Could not make a call. Saw the reviews on Trustpilot & saw the mssg on their website about being closed. The director on Companies House is Alina Caro, the company is still active & should have these... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have over £12 in credit and have tried ringing different numbers quite a few times. But all I get is number unreachable. I've emailed so called customer service several times with no response.... Se mer
Fantastic way to make cheap international calls. I've used it for multiple family numbers in Ireland and the US for 2 years now. You set the international numbers up as local UK ones and then only get... Se mer
They put a message on their app saying they would be 'sunsetting' after 10 years' service. No indication of when they would stop operating. I kept getting the message that the number I was calling was... Se mer
Företagsinformation
Skrivet av företaget
Closed down
Kontaktuppgifter
1ST FLOOR 2 WOODBERRY GROVE FINCHLEY LONDON ENGLAND, N12 0DR, London, Storbritannien
- helpdesk@closed.com
- dial123.co.uk
The app works fine, customer service could be quicker
I had a problem with the app initially, with some credit that I added not appearing on my account. Initially I just got auto-replies and a lot of "Low credit" emails. It took them a few days to sort it out and get back to me.
The app seems to work fine. My 3 star rating is based on primarily customer service slowness.
3 september 2022
Omdöme utan inbjudan
Great service
21 augusti 2022
Omdöme utan inbjudan
Very good service
3 augusti 2022
Omdöme utan inbjudan
Stolen credit
Just been cut off on a call to USA which I have used on a number of times . Reason given is that I have not enough credit and immediately added funds only to discover that I still had lots of credit on my account. Still cannot get through to the number, what is going on? Very ,very ,very unhappy about this!
29 maj 2022
Omdöme utan inbjudan
Dial 123 is excellent
Dial 123 is excellent, and I've saved loads of money phoning family, in Jersey, CI.
24 maj 2022
Omdöme utan inbjudan
Excellent prices and so easy to use
Excellent prices and so easy to use. I would highly recommend.
18 maj 2022
Omdöme utan inbjudan
Unable to cancel subscription & they continued to bill
Subscribed to a landline UK number for business purposes. Tried to cancel but was no way on login page - first they told me they don't do subscriptions. Then they said they'd cancelled the subscription but continued to charge me. I'm still trying to resolve it. Once they have your bank details, they'll just continue to charge it seems.
13 maj 2022
Omdöme utan inbjudan
Getting a constant busy signal when…
After initial problems connecting to designated number and somewhat slow response from Dial123 the customer service has sorted the issues . Thank you
11 maj 2022
Omdöme utan inbjudan
I’m told this company is going insolvent
I’ve emailed this company several times as we cannot phone South Africa despite having lodged funds with them…they’ve never bothered to assist us in resolving the matter.
Someone has eventually contacted me albeit we shouldn’t have to write a review in order to get them to react!
25 april 2022
Omdöme utan inbjudan
Svar från Closed Down
Hi Iain. I'm sorry to hear that you are experiencing issues with our service. The issue that you experiencing is due to Apple IOS update that was performed by apple 2 weeks ago. We are working to update the app so you can continue using option 1. While we update the app please use the call back option.
We are definitely not going insolvent. I'm not sure where you got this message from but that is not true.
However, I do acknowledge that we did not reply to you very quickly. We are working in the background to update the app asap. Dial123 has many options of calling. You can use Call back , dial 0333 555 2123 or add Dial123 contacts.
Guernsey not listed (cry)
27 mars 2022
Omdöme utan inbjudan
I bought credit, but it doesn't show up in my account.
First, I had problems with my password - it needed to be reset twice. Customer Services (via email only) was very slow, taking two days to get back to me.
I then added £10 to my account via PayPal, which is not showing. Once again, I contacted Customer Service (twice) and it's still not resolved. They have my money, but I can't use their service.
1 mars 2022
Omdöme utan inbjudan
A brilliant way to make cheap…
A brilliant way to make cheap international calls, always connects and clear signals and very easy to use.
16 februari 2022
Omdöme utan inbjudan
Happy customer
I have been using 123 for many years now to phone zimbbwe and Canada. I must say I have found it to be really economical as without 123 I could not afford to speak to my family as often as I do Yes I would recommend 123 to families who have relativel or friend living abroad to enable to keep contact with them.
1 februari 2022
Omdöme utan inbjudan
Bad customer service
I have used this company for a number of years, however when I experienced a problem I contacted a help desk to resolve it. I have sent 2 emails and received no response from the help desk despite waiting for 2 week. Very bad customer service. You cannot contact them on the phone, and any communication by email is a waste of effort as they do not respond.
24 januari 2022
Omdöme utan inbjudan
Dial 123 offer a brilliant service
Dial 123 offer a brilliant service. I have used for years now and call my friend in Australia frequently. We talk for ages. Call rates really low.
17 januari 2022
Omdöme utan inbjudan
I love Dial123
I love Dial123
Simple to use and to top up
Calls are very cheap
I make all my international calls through
Dial123.
16 januari 2022
Omdöme utan inbjudan
Great service
Great service, easy to use and top up. Thanks Dial123!
12 november 2021
Omdöme utan inbjudan
Have used Dial 123 for a few years and…
Have used Dial 123 for a few years and cannot rate the company highly enough.
10 november 2021
Omdöme utan inbjudan
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