I ordered an emerald necklace for my daughter’s birthday. It was dispatched straight away and when it arrived was beautifully packaged and wrapped, and the necklace itself was absolutely gorgeous. I w... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I took quite awhile to purchase this ring. I was looking at it, but could not make up my mind. In the end I kept coming back and decided to purchase it for my 70th birthday as a gift to myself. It... Se mer
The earrings I ordered arrived beautifully packaged and very promptly. Was a little worried that my very inquisitive wife would know what was in the package but after a conversation with the sales sta... Se mer
Företaget har svarat
Gift box. Having bought a pair of amethyst stud earrings as a surprise present for my wife, which she really likes and they do look good. However because they are studs and quite small 6mm I think... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
At Diamonds & Co our objectives are to offer an effortless purchasing experience enabling our customers to acquire the highest quality fine jewellery at the best possible price. We take pride in our diverse product ranges with each piece carefully selected with exceptional materials and superior workmanship always at the forefront of our minds.
Skrivet av företaget
- Diamonds & Co helps those who want to celebrate special occasions by providing quality jewellery and exceptional customer care so they feel the joy of wearing beautiful pieces and are fulfilled by making their dreams come true.
Kontaktuppgifter
32-33 Greville Street , EC1N 8TB, London, Storbritannien
- +442073779746
- contact@diamondsandco.com
- diamondsandco.com
4,7
Utmärkt
58 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The experience was amazing right from…
The experience was amazing right from the first phone call to ask about the ring I was choosing to then having to replace the ring with a different size I couldn’t fault any of the service it was fantastic and I will certainly use you again thank you.
16 mars 2026
Svar från Diamonds & Co
It truly means a great deal to us that your experience felt seamless from the very first conversation through to the final adjustments.
We understand how important every detail is when choosing something special, and it was our pleasure to assist you throughout the journey. Thank you for your review!
Really difficult to use discount code
Really difficult to use discount code - almost gave up.
30 mars 2026
Svar från Diamonds & Co
Thank you for your feedback! We are sorry to hear you found using the discount code difficult. We will work on making the process easier for all our customers going forward.
If you need any assistance using a discount code in the future, please do not hesitate to reach out.
Super quick delivery!
Super quick delivery!! On opening the box…….totally delighted!!! Fits perfectly. Looks stunning!!!
19 mars 2026
Svar från Diamonds & Co
Thank you for your wonderful review! We are thrilled to hear the Eilis fits you perfectly. Enjoy your stunning new ring!
Svar från Diamonds & Co
Thank you for your review! We are delighted your wife loves them.
Our customer service team is always available to assist you if you need any help, this includes getting an idea of the size of any of our products. The dimensions will also be in the product description.
Fantastic service….and product
Fantastic service….ordered one day, arrived by 1 pm the next day….beautiful bracelet…..my wife is very happy!!!!
13 mars 2026
Svar från Diamonds & Co
We are happy to hear your wife was pleased! Thank you for your review.
Svar från Diamonds & Co
We are glad to hear that you were happy with the service and that your order was packed to your satisfaction. Thank you for your review!
Great Service
From ordering on a straightforward website to the delivery was excellent & very quick
5 mars 2026
Svar från Diamonds & Co
We are really pleased you had a positive experience with us. Thank you for the great feedback!
Great customer service as they helped…
Great customer service as they helped to get a present sent ASAP
17 februari 2026
Svar från Diamonds & Co
Thank you for your lovely feedback. We are always happy to help. We hope she absolutely loved her necklace!
I ordered a present for my daughters…
I ordered a present for my daughters birthday
It arrived promptly and was as advertised
She is very happy with the product ☺️
26 februari 2026
Svar från Diamonds & Co
We are delighted to hear your daughter’s birthday present arrived promptly!
Beautiful huggies
23 februari 2026
Svar från Diamonds & Co
We are glad you love it! Thank you for your review.
beautiful lab grown diamond necklace
Such a beautiful lab grown diamond necklace for my daughter’s 18th. Really lovely, will definitely order more items in the future. Great communication and came before expected. Really happy all round.
