Yoox omdömen

Yoox omdömen

Otillräckligt
6.3
från 0 - 10
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Great website - Consistently Poor UPS delivery

Love the website. Great merchandise and new emerging designers. I use them all the time. But time and time again i get let down by UPS. Consistently they are not completing my zip code/ postcode properly, and then failing to deliver, taking the stock back to their depot and re-delivering 3 days later, even when i order EXPRESS delivery. I've checked the invoice and the order each time, and there are no mistakes my end. VERY FRUSTRATING as this is happening time and time again! Sort it out YOOX please!!
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WATCH OUT- FAKE MERCHANDISE!!

Like everyone else, I love a good deal. I had been on the prowl for True Religion jeans, and was excited when I found them at such a discounted price at yoox. I read the reviews- and came to the conclusion that the site was legit, so I went ahead and purchased 2 pairs of True Religion jeans. Being that I have never owned a pair, I couldn't tell the real ones from the fake, that is until I did some research on youtube and I said I'll be damned- my jeans are FAKE!!!!!!! I'm pissed- I've been walking around this whole damn time with my head in the air looking suspect as hell in a pair of fake jeans (gasp)!!!! I should have just carried myself to the nearest Nordstrom or Macy's rather than wasting my money on this foolishness. I am disgusted that when you visit the website, it looks all professional, and you see the models wearing all of these high end fashions, meanwhile that shit was probably sewn in someone's dirty basement. So so so disappointed!!!!! Do yourself a favor and buy directly from a high end store, get the quality you deserve.
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Love this online shop!

I love YOOX. Great European designs for decent prices, fast shipping, easy returns and refunds. They do not do exchanges yet, but you can just reorder the other size anyway. Never tried contacting them but if one follows directions it is very user friendly. Totally addicted especially to their shoes!
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Higher price than others

Products I purchased from Yoox is much expensive than the same ones from www.fsession.com/. Yesterday, my friend showed me the same items on Fsession but they are almost sold 2/3 cheaper than Yoox.
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NON CI SIAMO RAGAZZI!

Il servizio clienti risponde solo una volta partito l'ordine, i furbetti. Peccato sia troppo tardi per sapere che in caso di reso, le spese di spedizione non te le rimborsano. per aggirare le decisioni della corte europea, le chiamano "spese a forfait sul reso". Se comprate un paio di scarpe su un sito serio come Amazon.it, e decidete di restituirle, vi rimborsano il totale. Avevo dubbi su yoox gia prima, ora confermati al 100%.
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NO STAR !!!!

I have ordered a pair of shoe for a Christmas gift, and I have to return the shoe again.
I agreed with Yoox that I should call UPS, and then they would pick up the shoes
at my address. And UPS they picked up the shoes on the 31.12.13.( I got a receipt that they had picked up the goods ) And nothing happen, I called Yoox on the 10.01.2014, but they wrote me back, please contact your shipping company, we cannot help you.
And the shipping company UPS, asked me to contact Yoox so that could make a claim. And on the 15.01.2014 Yoox finally opened up a claim to UPS, but I have still not got my money back, and I have wrote to Yoox 3 times, and there feedback is, that it normally takes 8 days to get an answer from UPS. Hmmm we now have the 05.02.2014 and still nothing has happened.

Please, think twice, before you buy anything on this webside. .
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Great products and good offers!!

This company offer great product selections and regularly have discount codes available for use! Great. Only bad point is that their delivery is quite slow.
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Hiding return fees but good functions on web site!

