Big Tall Direct omdömen

Big Tall Direct omdömen

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8.6
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NEGATIVE 5 STARS

WILL NEVER ORDER AGAIN. PROCESSING DAYS ARE NOT LISTED UNTIL ORDER IS COMPLETE. THEN THEY CHANGE FROM CALENDAR DAYS TO BUSINESS DAYS. ORDERED ON A MONDAY, PAID FOR TWO DAY SHIPPING, DID NOT RECEIVE UNTIL FOLLOWING MONDAY. LIKED PRODUCT - TOTALLY DISTRUST COMPANY!
BigTallDirect.com

Svar från BigTallDirect.com

REALLY?

You ordered very late in the day on March 31...so the next business day was April 1.

The website says 2-Day Express orders are delivered 4-7 days after order date to build in processing time. You got it on April 7. So, what EXACTLY is your issue???

The information is clearly posted under "SHIPPING" on our website, restated on our CONFIRMING EMAIL, and also on the CHECKOUT page when you select your ship method.

I don't know how to make this more clear. WE delivered EXACTLY AS PROMISED and would expect a better review than 1-star.
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why ask now when i have not received my order.

why ask now when i have not received my order.
get rid of the ego. wait until goods are delivered and evaluated.
BigTallDirect.com

Svar från BigTallDirect.com

Dear John,

Review requests are automatically generated and the email requests you wait for delivery before making an evaluation.

Your order requested hems and this adds 2-3 days delivery time. You should have your order any day as it was mailed out over the weekend. Perhaps a revised review will be in order.

Rob
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Ordered 11 days ago and have received nothing

Ordered 2 pants 11 days ago and have received nothing.
BigTallDirect.com

Svar från BigTallDirect.com

Dear Stanley,

Your special order and hemming instructions delayed your order. It is in transit and should be delivered at any time and within the stated guidelines for ground delivery.

Rob
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Great price on great shirts

Ordered these shirts for my son. He grows so fast that cloths get expensive. I got these shirts at a great price.
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Exactly what I wanted!!

Great price, great product, and shipping was fast! I would recommend this company to friends! Thank you!!
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Beats wandering around a store hoping to find something.

I live in a rural area, and the nearest center is 35 miles away, and is not very large. needless to say the chances of me finding shirts that fit proper is slim, as I am not. At over 6'3" and lets put it down as pleasantly plump, it is almost impossible. Placed an order and it was shipped next business day and arrived less than two weeks later. (International Shipping) Could not ask for better. Won't be going to town to shop for shirts again.
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Good place to find hard to find cloths

Always find the cloths I need for sport activities. Sometimes find cloths that fit a big fun are had to find. They are here and they fit properly too. Great site for these types of cloths.
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outstanding

Very good prices in the sizes I need. Prompt shipping.
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Great and reliable service, fast shipping - also to overseas clients like me in Germany.

I trust B&T Direct for years with my orders and they arrive usually within only a few days at my doorstep with Fedex Service even though the distance is considerable from Texas to Germany. Service, handling and communication are great. I can recommened B&T Direct very much to everyone who is looking for quality products in clothing for the larger men amongst us.
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The product I wanted at a good price.

I had difficulty finding sleep shorts in my size on any web site. I was very pleased to find what I wanted on BT Direct. Not only did you have my size but the item was offered at a fair price. Shipping was prompt and the product was as comfortable and attractive as the listing on your web site said it would be.
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As always great service and fast shipping

Thanks for a perfect transaction.
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Prompt Shipment & Delivery

Excellent variety of choices/sizes and prompt shipment & delivery.
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Large Mammal. More security. No problems.

I have to say that I was very pleased with my purchases. Jeans were to large *snicker* but that just means I need to learn to use a measuring tape. I will recommend you to my larger mammal friends.
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Great selection of Big and Tall

The company has very good prices on hard to find sizes and a good selection
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Fantastic!

Big Tall Direct offers large amount of choices at fantastic prices!
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I don't trust this company.

I used this company for the first and last time about 3 weeks ago. I paid $35, (more than the price of the ordered item) to guarantee delivery in 2 days. BigTallDirect entered the incorrect address on the package so FedEx delivered it to the opposite side of the state. My package got delivered to me four days late. I emailed bigtalldirect to discuss a refund of the upgraded shipping but they never responded. I will take it up with American Express. I don't trust this company at all.
BigTallDirect.com

Svar från BigTallDirect.com

Dear Lee,

Not sure why you would say you don't trust us or give us such a poor review. We fulfilled your order very quickly... "Next Day" refers only to the transit time. Our website says allow 2-3 days processing. So, delivery occurred well within the stated time-frame.

Your order was placed on 3/6/14 (Thursday), and shipped out on 3/7 (Friday). Fed Ex delivered on Tuesday 3/11/14. Weekends do not count as days for FedEx.

I would kindly ask you to reconsider your ranking as we performed as promised.

We don't enter addresses...the Fed-Ex system imports customer-entered data. It will occasionally change the city name when it's either inaccurate based on the zip or other factors.

In all cases, the FedEx system uses USPS databases to assign 4-digit zips, and validate for a proper address. Perhaps the USPS has a database issue since you wrote us to tell us USPS mis-delivers most of your mail.

UPDATE: I logged into the Fed Ex System..and we addressed correctly.

SHIPPING DEPARTMENT
BIG TALL DIRECT.COM
7275 ENVOY CT
DALLAS TX 75247
US

LEIBY, LEE
29 LAKE RD
HAMBURG PA 19526
US
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Reasonable Price, caters to a crowd in great need of clothing selection.

Great price, fast service, and everything went off without a hitch, I could track my package as i anxiously awaited it, overall great online ordering experience, would and will do business again with Big Tall Direct!
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Love it!!!

The shipping was fast and the shipping cost was reasonable I will definitely continue shopping on this site
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easy to order and came when it said it would be here

we ordered stuff and it was easy to order and it came when it said it would, we will be ordering more from them and would advice friends to do so too.
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finally the right quality t shirts

After trying all the most common places to buy 5x pocket t shirts all the quality seems to have went elsewhere.The ones that i found and wasted money on where made out of all cotton, and shrank even though some of them said they were pre shrunk.Being size 5x many others were cut all wrong, not long enough,or just plain cheap. If you are a fanatic for the right 5x T take my word for it, the 5x pennant T does not shrink, is cut right, and is the right length and quality for a picky buyer .Quick shipping and no issues . Please don't ever change these shirts.

BigTallDirect.com Support

Om företaget

Besök Big Tall Direct

Kontaktinformation

Ring på: 214-865-6363
Vi finns här: 7275 Envoy Ct
75247 Dallas
USA

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