Marlows Diamonds omdömen

Marlows Diamonds omdömen

Perfekt
9.8
från 0 - 10
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Excellent customer service from very knowledgeable, personable staff.

We were assisted by Sara (blonde Sara) who was very good with advice and made the purchase very enjoyable. Would certainly recommend Sara and the company to friends.
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Quick, knowledgeable, friendly service

I went to Marlows on a Saturday when in the jewellery quarter when it seems that everyone is vying for your business by bodily dragging you in to their shops. However Marlows were not like this. The girl who we spoke to at the window was very friendly. She was very proactive about getting us in the shop, but not in a way that annoyed us like some other shops. Once inside the staff were very friendly and knowledgeable. The shop is obviously busy, but everyone was aware we were waiting and we didn't feel forgotten about at all. The assistant I dealt with was full of ideas and they were open to negotiation which was great and I managed to get a really good deal. This business is exactly what you would expect from such a well established place. Very pleased indeed! Don't bother wasting your time with anywhere else!!!
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Omdöme av bekräftad köpare

Fantastic

Great service,two very happy customers
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Excellent service!

I was delighted with the engagement ring my finance bought me from Marlows, so we decided to go back there for our wedding rings. Marianne provided very helpful advice and made sure our rings fitted perfectly. Would definitely recommend!
Marlows Diamonds

Svar från Marlows Diamonds

Hi Anna,

Thank you for your positive feedback! We are happy that you found the service excellent when visiting us recently. We would like to wish you all the best for your wedding day and we hope to see you again soon!

Kind regards,

The team at Marlows Diamonds.
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Omdöme av bekräftad köpare

Marianne is just the best ever, she always deliveries the very best diamonds and looks after you like a real valued customer

Iv'e used Marlows for a good few years - whether it be for an engagement ring, wedding bands, diamond earrings or that little special gift for the better half.

Marianne is professional, polite, considerate to your requirements and a super friendly person. Keep up the great work team!

I'll be back for more diamonds I'm sure

Thanks heaps
Stuart
Marlows Diamonds

Svar från Marlows Diamonds

Hi Stuart,

Thank you for leaving us such a great review! We are happy to hear that you have made numerous purchases with us and have always found us professional and polite. We hope to continue to see you in the future!

Kind regards,

The team at Marlows Diamonds.
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I would definitely recommend anyone to shop at Marlows Diamonds because the staff were wonderful.

I would definitely recommend anyone to shop at Marlows Diamonds because the staff were wonderful especially a lady called Carmen who gave us superb advice and showed us a choice of wedding rings and nothing was too much trouble. We tried different rings on and Carmen was very patient and really helped us make the right choice. We collected our rings a week later because my Fiancee's size k ring wasn't available in the shop and had to be ordered in for us. We were so thrilled to see our wedding rings side by side in a lovely presentation box and we were thoroughly elated by the whole experience of our purchase. We can't wait for our wedding so we can wear our rings permanently. Thank you very much Carmen. James Murtagh and Lesley Ann Smith
Marlows Diamonds

Svar från Marlows Diamonds

Hi James & Lesley,

Thank you for leaving us such a lovely review! We are so pleased to hear that you found us wonderful when purchasing your wedding rings with us recently. We would like to wish you all the best for your big day and we hope to see you again soon!

Kind regards,

The team at Marlows Diamonds.
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Would recommend them to anyone!!!!!!!!!!!!!!!!!!!!!

Marlow's were fantastic in buying my Girlfriends engagement ring and even better when we purchased her wedding ring. They gave us superb advice when looking for her wedding ring and were impeccable with there knowledge of diamonds. Most of all, there prices were very reasonable.
Marlows Diamonds

Svar från Marlows Diamonds

Hi Paul,

Thank you for leaving us such a great review! We are happy that you have been to see us for both your engagement ring and wedding bands and have found the service impeccable on both occasions. We would like to wish you all the best for the big day and we hope to see you again soon!

Kind regards,

The team at Marlows Diamonds.
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Excellent Quality, at an excellent Price!!

I purchased a pair of diamond drop earrings today from Marlows. Beautiful craftsmanship at an affordable price. A very special birthday present from my husband. Kym was very knowledgeable and helpful without being too pushy. Hence I will be returning for my next special present! I would recommend this company to anyone visiting the Jewellery Quarter of Birmingham
Marlows Diamonds

Svar från Marlows Diamonds

Hi Joanne,

Thank you for leaving us such positive feedback! We are happy to hear that you found the quality and service excellent when visiting us recently. We hope to see you again soon!

Kind regards,

The team at Marlows Diamonds.
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High quality Professional service at an afford price

After visiting the daunting maze of jewellery stores in Birmingham’s jewellery quarter for the first time in search for an engagement ring, I was pleasant surprised to come across Marlow’s Diamonds.