Yoox have been offering free returns for a long time which has made me use the site quite often. When returning a pair of boots that didn't fit true to size I was suddenly charged a "refund fee" of 13 EUR. When asking what it was I received a long explanation about the "refund fee" Yoox had been forced to introduce.
What it really is is a simple charge for returning your goods - might as well have been the shipping cost. I think Yoox should have informed about the new fee during check out instead of "hiding" it in their terms and conditions tha nobody ever reads.
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I LOVE YOOX !!

lo consiglio a tt , sono puntuali,cortesi ed affidabili !! w yoox !!
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Nice, BUT...:

I quite like Yoox. Prices and handling of delivery and returns are okay, customer services is not so I just hope I that don't have to deal with them too often (replies are really slow and mostly inadequate, stupidity of employees is a frustration that I'm getting used to, unfortunately). BUT: recently Yoox changed the return conditions in terms of costs. I hate it when an online store does that without having the decency to inform (regular) customers that they have. (Which off course they do when something becomes cheaper and therefore will boost sales, but when it doesn't... oh well.. customers will find out that they have to pay for something that they didn't have to before when it is already too late anyway.)
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Some good deals BUT ....

I bought several times and the quality of the clothes was good BUT when i had to change something , i realized that their customer service is the worst possible !
Also in many clothing items there is no info about the fit , so it is possible to choose a wrong size...
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Milan on my phone

I've been dealing with this site in about 3-4 years.
Shortly my life before discovering yoox: 2-3 annual visit to Milan for shopping, whic means flight & hotels expenses.

My life after discovering yoox: The whole Italy in my little phone, and all my orders delivered to my door just a couple of days later.

Luv u soo much yoox
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Fel vara levererad - kaotisk service

Beställde en kostym till ett bra pris. bra webbsida. Ganska snabb leverans från Italien, men fel vara i kartongen - ett kvinnoplagg! Detta trots en medföljande packlista med min vara på. Retur inga problem med medföljande och färdig lapp med bud. Dock kaotisk handläggning av hela ärendet och utdragen retur av pengar tills jag mejlade dem. Handlar inte här igen tyvärr.
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Great company.

Great company.
You can recover some of your money spent for the purchase and also you will get 5$ to your account. To do this, follow the link and register online Extrabux
Cash back 5% http://www.extrabux.com/r/525e6bcc40
Extrabux makes it easy to earn cash back and find coupons at the stores you love. After you create a free account, simply click to a store from Extrabux and make a purchase. In 1-7 days, your cash back will be added to your Extrabux account!
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Molto soddisfatto

sito semplice e accurato, rapido nella spedizione.
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P E R F E C T

The cheapest.

The most various designers.

The fastest.

And the various promotional.
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Consigliato

Vasta scelta di prodotti, prezzi validi e grande affidabilità
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Nice!!

Bestilte jakkesæt og vest søndag aften. Fik mine ting med UPS torsdag helt fra Italien. Hurtigt, varene var som beskrevet og da det var min første gang på Yoox, vil jeg klart handle der igen. Der var endda et klistermærke med til retur, hvis der var noget med tøjet. Dejligt.
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FANTASTISK!!!

Yoox er helt fantastisk!
har aldrig oplevet bedre service! Jeg bestilte et par jeffrey campbell lita black glitter støvler mandag sen efter middag og skulle bruge dem her i weekenden så jeg valgte at betale 30£ for express, hvilket er lidt dyrt efter min mening, men at de så er her onsdag inden kl 12! helt fantastisk, har aldrig oplevet noget hurtigere!
Det eneste lille minus efter min mening er at bare fordi at man bor i Danmark skal man betale mere for varene på deres hjemmeside end hvis man nu boede et andet sted i europa. Men eller super tilfres kunder!!!!
som har søgt efter disse sko i evigheder! :D!
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I have had some amazing stuff from here, & good service

This works really well buying from the UK, not really different than buying from one of the high end clothing etailers here. Prices are fantastic, the brands are top, & returns are easy enough. The choice is AMAZINg too, & althugh its all last season because its high end its current in terms of fashion. Excellent value as well.

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Om företaget

YOOX.COM - Fashion & Design. Autumn-Winter Collection Women's. Exclusive selection of Italian and international designers. Fast Delivery & Free Return. Secure payments.

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