My support case was closed while the work was still pending. The support team later reviewed my case and very openly accepted that their had been a temporary lapse in the quality of service given. Th... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I needed help with an HR matter today, and the lady I spoke to was incredibly helpful and very nice. She explained everything clearly and made the process much easier for me
Unfortunately I couldn’t, sign in to my account either my email address or password was not correct? I contacted customer support right away and explained what was happening. In a matter of a few min... Se mer
Företaget har svarat
Excellent and professional service. You have swiftly responded to my email and helped me with what I needed. Your advice was clear and practical. Excellent and professional service. Many thanks... Se mer
Företaget har svarat
4,7
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Customer service not helpful
Customer service not reading emails or not understanding the issue . Am I dealing with a chat bot .
27 april 2026
Svar från Agilio Software
We regret that our email support was unhelpful. I have asked the person dealing with this to get back in touch to resolve your query. Thanks for your feedback.
I had a query and the person resolved
I had a query and the person answered the phone quickly and dealt with the issue immediately. Also, she was polite and friendly.
29 april 2026
Svar från Agilio Software
We're happy to hear that your query was handled quickly and efficiently! We appreciate your positive feedback regarding the polite and friendly support you received.
Svar från Agilio Software
We're happy to hear that our instructions were clear and easy to follow! Thank you for your positive feedback; we appreciate it.
Svar från Agilio Software
We appreciate you sharing your positive experience! We're happy to hear that our support team was efficient in resolving your problem quickly.
Always know the answer to me queries.
Always know the answer to me queries.
Swift response.
26 april 2026
Svar från Agilio Software
We're glad to hear that our team consistently provided helpful answers and swift responses to your questions. We appreciate your positive feedback!
5 🌟 stars
Varied, educational , easy to navigate.
All in all an excellent learning platform.
28 april 2026
Svar från Agilio Software
We're happy you find our platform varied, educational, and easy to navigate. Thank you for recognising our efforts to provide an excellent learning experience.
Very helpful advisor that also went…
Very helpful advisor that also went into detail about all the available features
28 april 2026
Svar från Agilio Software
We appreciate you taking the time to share your feedback. We are so glad to hear that our advisor was very helpful and thorough in explaining the features.
Really helpful and quick Support.
Really helpful and quick Support.
Answered the phone quickly, spoke to someone who knew exactly how to help me and my problem was fixed in minutes.
28 april 2026
Svar från Agilio Software
We appreciate you sharing your positive experience! We're happy to hear that our support team was helpful and efficient in resolving your problem quickly.
Prompt and efficient customer service
28 april 2026
Svar från Agilio Software
We're happy to learn that our customer service was prompt and efficient for you. We appreciate your positive feedback.
Polite and prompt reply
28 april 2026
Svar från Agilio Software
We're happy to learn that our customer service was prompt for you. We appreciate your positive feedback.
Svar från Agilio Software
We're happy to learn that our team were helpful. We appreciate your positive feedback.
Excellent Support
I request a change to a page with a broken link and an update to the content. The team had the page live in less time than it took me to write the request. Excellent support!!
28 april 2026
Svar från Agilio Software
We're happy to hear that we resolved the broken link and content update so quickly. We appreciate your positive feedback and are glad you enjoyed your experience with our support team!
have had an issue of amending a newly…
have had an issue of amending a newly obtained email address for a member of staff that had an effect on their holiday allowance. Many thanks for providing the solution in a professional and timely manner, much appreciated.
28 april 2026
Svar från Agilio Software
We appreciate you bringing this issue to our attention. We are happy to hear that we could provide a professional and timely solution regarding the email address amendment and its effect on the holiday allowance. Thank you.
Very quick response time and considered…
Very quick response time and considered response.
28 april 2026
Svar från Agilio Software
We're happy to hear that you received a considered response in a very quick time frame. We appreciate your positive feedback very much.
verry helpfull
28 april 2026
Svar från Agilio Software
We're happy to learn that our team were helpful. We appreciate your positive feedback.
site is so easy to go through and very…
site is so easy to go through and very easy to use,
21 april 2026
Svar från Agilio Software
We're happy to hear that you found our site easy to navigate and use. Thank you for your positive feedback; we appreciate it greatly!
Excellent service and confidential data…
Excellent service and confidential data storage.
25 april 2026
Svar från Agilio Software
We're happy to hear that you had an excellent experience with our service and data storage. Thank you for your positive feedback!
The site is easy to navigate and very…
The site is easy to navigate and very useful for my work
25 april 2026
Svar från Agilio Software
We're happy to hear that our site is easy to navigate and useful for your work. Thank you for your positive feedback; we appreciate it.
Easy to use
Easy to use and every time I have needed to call up for help, it has always been dealt with quickly and politely
Thank you
20 april 2026
Svar från Agilio Software
We're happy to hear that our service is easy to use and that our team has consistently provided quick and polite assistance when you've needed help. Thank you!
Very easy to use and it has excellent…
Very easy to use and it has excellent courses that match all your CPD requirements.
27 april 2026
Svar från Agilio Software
We're happy to hear that our platform is easy to use and meets your CPD requirements with excellent courses. Thank you for your positive feedback!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.