Apple omdömen

Apple omdömen

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Low quality

A long time ago Steve Jobs’ vision for Apple was to create a premier product and charge a premium price. Now it seems that Apple have changed that vision to create a low quality product and still charge a premium price.
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Good but not good enough!

Was not confident my order was going through correctly as it was stating it would be dispatched in 24 hours but 72 hours later i came frustrated so i phone customer services and the bloke said everything was fine so i left it for a few more hours and rang again and the lady said that my address did not match and had to correct it and will take an extra 24 hours to dispatch so i was fuming! Take into account that i took 2 days of work to sign for delivery! Not happy!
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Probably the best company on the face of the earth

I hardly need to shout about their products- you all know they're fantastic and at the top of the pile. So to the site.

I have ordered a few accessories from Apple before, and they've always arrived when they say they will. The only issue is that accessories, such as the earphones I bought, tend to be a little pricier than elsewhere. In this case around 15% more than on Amazon.

However- one of the great pros of shopping with Apple, is that if there's an issue you can go into an Apple store and get a refund or a replacement. That to me is worth the extra 15%. I wouldn't fancy having to navigate an Amazon third party refund.

More power to Apple!
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Sehr gut!

Der Apple-Kundenservice ist einfach nur grandios. Ich habe zuvor wirklich noch nie eine so gut arrangierte Kundenbetreuung erlebt.

Da kann sich so manch ein Kundenservice eine Scheibe von abschneiden.
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Sehr zufriedend.

Der Kundenservice von Apple ist einfach einzigartig. Die schnelle & rasche Bedienung , die Höflichkeit echt Bewundernswert. Bestelle meine Produkte nur von der Online Seite weil man auch keine Schwierigkeiten bekommt mit der Garantie usw.
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Awesome

I love my new iPhone, thank you guys for inventing this sh*t!
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Great buying experience

Only thing was the shipping time, otherwise I love Apple!
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Love The Site

Love The product, Love the apple design.
Battery has to be improved

Overall Very good and Recommend the product
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unfortunately bad experiance in apple store and at apple HQ to put me off for life

Didn't have a good experience with Apple
Decided after a lot of consideration to purchase a MacBook Pro last week. Got it home , adapter missing. Apple initially refused to assist on Apple Care looking my credit card details to send me a replacement and blackmailing me that if I didn't send a part back I would be charged ! How can I send a part back when it wasn't there in first place.

When I got home noticed that the seal of the box (of a supposedly brand new MacBook) was opened and when I took the MacBook out of the box it was warm!!!! I am guessing that Apple tried to palm of a refurbished computer as brand new one to me!

Decided to take MacBook back, was given a supposed refund (part cash with the rest on my card). Wasn't given a refund confirmation. Asked three times for one via email and eventually sent something. Asked when I would expect my refund they said refer to your bank. On Monday contacted store again asked when my refund would go through. Staff member said "ask your bank, not my problem!.

Certainly not impressed with the way I have been treated by apple. Contacted Managing Director of Apple UK, email ignored. Don't see how anyone can get so excited about apple and their supposed high level of customer service. I haven't seen an example of this and quite the opposite.
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Fine site, good deals

I love the site, stunning design and functionality. Sometimes, I find great deals on it almost always, sometimes not - I mean I find offline, in some stores. Use it:)
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IPHONE.... <3

bought some cool gadgets for my iphone from the website...
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Replaced my iphone

Replaced my iphone there and then on the day, great service.
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iPhone is the best!

I love iPhone. I have an iPhone 5 and I am really satisfied, good quality & very nice design. In my opinion all Apple products have a very nice design.
I had never had any problems with the products I bought from them.
The iPhone cases though, are very expensive. I bought my iPhone cases much cheaper from an online shop.
Cheers!
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Bien mais à améliorer !

Je le trouve vraiment pas mal, mais néanmoins un peu cher !
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Apple owns my family

it is official we are getting rid of all Windows computers. We are now an Apple family. Our new MacBook Air is great...
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molto utile

molto utile il sistema di assistenza e ritiro del telefono. sono statyi veloci e precisi. alla finemi hanno sostituito completamemnte l'iphone. nel giro di 3 giorni. ottimo
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apple.com/uk - great products, very slow dispatch - 1 week described as 'very quick' by CS

I have been an Apple devotee for about eight years, but I consistently find their online store to be very slow dispatching orders, despite claims that they dispatch within 24 hours. This week has been the umpteenth occasion where they have taken around one week to dispatch my order. My latest, a £1,300 iMac, took one week to be dispatched, and my calls to the Ireland-based call centre were not followed up. Each representative reminded me that I was fortunate, because they are in stock of that model in the UK, and that my dispatch was "very quick". I expect, when paying premium prices, at most a 48 hour dispatch time. Most places manage this when I spend £5 on a CD! I also don't consider it a privilege, when paying full price to the world's largest computer manufacturer for them to have stock, especially as it takes a week to send it.
Stick with the shops or use Amazon.
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Für Apple Liebhaber ein Muss

Der Apple Store ist natürlich ein absolutes MUSS für alle Applefans. Ich selbst gehöre nicht zu den Leuten, die sich Produkte von Apple kaufen. Das liegt u.a. auch daran, dass ich die Preise für die Produkte und vor allem für das iPhone einfach übertrieben finde.
Da meine Kinder aber alle Applefans sind, habe ich des öfteren auch schon bei store.apple.com/de eingekauft. Meistens handelte es sich um Produkte, die ich meinen Kindern zu Weihnachten oder an Geburtstagen schenkte.
Was mir gleich positiv beim Apple Store auffiel war, dass es einen ausgezeichneten Service gibt. Da ich eine Frage bzgl. eines Produktes hatte, habe ich mich gleich bei der ersten Bestellung an die kostenlose Kundenhotline mit einer 0800-Nummer gewendet. Hier wurde mir schnell, kompetent und überaus freundlich weitergeholfen, sodass dies für mich gleich einen großen Pluspunkt darstellt. Auch die Bestellungen an sich liefen alle unkompliziert, schnell und reibungslos über die Bühne. Alle Artikel kamen bereits spätestens am übernächsten Tag zuhause an, sodass es auch hierbei nichts auszusetzen gibt.
Alles in allem kann ich somit sicherlich sagen, dass dieser Apple Store für jeden Apple-Liebhaber ein MUSS darstellt. Hier wird den Kunden einfach ein ausgezeichneter Service geboten!
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Reliably exceeds my expectations

Went into the Roseville store in California the other day for a Christmas present. In the bustling store, bumped immediately into a salesman who dealt with me patiently and led me through my Q&A's till he could recommend the perfect product for me - an iPhone 5 camera lens that fits on the phone and enhanced the camera abilities.

My only reservation is with the prices!!!
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Amazing Products

Apple products are just amazing. I bough an iphone and an ipad last year and they work great. My next purchase is apple t.v. The service is the apple store is just great

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Apple designs and creates iPod and iTunes, Mac laptop and desktop computers, the OS X operating system, and the revolutionary iPhone.

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