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bugformen.com Omdömen 19

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TrustScore 3.5 av 5

3,7

Kosmetikbutik
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Företagsinformation

  1. Kosmetikbutik
  2. Skönhetsartiklar

Skrivet av företaget

We are BUG, a male cosmetics brand and we are here to disrupt the industry as you know it. We offer a new concept to men's beauty with makeup for men. Our products combine proven skincare benefits with high-performance cosmetics, to provide a solution to everyday guys who are seeking simple but highly effective cosmetic products to combat their skin challenges and enhance their appearance and confidence. All of our products are 100% natural, Vegan and cruelty free… our formulation have been specifically crafted for the male skin type and also contains oats and hops for additional skincare benefit. Its antioxidant and anti-inflammatory properties help to treat dry skin and remove dead skin cells.

Kontaktuppgifter

3,7

Medel

TrustScore 3.5 av 5

19 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer
Betygsatt 5 av 5 stjärnor

I've been using Bug skincare for years…

I've been using Bug skincare for years now and it has been a great addition to my daily routine. I wasn’t sure how I’d feel about makeup in general, but the products from Bug are subtle and easy to use. The concealer is my go-to for covering up the occasional blemish or tired eyes, and it blends in naturally, so I don’t feel self-conscious about it. The foundation is lightweight and does a nice job evening out my skin, especially on days when I want to look a bit more polished.

I like the fact that this is a small business that really understands what men are looking for. The products are straightforward and not over-the-top, which I like. It’s nice to support a brand that puts effort into making quality products without trying to do too much. If you’re considering something simple to enhance your skincare routine, I’d recommend checking them out. Great work folks 👌.

24 november 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Item not delivered

Payment taken on 26th March. No confirmation email or tracking number. Reached out through their help email and received an automated email that is just empty.
Just like other customers on here, still waiting for response to email or for my order to arrive.

26 mars 2023
Omdöme utan inbjudan
Logotyp för bugformen.com

Svar från bugformen.com

Good Afternoon,

We apologize for the delay in the arrival of your parcel. Upon double-checking, we shipped it out on March 31st. We understand that this delay may have caused inconvenience, and we regret any inconvenience caused. We have recently moved into a new office, which may have contributed to the delay. We hope that you were satisfied with the items you received from us. Please check your inbox for a gift from us.

Thanks
The BUG® Team

Betygsatt 1 av 5 stjärnor

Order paid for and confirmed but never…

Order paid for and confirmed but never delivered.

26 mars 2023
Logotyp för bugformen.com

Svar från bugformen.com

Good Afternoon,

We apologize for the delay in the arrival of your parcel. Upon double-checking, we shipped it out on March 28st. We understand that this delay may have caused inconvenience, and we regret any inconvenience caused. We have recently moved into a new office, which may have contributed to the delay. We hope that you were satisfied with the items you received from us. Please check your inbox for a gift from us.

Thanks
The BUG® Team

Betygsatt 1 av 5 stjärnor

Payment taken, item not delivered.

10 days after my order was placed and payment has been taken, I have not received an order confirmation or received the item I have ordered. I have sent two messages through the website to ask what is happening with my order and I've not had a reply to either of them.

14 mars 2023
Logotyp för bugformen.com

Svar från bugformen.com

Good Afternoon,

We apologize for the delay in the arrival of your parcel. Upon double-checking, we shipped it out on March 31st. We understand that this delay may have caused inconvenience, and we regret any inconvenience caused. We have recently moved into a new office, which may have contributed to the delay. We hope that you were satisfied with the items you received from us. Please check your inbox for a gift from us.

Thanks
The BUG® Team

Betygsatt 4 av 5 stjärnor

Like the products

Like the products, found the delivery time quick. Just one point, the brush in the nail polish is a little too thick resulting in too much polish being applied to the nail in one go

12 mars 2023
Logotyp för bugformen.com

Svar från bugformen.com

Good Afternoon,

Thank you so much for your feedback, and this is something we can look into in the future. We hope you are enjoying your BUG® products.

Thanks,

The BUG® Team

Betygsatt 4 av 5 stjärnor

No delivery email or communication from team

Placed an order 6 days ago that hasn’t been dispatched. Tried to contact the info@ email address over 24h ago, got an automatic reply which was empty and received no follow up. Still waiting for a response and the order. This seems very unprofessional.

Update: eventually received my order but no delivery confirmation was sent. Eventually got a communication from the team which was helpful.

High quality nail polish but very expensive compared to women’s!

15 mars 2023
Logotyp för bugformen.com

Svar från bugformen.com

Good Afternoon,

We apologize for the lack of communication. We were in the process of changing offices. However, we are pleased to hear that you have received your item. We have improved our system to ensure that all customers emails are responded to within 48 working hours, and customers receive a dispatch email. We hope you have enjoyed using our products.

Thanks

The BUG® Team

Betygsatt 1 av 5 stjärnor

Havent recived order

1 mars 2023
Logotyp för bugformen.com

Svar från bugformen.com

Good Afternoon,

We sincerely apologize for the delay in delivering your parcel. We recently moved offices, which caused some parcels to be delayed. However, we have now settled into our new office, and we have a new team member who is working diligently to ensure that all parcels are dispatched on time. We appreciate your purchase and hope that you are enjoying your order.

Many thanks,

The BUG® Team

Betygsatt 5 av 5 stjärnor

Review of nail polish & bag

I bought their black and emerald shade for my boyfriend and he loves it!

They’re opaque and their consistency is nice - their toiletries bag is also spacious, it is robust and made from great materials :)

17 september 2022

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

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Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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