Amazon omdömen

Amazon omdömen

Bra
7.1
från 0 - 10
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Skriv ett omdöme
5391 Trustpilot recensioner
|
Det senaste omdömet

omdömen

Om

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Outrageous postage rates and misleading prices excluding VAT

The ending of the Free Super Saver Delivery to many EU countries while introducing ridiculous postage rates to those very countries was an extremely bad move from Amazon. Announcing the ending of the FSSD the day AFTER it was ended was incredibly rude and not customer-centric at all (although I never got the email but others have - it was such a nice surprise to have a look at one´s shopping basket and see the £56 postage rate added to the £70 order one was about to place). The postage rates have gone through the roof and are now prohibitive for the majority of European customers.

Furthermore, I find it misleading that prices are now shown without VAT which the customer needs to calculate separately by clicking the "Estimate VAT, postage and packaging" button on the right hand side of the screen. This is obviously an attempt to make the prices seem lower and more attractive to the customer than they actually will end up being. Previously the prices initially shown included VAT. In this respect, Amazon now resembles a certain low cost airline that used to use the same tactics to entice customers.

I will not be buying anything at all from Amazon unless the Free Super Saver Delivery is introduced again, even if one had to spend £50 or so to qualify for it.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

No European Free Super Saver delivery

Advising customers AFTER the removal of their European free super saver delivery shows their lack of customer care ... I will no longer be using Amazon and can find many other websites that DO offer me free delivery to Europe.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Ordering proces is ridicolous

A lot of stuff cannot be delivered to for example Denmark, but in order to find out you have to add it to your cart, and do a checkout, before you are infomed that there is a problem with the order. When I am logged in it should be possible to filter searches, so that the suppliers that will not send to other countries like Denmark is hidden. I have used Amazon.co.uk and amazon.de a lot, but this amazingly stupid and user unfriendly ordering process makes me think about whether i want to be subject to that in the future. Amazon.de has a lot fever suppliers that will not send to Denmark, but the principle is the same, that you have to do a checkout before you are notified of the situation. It is a serious time waster for a customer
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

No longer a customer

Amazon removed the Free Super Saver Delivery which means that I no longer will be buying from them, because the cost for shipping is too expensive! It's a shame for Amazon because I had a lot of books on my wishlist I was going to buy but now i'm buying them somewhere else with free delivery!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

No use for the danes

Due to sudden withdrawal of FREE Super Saver Delivery the prices are simply ridiculous. I am from Denmark where I can buy most of the products cheaper. And that tells a lot why Denmark is one of the most expensive countries to live in.

I will never return to Amazon.co.uk while FREE Super Saver Delivery is missing. If I could choose to give 0 stars I would definitely have done it. Especially due to the way Amazon.co.uk have handled the situation. No kind of compensation for European customers, no way of letting us know, and the fact that the changes was told to the customers the day AFTER they had been made!

Bye Amazon.co.uk!

Detta omdöme har rapporterats av en Trustpilot användare för inköpsbevis saknas.

Trustpilot Kundservice är i färd med att undersöka detta omdöme.

Efter undersökningen kommer det antingen tas bort eller returneras till Trustpilot.

Se våra riktlinjer för omdömen här.

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Hidden Charges / Amazon Prime

Ordered something, got it, all good there.
Then I tried to work out on the overly complicated members area if I was signed up to anything. No, I was not.
1 month later I find a £79 charge on my bank statement for Prime.

I never asked for this and had to spend 20 minutes of my time trying to figure out how to contact them. Yes, I got a refund, but this to me is a very unethical way to conduct business!!!

Don't think I will use them again
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

No reward or respect for loyal European customers

The recent and unnanounced cancellation of the Free Super Service Delivery and an absurdly costly new range of delivery prices makes Amazon not even deserving 1 star.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Lack of respect for customers

I used to buy with Amazon.co.uk, but they lost me when me being a loyal customer was penalized by putting absurd shipping costs.

The products in Amazon.co.uk can easily be found at several other websites, most of the times with the same prices or even lower. However, the worst part are the shipping costs, that most of the times double the amount of the order cost.

Do not recommend, and won't buy again.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Extremely poor communication of sharp increase in shipping costs for Europe. No response to complaints that followed.

Amazon.co.uk recently increased shipping costs to Europe. This was communicated in the most impersonal arrogant way possible. There was no response to complaints that followed.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Shippingcosts too high for shipping to european countries

Amazon.co.uk suddenly stopped the free delivery to all european countries. Now the shipping costs are too high.

Detta omdöme har rapporterats av en Trustpilot användare för inköpsbevis saknas.

Trustpilot Kundservice är i färd med att undersöka detta omdöme.

Efter undersökningen kommer det antingen tas bort eller returneras till Trustpilot.

Se våra riktlinjer för omdömen här.

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

I used to spend £1500+ on Amazon every year cos of their 'Super Saver Delivery'...

... but now they just, all of a sudden, decided to remove the 'Super Saver Delivery' method for shipping outside the UK.

Well, that's it - no more big loads of packages being shipped to Denmark through my credit card.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

No explanation about cancelling Free Save Delivery for European customers.

I was shopping in Amazon for only about 2 years, but I though that I will be for the next (at least) few years. Free Save Delivery was one of the reasons why I choose them. But if they gonna delete this option, they should told us at least a few days earlier. But they didn't. Why? I was preparing for a big shopping for Easter. I gonna do this even if the cost will be provided, but they set delivery cost on a higher (a lot) level than before. That's the worst part. They got us as idiots. True story.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

shipping cost!!

Verry verry disappointed about their move to stop the free shipping for deliveries to the main land!!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Moving on.

After spending thousands of pounds buying from Amazon through the years, the move to end free delivery to other EU countries is a big disappointment. And one that will come home to roost, I expect.

I'm certainly taking my business elsewhere, and can only recommend others do the same.

Detta omdöme har rapporterats av en Trustpilot användare för hänvisar till andra webbplatser eller företag.

Trustpilot Kundservice är i färd med att undersöka detta omdöme.

Efter undersökningen kommer det antingen tas bort eller returneras till Trustpilot.

Se våra riktlinjer för omdömen här.

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Time to support local businesses...

I didn't get notified of the delivery policy changes, so when I recently tried to order some items, it took me a while to understand why they are trying to charge me 45% more with shipping fees.
Needless to say, I cancelled my order because with these prices I can easily find the same stuff in Sweden. In fact, I found it even cheaper, and will get it faster.
Bye bye Amazon!

www.amazon.co.uk Support

Om företaget

Low prices on digital cameras, MP3, LCD TVs, books, music, DVDs, video games, software, home & garden and much, much more. Free UK delivery on Amazon orders.

Besök Amazon

Kategori

Online-marknaden

Trustpilot´s förpliktelser

Trustpilot har åtagit sig att säkerställa bättre online shopping upplevelser för alla, vilket innebär att vi gör vårt yttersta för att utrota falska omdömen. Läs mer.

Om du upplever att falska omdömen har publicerats på din företags profil, vill vi höra om det. Kontakta Trustpilot här.

Prenumerant av Trustpilot

Det här företaget prenumererar på Trustpilot Business Services. Läs mer om våra tjänster för företag här.

Inga företag kan radera eller redigera givna omdömen.