oakfurnituresolutions.co.uk omdömen

oakfurnituresolutions.co.uk omdömen

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Omdöme av bekräftad köpare

VERY IMPRESSED WITH THE SERVICE

Ordered my coffee table which showed as 2-4wks delivery. However received within 2 weeks and was delighted with both the service from Oak Furniture and the delivery company. I was kept informed by email with exactly what was happening with my order and delivery and was very impressed with the smooth service.
Would definately use again.
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Excellent service and quality products

I have purchases two items so far and both times have been very impressed with the service and quality of the goods.

Very happy customer
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Omdöme av bekräftad köpare

Damaged goods

I have made 2 purchases and I won't be making anymore. My first order which, was 2 years ago, was a mirror and cabinet. The mirror was badly scratched and it was made difficult for me to replace it as they wanted original packaging and photo sent. Eventually it was replaced and so I took another chance and recently ordered another item, which is an oak shoe cabinet. Unfortunately this has been delivered, after a long wait due to it not being in stock, again with damage. I cannot be bothered with trying to replace it again, due to the difficulty last time, so have just decided not order from this company again.
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good service and quality furniture

ordered furniture for bedroom,delighted with look and quality,website easy to use and very good communication with company and delivery service.
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Great products and fantastic customer service.

I found an extensive range of goods which were ideal, the delivery was next day which could not have been better.

Top rate overall
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Hassle-free, kept upto date with order progress, great quality furniture!

Very pleased with our order, simply no issues from placing order to delivery, definitely recommend and wouldn't hesitate ordering again. Makes a nice change to get a great service AND great quality!
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Excellent product and good value for money.

No.
Excellent product and good value for money.
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Omdöme av bekräftad köpare

Wardrobe.

We are still waiting for our wardrobe to be delivered. One was sent but not as ordered. This one was collected for return but no sign or notification of where the correct one is. Not waiting in all the time now. Bit fed up.
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Omdöme av bekräftad köpare

poor quality furniture

still waiting a satisfactory conclusion for set of office furniture that doesn't match
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Omdöme av bekräftad köpare

Excellent furniture at excellent price. Customer service brilliant

Thanks to Matthew for all his help. I found just what I wanted and it was delivered very quickly. Will definitely recommend .
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Omdöme av bekräftad köpare

Very good customer service

I realised the chest of drawers I'd ordered from the company were the wrong size so I emailed customer services to see if I could change it to a smaller one. They were so helpful and efficient and changed my order immediately. The chest turned up exactly when they said and I'm very pleased with it.
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Omdöme av bekräftad köpare

Washed out but very happy !

The three Lyon washed oak items we purchased were exactly what we wanted.Delivered to schedule and packed for maximum protection.Excellent value and the items are solidly built.
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Absolutely beautiful

Very nice, good quality looks great in my dining room, thank you very much
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Great furniture

The desk is great, very solid and of excellent quality. It arrived well-packed for protection, and was easy to unpack.

However - the delivery men were in a real hurry and I didn't realise until after they'd gone that I had no delivery note - was this an oversight?
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First class

Placed order online easily done, company keep me informed of stock and delivery all the way.
Camden wooden bed delivered as promised, excellent.
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Very good service; good at keeping you informed. Bed is fine for what we paid.

Ordered Ottoman bed from this Company but did not want it delivered for several weeks before the carpet was laid. Very helpful and good at responding to my emails. Bed is fine for what we paid. Did not have any assembly instructions but OakfurnitureSolutions managed to source and email them to us same day. Not an easy bed to put together and took us several hours as we are not diy people. Hope it lasts for a good while as it is the first bed we have bought to be assembled with so many parts. Daughter happy with it.
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Drawn out, unhelpful and rude process regarding faulty item

We ordered a 6 drawer Cambridge oak chest which was delivered faulty, the drawers wouldn't open. We decided to go for the repair job as arranging another delivery was difficult to get more time off work. The 'repair man' came when my mum could be there and 'shaved' a tiny amount off the drawers but they still didn't work. He was incredibly rude to my mum as she questioned why they still didn't open. His response was that wood would shrink after a few days?! You wouldn't get this from NEXT oak furniture or even ARGOS! We had terrible trouble with oak furniture solutions to try to get the 'repair man' to come back, as they said it had been fixed! After many, many phone calls, reiterating the very same thing to various people we eventually had the 'repair man' come back! My mum very kindly (but unfortunately for her) saw him in again. He was vulgar to my mum again, an extremely rude, unprofessional man. I will certainly never be dealing with oak furniture solutions again and have warned all friends, family and colleagues of the unacceptable service we reveived
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Excellent furniture quality at sensible prices. Very satisfied with the product.

The furniture is well constructed and finished with beautiful solid oak tops. In the room it looks fantastic and exudes quality. Leadtime was about 5 weeks, but worth the wait.
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top class great and so happy with furniture thank you very much fast service great communication great price******

we purchase asideboard from argos and sent it back very poor quality saw the one on the site very good so pleased good communication all the way fast service thanx.
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WORST COMPANY I HAVE EVER DEALT WITH***** DO NOT BUY HERE!!!!

Having been let down twice regarding delivery I was not optimistic that I would receive delivery on agreed date, ( I had taken time off to wait in), two previous were cancelled one with no reason other than rescheduling and the other because driver couldn't find the flat. I specifically wrote to the MD ROBIN HUNT several days before the 3rd delivery : he failed to reply but instead sent a one liner from an employee that gave me no comfort. Needless to say I was up and ready and waiting for delivery at 0645 and waited until 930 when I phoned. ( delivery was scheduled for 7-10). It was then that I was told that the van had broken down !!!!! This company do not return your phone calls, refuse to connect you to someone senior and cannot explain themselves. DO NOT BUY HERE if any of this matters to you. I have been hugely put out, have no table and satisfactory explanation. they don't deserve the business.

Oak Furniture Solutions Details

30 Day Returns

Free no quibble 30 day returns

Free Delivery

Free delivery on all orders over £300 (UK Mainland)

Price Match

Price match promise against genuine retailers

Excellent Customer Service

Friendly and professional customer service is a priority

Fast Delivery

95% Of in-stock items are delivered within two weeks. We can also now deliver a number of items next day

About this company

Oak Furniture Solutions is one of the leading online furniture retailers specialising in solid wood furniture. The website offers an outstanding selection of quality Oak, Pine, Walnut and painted wood furniture from a number of well known brands. Prices are excellent, usually well below high street equivalents and furniture is available for every room in the house. The company is characterised by excellent and friendly customer service with good stock levels and fast delivery.

Besök oakfurnituresolutions.co.uk

sales@oakfurnituresolutions.co.uk

Ring på: 0845 36 36 135
Vi finns här: Unit B, Nova Distibution Centre, Nova Way, Avonmouth
BS11 9DJ Bristol
Storbritannien

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