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Having come back from 3 years abroad, the mattresses we pulled out of storage were unusable. Needing new ones in a rush, we Googled a next day mattress company and this one popped up. Rally good prices, very good website and we got the mattresses delivered when we needed them. Companies such as Argos or Tesco Direct couldn't deliver for 3 or 4 days and the total price for the same mattresses was higher with both. We will use Mattress Next Day again. The only slight frustration was the delivery window of 8am - 5pm but in our case, we were at the house all day unpacking. For most others, that would be a real limitation but it's the same for most other companies unless you pay for a smaller delivery window. Even getting it down to am or pm would be better though.
We ordered a memory foam open spring mattress we found it to be great quality, very comfortable and it came in perfect condition. We ordered 11pm Thursday and for a slight supplement it was delivered on a Saturday morning.
The actual ordering - no problems, efficent. Website gave good reviews of product. Delivery good - as stated. Delivery man helpful, but it was a pity that there was not an option of a 2 man delivery who could take the mattress upstairs - I would have been willing to pay more for the service - as I have health problems. The mattress - it is comfortable but the over-riding problem is that it absolutely stinks. With fibromyalgia sleep and chemical sensivities are problematical and the mattress has seriously interfered with my sleep. I have read that memory foam sometimes needs a few days for the stink to disappear, we have kept it uncovered for 10 days and it is still truly foul and horrible. There was no mention of this foul smell in the reviews on the website.
Had problems getting off to sleep for several months, so I decided the time had come to change the mattress to see if that would help. I saw this mattress on the web site and decided to buy one. It is one of the best purchases I've made this year! It was delivered the next day as promissed, neatly packed and easy to carry upstairs. It was unpacked in a matter of minutes. Since I've had the mattress I have enjoyed a good nights sleep and would recommend the mattress and the supplier to friends and family.
I ordered a new mattress for my son and found the experience very simple and straight forward. They had a great website and great delivery I can certainly recommend them and will order again from them in the future.