The staff where genuine, honest and extremely professional, they helped both me and my partner understand what we were looking for in a calm manor without any pushy sales techniques.

Overall the ring we got was beautiful and well within our budget. I would recommend this place to everyone who is looking for a diamond engagement ring!
Marlows Diamonds

Svar från Marlows Diamonds

Hi Daniel & Abigale,

Thank you for taking the time to leave us such a lovely review! We are happy that you found us professional and honest when visiting us recently. We would like to congratulate you on your engagement! We hope to see you again soon.

Kind regards,

The team at Marlows Diamonds.
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Omdöme av bekräftad köpare

Great Shop, Great Staff, Great Choice and Great Prices

We have visited this shop several times in the last 6 years and have purchased various items of jewellery. We have also recommended to our family and friends, who have visited the shop (my Son bought his girlfriends engagement ring from their also). On visiting Marlows the staff are always friendly, helpful and very open and honest about their stock and guide you on getting a value for money purchase. We have always dealt with Carmen as she was the one who served us on our first visit and has recognised and welcomed us on our subsequent visits. I have no hesitation in recommending Marlows to anyone who visits the Jewellery Quarter, it is one of the only shops that display their prices on their jewellery so you know your starting point!! A lot of other shops don't and personally I don't like that.
Marlows Diamonds

Svar från Marlows Diamonds

Hi Elaine,

Thank you for leaving us such a great review! We are happy that you have been to see us several times over the last 6 years and have always found us friendly, helpful and honest. We hope to continue to see you in the future!

Kind regards,

The team at Marlows Diamonds.
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Omdöme av bekräftad köpare

Great customer service

Very friendly and attentive. Will definitely buy from them again
Marlows Diamonds

Svar från Marlows Diamonds

Hello,

Thank you for your positive feedback! We are happy that you found the customer service great when visiting us recently. We look forward to seeing you again!

Kind regards,

The team at Marlows Diamonds.
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Omdöme av bekräftad köpare

Excellent knowledge & service

Special mention to Marianne for all the patience & guidance where required!
Marlows Diamonds

Svar från Marlows Diamonds

Hi Rich,

Thank you for leaving us such lovely feedback! We are happy to hear that you found us knowledgeable when visiting us recently. We hope to see you again soon!

Kind regards,

The team at Marlows Diamonds.
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Great service and reliable!!

I first walked into Marlow's last year in 2013 when I was looking for an engagement ring for my fiancee. The staff at Marlows were very friendly, and Marianne was very helpful, patiently showing me a whole host of diamonds while not forcing any decisions on myself. What helped also was that I found the perfect engagement ring (my fiancee loved it).

We have since returned to Marlows (having looked in a number of other diamond retailers) and have bought both our Wedding Rings from there. Again the service from the team, particularly Marianne was second to none and we managed to get two fantastic rings.

If you are searching for engagement/wedding rings, make sure you stop off at Marlows, I highly recommend it!
Marlows Diamonds

Svar från Marlows Diamonds

Hi Ben,

Thank you for taking the time to leave us such a great review! We are so pleased that you have been to see us for both your engagement ring and wedding bands and have always found the service second to none. We would like to wish you all the best for the big day and we look forward to seeing you again soon!

Kind regards,

The team at Marlows Diamonds.
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Excellent service, so friendly! Kym was great !!

I received excellent service, and got the perfect rings for my wedding. I left the shop with the biggest grin on my face ! Thank you Kym!!
Marlows Diamonds

Svar från Marlows Diamonds

Hi Nat,

Thank you for your positive feedback! We are happy that you found the customer service excellent when visiting us recently. We hope to see you again soon!

Kind regards,

The team at Marlows Diamonds.
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Omdöme av bekräftad köpare

Unbeatable customer service!!

After shopping in the jewellery quarter for my engagement ring in April 2013 we stumbled across Marlows Diamonds after spotting a ring in a different shop window. The service we received while trying to find a similar ring was impeccable. Unfortunately they were unable to find a ring that matched my "dream ring". However because of their service, when we returned to the Jewellery Quarter in April 2014 to purchase our wedding bands Marlows Diamonds was the shop I insisted we visited because of their outstanding service last year. The service we received this time did not disappoint and we purchased our wedding bands from them. Cannot review the rings except that they are beautiful, but the wedding isn't until July so not wearing them yet.
Marlows Diamonds

Svar från Marlows Diamonds

Hi Alison & Ryan,

Thank you for your positive feedback! We are so happy to hear that you found the customer service unbeatable when purchasing your wedding bands with us recently. We would like to wish you all the best for the big day and we hope to see you again in the near future!

Kind regards,

The team at Marlows Diamonds.
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Class act and unbelieveable value for money, ill be back for the wedding ring soon!

