My support case was closed while the work was still pending. The support team later reviewed my case and very openly accepted that their had been a temporary lapse in the quality of service given. Th... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I needed help with an HR matter today, and the lady I spoke to was incredibly helpful and very nice. She explained everything clearly and made the process much easier for me
Unfortunately I couldn’t, sign in to my account either my email address or password was not correct? I contacted customer support right away and explained what was happening. In a matter of a few min... Se mer
Företaget har svarat
Excellent and professional service. You have swiftly responded to my email and helped me with what I needed. Your advice was clear and practical. Excellent and professional service. Many thanks... Se mer
Företaget har svarat
4,7
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Agilio Software
We are so happy that your issue was resolved satisfactorily and very quickly! We appreciate your positive feedback very much.
Svar från Agilio Software
We are so happy that you received quick efficient support! We appreciate your positive feedback very much.
It's all very good.
11 maj 2026
Svar från Agilio Software
We're happy to hear that you had a good experience. Thank you for sharing your positive feedback with us; we appreciate it.
quick response
11 maj 2026
Svar från Agilio Software
We appreciate you taking the time to share your positive experience with our quick response.
Prompt and courteous response
11 maj 2026
Svar från Agilio Software
We appreciate you taking the time to share your positive experience with our prompt and courteous service.
Svar från Agilio Software
We appreciate you taking the time to share your positive experience with our prompt service.
My support case was closed while the…
My support case was closed while the work was still pending.
The support team later reviewed my case and very openly accepted that their had been a temporary lapse in the quality of service given. They also completed the request with extreme professionalism.
11 maj 2026
Svar från Agilio Software
We regret that your case was closed prematurely. We'll investigate this now and one of the team will be in touch. Thanks for your feedback.
Fantastic service really helpful
11 maj 2026
Svar från Agilio Software
We appreciate you sharing your positive experience! We are so glad that our service was helpful to you. Thank you for your kind words.
Svar från Agilio Software
We are so happy to learn that we provided great help with a fast solution and friendly service! We appreciate your positive feedback.
The response time was very less
The response time was very less, efficient solution and great service.
I am really happy.
11 maj 2026
Svar från Agilio Software
We're happy to hear that you received an efficient solution with a fast response time and great service. Thank you for sharing your positive experience!
Svar från Agilio Software
We're happy to hear that you were able to easily reach us and that we quickly resolved the issue. Thank you for your feedback!
All good thank you
7 maj 2026
Svar från Agilio Software
We're happy to hear that everything was satisfactory. Thank you for your positive feedback; we appreciate it greatly.
Svar från Agilio Software
We're happy to hear that you were able to easily reach us and that we quickly resolved the issue. Thank you for your feedback!
prompt service
10 maj 2026
Svar från Agilio Software
We're happy to hear that you experienced such promptness. We appreciate your kind words and are glad we could help you.
It is the agility
It is the agility, courtesy and promptness, it is professionalism and generosity that I have not seen recently, the generosity with info and willingness to help. Thanks a lot
9 maj 2026
Svar från Agilio Software
We're happy to hear that you experienced such agility, courtesy, promptness, professionalism, and generosity. We appreciate your kind words and are glad we could help you with valuable information.
It was quick lead to action time when I…
It was quick lead to action time when I requested a change by email.
9 maj 2026
Svar från Agilio Software
We're happy to hear that we took action quickly after your email request. We appreciate your positive feedback and are grateful for it!
Phone support
The problem I experienced was quickly identified on the phone and resolved. It was helpful to be able to speak to a person once I could not find the solution in the Q&A section.
6 maj 2026
Svar från Agilio Software
We're happy to hear that your issue was quickly identified and resolved over the phone. We appreciate your feedback about the helpfulness of speaking with our team after consulting the Q&A section.
Re Msf
Re Msf: cant view whom the emails for feedback were sent to. No way to know whether the clinical or non clinical feedback is imcomplete. The only option is to blindfoldedly keep resending emails and hoping some day someone would respond. That option too is limited to 3 times. Very frustrating software. Team didnt help much either.
9 maj 2026
Svar från Agilio Software
We appreciate you bringing this to our attention. We regret that you're having difficulty viewing feedback email recipients and determining completion status, leading to frustration with resending. We're sorry our team's support didn't meet your expectations. I have asked the team to get in touch to resolve this for you.
Svar från Agilio Software
We are happy to hear that your request was handled efficiently. We appreciate your positive feedback and are grateful for your time.
Svar från Agilio Software
We are very happy that our team was friendly and professional. We appreciate you taking the time to leave us this positive feedback.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.