My support case was closed while the work was still pending. The support team later reviewed my case and very openly accepted that their had been a temporary lapse in the quality of service given. Th... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I needed help with an HR matter today, and the lady I spoke to was incredibly helpful and very nice. She explained everything clearly and made the process much easier for me
Unfortunately I couldn’t, sign in to my account either my email address or password was not correct? I contacted customer support right away and explained what was happening. In a matter of a few min... Se mer
Företaget har svarat
Excellent and professional service. You have swiftly responded to my email and helped me with what I needed. Your advice was clear and practical. Excellent and professional service. Many thanks... Se mer
Företaget har svarat
4,7
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very friendly and helpful customer…
Very friendly and helpful customer service. My issue was resolved immediately. Thank you so much!
30 april 2026
Svar från Agilio Software
We're happy to hear that our customer service was friendly and helpful and that we resolved your issue immediately. We appreciate you taking the time to share!
Very prompt reply and helpful.
5 maj 2026
Svar från Agilio Software
We're happy to hear our reply was prompt and helpful for you. We appreciate your positive feedback.
very quick to respond and very helpul
30 april 2026
Svar från Agilio Software
We appreciate your positive feedback and are happy to have assisted you effectively with our quick response.
Too slow with clarity MSF feedback esp…
Too slow with clarity MSF feedback esp when dr pay for the the patient msf
1 maj 2026
Svar från Agilio Software
Thank you for your feedback. We're sorry to hear the turnaround on your patient MSF wasn't as quick as you expected, and we understand how important it is to have this completed in good time for your appraisal. We'd like to look into this for you and see what we can do to help. Please get in touch with our support team if you still need support, and we'll pick this up as a priority.
Svar från Agilio Software
We are happy to hear that we resolved your query quickly. Thank you for your positive feedback; we appreciate it.
Unfortunately I couldn’t
Unfortunately I couldn’t, sign in to my account either my email address or password was not correct? I contacted customer support right away and explained what was happening. In a matter of a few minutes I was able to sign in with the help of your agent. Thank you for the fast service and help.
22 april 2026
Svar från Agilio Software
We're happy to hear that our agent was able to help you regain access to your account quickly. We appreciate you taking the time to share your positive experience with our support team!
Was hoping for an explanation as…
Was hoping for an explanation as limited on time in my job which makes watching a video too time consuming
4 maj 2026
Svar från Agilio Software
Thank you for your feedback. We understand that time is precious, especially in a busy practice. Our video guides are designed to be short and focused so customers can resolve things quickly and at a time that suits them, and we find they're one of the fastest ways to get to a resolution. That said, we appreciate they won't always be the right fit for everyone. If you'd prefer to speak to someone directly, please don't hesitate to get in touch with the support team and we'll be happy to help.
Svar från Agilio Software
We appreciate you sharing your feedback. We're so glad our team member was responsive and lovely to work with. Thank you.
guided me through the site to self…
guided me through the site to self service for item i needed to order
30 april 2026
Svar från Agilio Software
We're happy to hear that our site's self-service options met your needs! Thank you for sharing your positive experience with us; we appreciate it.
Great thanks so much
30 april 2026
Svar från Agilio Software
We're happy to hear that you had a great experience. Thank you so much for your positive feedback; we appreciate it.
communication was prompt and the issue…
communication was prompt and the issue dealt with quickly
1 maj 2026
Svar från Agilio Software
We are so happy the communication was prompt and your issue was dealt with quickly. We appreciate you sharing your positive experience with us.
Telephone answered quickly by friendly
Telephone answered quickly by friendly, helpful person. Query sorted very efficiently
1 maj 2026
Svar från Agilio Software
We're happy to hear that your call was answered quickly by a friendly, helpful person and that your query was sorted very efficiently. We appreciate your feedback!
Svar från Agilio Software
We are so happy the response was prompt and your issue was dealt with quickly. We appreciate you sharing your positive experience with us.
An overall great service
All requests for updates are responded to and actioned on the same day. Great response time, helpful staff. Great service all round. Thank you!
28 april 2026
Svar från Agilio Software
We're happy to hear that your requests for updates are responded to and actioned quickly. We appreciate your positive feedback regarding our helpful staff and great service. Thank you!
Svar från Agilio Software
We are so happy that we could resolve your problems and provide helpful assistance. We appreciate your positive feedback very much.
prompt response!
30 april 2026
Svar från Agilio Software
Thank you for sharing your positive experience with our service! We believe your rating could be an oversight, based on your positive feedback, so please feel free to update this if necessary.
Highly recommend iLearn
Over the years, I have greatly benefited from the educational courses provided by iLearn. The platform has always been very accessible, and completing CPD requirements has been both straightforward and efficient. At the same time, the courses are well-structured and easy to understand without compromising the depth of learning.
I would highly recommend iLearn to nurses and dentists who are looking for reliable and high-quality professional development resources.
Thank you once again for your valuable support and outstanding service.
30 april 2026
Svar från Agilio Software
We're happy to hear that you've greatly benefited from our educational courses over the years. We're glad that our platform is accessible and efficient for your CPD requirements, and that you find the courses well-structured and easy to understand. Thank you for recommending our resources!
Always a great help
27 april 2026
Svar från Agilio Software
We are happy to know that we could be of assistance. Thank you for sharing your positive experience with our services!
Svar från Agilio Software
We are so happy to hear that our advice was helpful and that we resolved your problem quickly. We appreciate your positive feedback very much!
A bug described as a feature
29 april 2026
Svar från Agilio Software
We appreciate your feedback and regret that our product did not meet your expectations. We are aware of this specific issue and please let me assure you that this has been escalated through the appropriate channels for a resolution. We will be in touch with an update.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.