I drove down to Marlows from Blackpool after a bit of research on the net and made my way straight there not entering any other jewellers en-route and was introduced to Marianne.
After giving Marianne an idea of the ring I was after she swiftly got to work and produced for me the ring I was looking for!
So within twenty minutes the ring was picked, paid for and i was told to come back in a couple of hours to collect the newly set diamond ring-what more can a man ask for, in, out no messin about!
I proposed in Rome at Trevi Fountain and when I brought the ring out my gorgeous fiance said YES and that the ring was more than she expected and its beautiful, perfect the list goes on!
So a huge heap of gratitude to Marlows and in particular Marianne and the good news is they have the matching wedding band which ill be back for in the not to distant future!
THANKS AGAIN!
Marlows Diamonds

Svar från Marlows Diamonds

Hi Tony,

Thank you for leaving us such a lovely review! We are so happy to hear that you found the perfect ring with us recently and to hear about your amazing proposal! We would like to congratulate you on your engagement and we look forward to seeing you to help you choose your wedding bands!

Kind regards,

The team at Marlows Diamonds.
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Excellent Customer Service + Excellent Value = A Very Happy Customer

As they say great things come to those who wait! That was certainly the case in my experience having made Marlows my final stop after 4 hours searching for the perfect engagement ring.

The team at Marlows were very personable, credible and great in advising me on what options I had available based on my requirements. Unlike other jewellers within the vicinity who go for the hard sell putting pressure on customers, I found the staff at Marlows to be very patient. Having made my decision on the choice of diamond and band came the negotiation on price, needless to say I got great value for the money!

I will definitely be coming back for my weddings bands and have already recommended Marlows to friends who are also on the hunt for engagement rings . It is just a shame Marlows can not plan my proposal for me lol : )

Thank you to again to Carly, Marianne, Allison and the team at Marlows!

Eric
Marlows Diamonds

Svar från Marlows Diamonds

Hi Eric,

Thank you for taking the time to leave us such a lovely review! We are pleased to hear that you found the customer service and value both excellent when purchasing a ring with us recently. We would like to wish you all the best with the engagement and look forward to seeing you when you return for the wedding bands!

Kind regards,

The team at Marlows Diamonds.
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AMAZING STAFF AT MARLOWS

I thought I had caught the staff at Marlows on an unusual high when I first visited, so I asked my questions, had a look and thoroughly enjoyed my first visit with the promise to 'come back later'. When I did come back later to ask a few more questions and have another look, I realised that my first visit had not been a dream and a great customer experience but that this was standard. The staff there ARE warm, professional, knowledgeable, customer focussed, clearly love their jobs and get a buzz from providing high quality services and goods. I saw Sara the first time and Trish the second and it was the same consistent excellent service I had on both occasions. I was so impressed I put a deposit down and within a week had my lovely ring.(although I had intended to delay this for a month or so, giving me time to look around). I would now never go anywhere else, there is no reason to but Marlows as I know I will get the best service with the best product. Thank you all at Marlows and I hope to come back to you as other special moments arise in my life.
Marlows Diamonds

Svar från Marlows Diamonds

Hi Shamsher,

Thank you for leaving us such a great review! We are so happy to hear that you found us warm, professional and knowledgeable when purchasing a ring with us recently. We hope to see you again in the near future!

Kind regards,

The team at Marlows Diamonds.
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Omdöme av bekräftad köpare

Stunning diamonds, excellent staff & appealing prices.

We first saw the engagement ring online. Marlows was the only shop in the country we could find the ring we liked at a competitive price without compromising on the diamond or style. So we drove 2 hours to buy it the day we got engaged. Trish dealt with us with care & attention, showing an understanding of what we wanted from the minute we met her. The time & journey was well worth it.

We have just returned to buy our wedding rings and yet again Marlows & Trish did not disappoint!
Marlows Diamonds

Svar från Marlows Diamonds

Hi Chris,

Thank you for taking the time to leave us such a lovely review! We are happy that you have purchased both your engagement ring and wedding bands with us and have always found us excellent. We would like to wish you all the best for your big day and we hope to see you again soon!

Best regards,

The team at Marlows Diamonds.
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A girls dream shop

Wow where to start, great assistance, great knowledge on ring style/diamonds/shapes to suit you, diamonds of all sizes would have loved them all.
Marlows Diamonds

Svar från Marlows Diamonds

Hi Pam,

Thank you for your positive feedback! We are happy that you found the service great when visiting us recently. We hope to see you again soon!

Kind regards,

The team at Marlows Diamonds.

Enagagement & Wedding Ring Specialists

Leading Certified Diamond Specialists

The Marlow family have been trading in Birmingham's popular and famous Jewellery Quarter for over three generations. First established as a high quality jewellery manufacturer and wholesaler, the family naturally developed into one of the UK's leading certified diamond specialists.

Besök Marlows Diamonds

Kontaktinformation

Ring på: 0121 236 4415
Vi finns här: 46 Warstone Lane
B18 6JJ Birmingham
Storbritannien

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