipino shop assistant at The Trafford Centre went beyond the call of duty to make our shopping experience great in the store. Give her a promotion asap as you need more shop assistants like... Se mer
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FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
53 Peel Avenue, Trafford Centre, M17 8BN, Manchester, Lancashire, Storbritannien
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Really good quality garments and value for money staff really friendly a pleasure too shop

Svar från FatFace - TRAFFORD 2

Svar från FatFace - TRAFFORD 2
I’ve never had a dress from fat face before but I was drawn to this one. I love it,only one thing l wish it was slightly longer, it won’t stop me from keeping it.
Sale price which is a plus. Prompt delivery. Dress packaged well. Bought on line but usually shop at the Trafford Center

Svar från FatFace - TRAFFORD 2
Prompt delivery and I loved all 3 items I received. Only negative point was the t shirt was rather tight and I ordered a size bigger than I normally wear

Svar från FatFace - TRAFFORD 2
Staff smiley,chatty and helpful.Free papercarrier bag.Understand payment for plastic but we are now charged for paper in many shops.Recipt in email( and paper if required)Just don't know why it's sold in other stores close by.I was accused of stealing a skirt in m&S which was on top of the Fatface bag in my trolley when buying a sweater to match it and when I said it was from Fatface I was told"well we sell it too!"But your customer service full marks.

Svar från FatFace - TRAFFORD 2

Svar från FatFace - TRAFFORD 2
I don’t think I’ve been in to this store before, it was very welcoming in very ways, store was clean, tidy, well presented and all staff on till were very friendly. They dealt with my online return very quickly and well.

Svar från FatFace - TRAFFORD 2
Unbelievable customer service. Iris went above and beyond to find an item I needed in the stock room. Then as she couldn’t find it she ordered it online for me to be delivered to my home address. You are a credit to Fat face Iris. 6 stars

Svar från FatFace - TRAFFORD 2
I was disappointed that when I travelled to the Trafford Centre Manchester to return an online order the new till system was unable to do it and I had to leave with my return and post it off, otherwise I would have given 5 stars.
Holly the assistant was extremely helpful and I felt really tried to action the transaction

Svar från FatFace - TRAFFORD 2
We support Fatface because it’s a B corp and I suspect that’s why their service is amazing

Svar från FatFace - TRAFFORD 2
Ordered online for a click and collect. Only took two days to arrive. Picked up at Trafford centre store. So easy, staff very polite, friendly. Nothing too much trouble.
Great experience.😊

Svar från FatFace - TRAFFORD 2
Ordered on line and picked up from Trafford Centre store a couple of days later excellent service, good qualitty garment.

Svar från FatFace - TRAFFORD 2
I was in the Trafford Center shopping and found myself at the end of my fruitless trip, in the FatFace shop. One of the store's assistants, called Helen, approached me in a very friendly manner and asked if I needed help. She was absolutely FABULOUS. She knew the stock and would honestly say if I suited something, bring items that would actually suit me, and would go around the store to find exactly the right thing. I haven't got the best of figures and just below the average height, it can be tricky and disheartening when it comes to shopping. Helen made the experience fun and relaxed. Nothing was a bother and was more than happy to spend time helping me. Moreover, the quality of the clothes is fantastic, they are practical and comfortable. And as a bonus, the changing rooms are quirky and interesting. Next trip to the Trafford Centre, FatFace is the first shop I will visit. Thank you Helen for your help. You are a star.

Svar från FatFace - TRAFFORD 2
My experience was very good in the fatface store in the Trafford centre due to the sympathetic help from the staff and the understanding from the store manager,
Exceptional help all round.

Svar från FatFace - TRAFFORD 2
Helen was fantastic - really helpful, recommended clothes that would suit me. I'm not a very confident shopper and she made a stressful experience for me into a lovely one. She was kind, personable, knowledgeable and understanding.

Svar från FatFace - TRAFFORD 2
Excellent selection of weather appropriate, good quality, stylish, on trend clothes. All priced competitively. Great delivery options too.

Svar från FatFace - TRAFFORD 2
I like the wooden floors and the calm atmosphere of the shop in contrast to the rest of the Trafford Centre. Staff were helpful when I returned an on-line order.

Svar från FatFace - TRAFFORD 2
Good communication
Arrived as promised
Good quality
Excellent staff at Trafford shop

Svar från FatFace - TRAFFORD 2
My jeans arrived in just a few days, easy to collect from the store in the Trafford Centre. Great fit and just as described.

Svar från FatFace - TRAFFORD 2
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