20 februari 2026
Svar från Diamonds & Co
We are thrilled you loved the necklace and that it arrived in time for such a special occasion. Thank you so much for your lovely review!
Great website so easy to use and…
Great website so easy to use and checkout. Excellent communication regarding my order which arrived very well packed and exactly on time.
11 februari 2026
Svar från Diamonds & Co
We are delighted you had a smooth experience using our website and that your order arrived on time, kept updated and well packed. Thank you for your kind feedback!
Brilliant Service
Dear all,
I don’t normally do this, however, due to the exceptional service I have received over the last 24 hours from you, I felt compelled to email you.
I have just ordered an Olivia 18ct white gold, 5ct diamond tennis bracelet, I’m hoping it arrives before 1pm Wednesday 11th Feb as this is a valentines gift.
The service I have received from Saskia has been incredible and at a level that most companies would envy.
Saskia listened to my questions, she was so knowledgeable and even sent me videos through of her wearing a couple of different sizes for me so I could make an informed decision, she even followed up with calls to help.
This level of service not only reflects brilliantly on her but she has represented your company to the highest of standards and has secured a returning customer.
I hope this email finds its way to your MD or owner as she truly deserves recognition.
Thank you!
Graeme
10 februari 2026
Svar från Diamonds & Co
Thank you for taking the time to share your experience. We are thrilled Saskia provided such exceptional service and helped you find the perfect bracelet. We will be sure to pass your kind words on to her and the team!
Fantastic service and really quick…
Fantastic service and really quick delivery. Quality of item was superb.
9 februari 2026
Svar från Diamonds & Co
We are pleased to hear you were happy with our service, quick delivery, and the quality of your item. Thank you for your review!
Exceptional jewellery
After ordering it was a really quick delivery
I was kept in the loop regarding delivery
And the bracelet I bought it’s beautiful piece
Very pleased with this company
First time I’ve used them
But will definitely be buying from them in the future
10 februari 2026
Svar från Diamonds & Co
We are thrilled to hear you love your bracelet and had a great experience with us. Thank you for your review, we look forward to welcoming you back again!
New favourite jewellery company
I ordered from Diamonds & Co as they had just what I was looking for, with a price tag that worked for me. I was not disappointed. My earrings arrived promptly and I was very impressed with the quality of both the packaging and the jewellery. My husband was with me when I opened the package and has now made a note of Diamonds & Co who he will use in future. As will I for gifts for our daughters.
5 februari 2026
Omdöme utan inbjudan
Svar från Diamonds & Co
Thank you so much for such a lovely review! We are delighted to hear that our earrings were exactly what you were looking for, and that both the jewellery and the packaging impressed you.
Lovely diamonds
Lovely diamonds, beautiful packaging and quick delivery. I have a beautiful gift for a really great price. Very pleased!
20 januari 2026
Svar från Diamonds & Co
We are pleased to hear the diamonds, packaging, and quick delivery met your expectations. Thank you for your review!
Gift box
Gift box.
Having bought a pair of amethyst stud earrings as a surprise present for my wife, which she really likes and they do look good. However because they are studs and quite small 6mm I think that they would present better if the box was more suited to the size of the product
22 januari 2026
Svar från Diamonds & Co
Thank you for your review and feedback , we will take that on board regarding the gift box. We are delighted to hear your wife is happy with their earrings!
Customer service brilliant.
Customer service brilliant.
Ordered some diamond earrings for my wife as xmas present.
They were a little smaller than they appeared on line and returning them was an easy process.
They acted very quickly to sort any issues.
Would use them again.
15 december 2025
Svar från Diamonds & Co
We are glad to hear that you were happy with our customer service and that the return process was quick and easy. We understand how important it is to get a gift just right, especially for Christmas, and we are happy we could help resolve things smoothly. We look forward to you shopping with us again in the future, and thank you for your review!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.